"This is a very Elegant and Very Clean Hotel. the Staff were very Friendly, knowledgeable and Personable. the Housekeeping was very Prompt and respectful."
"Our knob fell off our shower handle and we only had scolding hot water. Kids couldn't bathe or shower. Pool water was freezing and hot tub wasn't even hot. Very disappointed "
"The receptionist on was extremely rude over the phone and cut me off multiple times. She answered the phone call by scolding me for something another customer asked, because she mistook me for someone else who had called prior. And was very unwilling to work with me to solve my issue, or even explain why it wasn't possible to resolve my issue. "
"It’s always a pleasure to stay here when we are I. The way to Colorado. Hotel is very clean and people are nice . It’s a diamond in the middle of nowhere. Prices very reasonable. "
Embassy Suites by Hilton Omaha Downtown Old Market
8/10 Good
"Pool was closed and we weren’t informed. Grand daughter was disappointed and the rest of the family was too. We weren’t given any refund except $50 when we inquired and we booked 3 rooms. Not quite what Embassy use to be. So many kids staying the weekend were so disappointed "
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