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Reviews of AmericInn by Wyndham Omaha

2.5 out of 5
AmericInn by Wyndham Omaha
9720 W Dodge Rd, Omaha, NE

Reviews

5.8
Rating 10 - Excellent. 172 out of 1007 reviews" "
Rating 8 - Good. 229 out of 1007 reviews" "
Rating 6 - Okay. 131 out of 1007 reviews" "
Rating 4 - Poor. 190 out of 1007 reviews" "
Rating 2 - Terrible. 285 out of 1007 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Sidd on 13 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

michelle

Travelled with partner
Awful hotel…
Stayed 1 night in May 2024
Response from Sidd on 11 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Linda

Travelled with family
Disliked: Staff & service, property conditions & facilities
My key card didn't work when we got there. The manager did come up and gave me his key card to use. There was a black piece of electric tape hanging on the back of my door handle. Called at 2 pm when we got there that the tv didn't work. When I got back to the room at 9:30 pm it still wasn't working. They did bring me up a different tv that worked but they had told me the maintenance guy was gone and then all at once I did have a tv when I asked If i would get money back for the tv not working. The bedding was not the cleanest either. We had a family emergency we had to leave but in all honesty we would not have stayed another night. My sister and her husband had a room right next to me and when we got there there door was blocked open. They closed it when we left for a few hours and came back to their door being blocked open again. And they never did get a working TV. Slept on top of the covers.
Stayed 2 nights in May 2024
Response from Sidd on 11 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Sara

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not match the photos. It is not clean and is wildly run down. I did not feel safe once I arrived and the room was not good. It was so bad that I did not end up staying at this hotel because of the condition it was in. I had to drive 45 miles away to find another room in the area. I have requested a refund with no response. DO NOT BOOK THIS HOTEL!
Stayed 3 nights in May 2024
Response from Sidd on 11 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Corey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’m from out of town so I’m not for me with the area. This really doesn’t apply to me.
Stayed 1 night in May 2024
Response from Sidd on 6 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Carla

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly nice and helpful, but the appliances were useless. One room had no water in the toilet, and then the other room we were given, the bathtub didnt drain and the key didnt work, even the maintenance guy had trouble opening the door when we came back from dinner
Stayed 1 night in May 2024
Response from Sidd on 6 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Brian

Disliked: Cleanliness, amenities, property conditions & facilities
Lights in bathroom did not work. Fridge did not work Wallpaper peeling from the walls Virtually no breakfast Will not come back
Stayed 1 night in May 2024
Response from Sidd on 6 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Amanda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was broken
Stayed 1 night in Apr 2024
Response from Sidd on 1 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Midori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Broken curtain, no ac, no heat no usb connection..
Stayed 1 night in Apr 2024
Response from Sidd on 25 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Frank

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches and bed bugs where found no hot water and toilet didn’t flush
Stayed 1 night in Apr 2024
Response from Sidd on 22 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Sheldon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It did not look nothing like the pictures they have hosted on their website. The stopper was clogged in the tub, so you couldn't take a shower. There highways was not will it up. Any one could have been waiting for you in the hallway and you wouldn't be able to see them. It was just unsafe it was just a nasty nasty place to stay at. I will not recommend this for my dog.
Stayed 1 night in Mar 2024
Response from Sidd on 22 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Ralph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a higher price than other hotels in the area, the hotel was old and worn. The picture showed a nice new room, our room looked 40 years old. The breakfast was next to nothing.
Stayed 2 nights in Mar 2024
Response from Sidd on 12 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sidd on 10 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff nice but hotel very run down. Bad smell in elevator.
Stayed 1 night in Mar 2024
Response from Sidd on 4 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
They have good waffles...but the staff babysits you while you wat to make sure you dont go up to your room with the food.
Stayed 1 night in Feb 2024
Response from Sidd on 23 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Timothy

Stayed 2 nights in Feb 2024
Response from Sidd on 22 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Sammantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The TV in the room didn't work. There was only 2 towels. The floor felt sticky. Check i was alright. The young man seemed to be on something. Could t find him again to see about the tv.Was one of the worst places I have stayed.
Stayed 1 night in Feb 2024
Response from Sidd on 23 Feb 2024
Sorry for inconvenience.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever seen
They tried to charge us $20 for a late check out. We called and asked to check out late. We didn't want to pay $20 (plus they were DEAD so there was no reason for this) so we rushed out and got to the lobby to hand in the key cards at 11:06 am and they sell tried to charge me late checkout. Everything was run down and broken. Cracked bathroom sink. It smelled bad all throughout the place. No ice machine and where the ice machine had been, the drain was clogged and smelled of sranding rancid water. The free breakfast was orange juice, coffee, mini donuts, and stale mini bagels with no cream cheese. Awful place.
Stayed 1 night in Feb 2024
Response from Sidd on 23 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Alyce

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sidd on 23 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Dixie

Stayed 1 night in Jan 2024
Response from Sidd on 23 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Paige Olney

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Find a different place! We had to be moved 4 different rooms. The place was dirt, fridges didn’t work, toilets were broken, and the pool/hot tub was closed. The front desk guy was high and drinking in the job and really was not much help. On top of all that I was charged $150 for deposit fees which I’m hoping I will be able to get that money back. EXTREMELY disappointed!
Response from Sidd on 9 Jan 2024
I apology

2/10 Terrible

Pete

Travelled with family
Disliked: Staff & service, property conditions & facilities
Ripped off
I ask for pool and hot tub. When I got there to check in, obvioudly to late to cancel, pool broke down for season sign taped to front desk. Now no refunds just kiss my. If they were up front and advertised pool broke I would have gone elsewhere.
Stayed 2 nights in Jan 2024
Response from Sidd on 9 Jan 2024
Sorry our Pool was closeI apology

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sidd on 9 Jan 2024
Thanks for stay

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Sidd on 9 Jan 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay pleasant at our property. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Robyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that I dealt with was very unprofessional and didn’t seem to care that I booked that location for the pool only to find that it was closed when we got there. No where was it noted that the pool was closed when looking online. The tv kept turning on and off and the volume would go up even though the batteries were out of the remote and the reason they gave for what was happening had to be due to the remote. Also the keys didn’t work even though I tried and tried and the attitude the guy had was very condescending. I will never come back and will tell everyone I know not to book here.
Stayed 2 nights in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

4/10 Poor

Cody

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Would not recommend
We picked this hotel for the pool/hot tub, got there and sign on desk said closed for winter. It is an indoor pool. No where on website does it say closed. Dry wall, carpet and other areas were ripped out but not covered and kids could play in that area. Still had dirty wash cloths in our room. Would not recommend.
Stayed 1 night in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your staff was very rude
Stayed 2 nights in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing.
The lobby was dark, and someone was complaining when we walked in. The room had stains and ripped furniture. And we were awoken by some type of altercation in the hallway at 4:30 am.
Stayed 1 night in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

4/10 Poor

Heather

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs improvement
The pool wasn't open the breakfast was not good
Stayed 2 nights in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

2/10 Terrible

Maranda

Disliked: Cleanliness, staff & service, property conditions & facilities
Way too long for check in. The room looks like it’s falling apart.
Stayed 1 night in Dec 2023
Response from Sidd on 9 Jan 2024
I apology

2/10 Terrible

Sur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside it looks very nice. I do not know who owns this property. But they need to take a serious look at their employees. I believe there were 4 guys young wild dirty looking guys, They look like they're at a party working. They're a wild party. The first room they took. It took us to was full of cobwebs. The toilet didn't work because there wasn't a part in the toilet. To make it work, the floor was filthy. The walls were filthy. When you walk to the door of the room ceiling, plastic tiles broken in pieces all over half. The doors didn't work with their cards. We were told to use the Back Door to let our dogs out and we could get back in. But the box on the back door was broken. Window 2 pane window one was shot out. I've got the pretty pictures we had to leave that hotel. We did not feel safe at all. It's a shame because it's in a great location and looks great from the outside but very, very unsafe. They said they only had one other customer that week oneGreek of marijuana.
Stayed 3 nights in Nov 2023
Response from Sidd on 9 Jan 2024
I apology

2/10 Terrible

Tracey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is one of the worst property's I have ever stayed at! Absolutely none of the pictures on their site match the property. This property is just disgusting! Their site said they offer pool an hot tub and we got there to find out they are not operational. The light above the door to the room is out and uncovered. The bathtub had a hole in it. The shower head fell apart and we had to put it back together in fear of not getting our deposit back
Stayed 1 night in Nov 2023
Response from Sidd on 9 Jan 2024
I apology

4/10 Poor

brandee

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Read drove over four hours to have a Omaha weekend specifically chose a hotel that had a pool for our kids that were on school break. Nothing was talked about when booking the room there was water in the pool but they said it was off limits. The second night we stayed. I asked the gentleman at the counter why it wasn’t working and he said the top jets in the hot tub are not working and I said really that’s why the whole pool is shut down the window in our room did not shut and let in cold air. You could hear everything outside the workout room wasn’t even a thing there were bugs crawling around on our floor. Breakfast was not good overall not a good stay and again driving 4 1/2 hours to just have a good weekend with our kids was not worth the money.
Stayed 2 nights in Oct 2023
Response from Sidd Dave on 8 Nov 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ida

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Pink stain on white bed spread Door to outside was right by door, Glass had been broken Didn't feel safe Room smelled Pool was closed. When was advertised, shut down Not a nice looking hotel, run down We were shocked
Stayed 3 nights in Oct 2023
Response from Sidd Dave on 8 Nov 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t stay here, absolutely terrible hotel. Didn’t even disclose the Pool was closed. Would refund my money, when that’s the only reason I picked the place. When I checked in they put me in three different rooms. First one window was cracked and wouldn’t close, second the toilet was sitting with top open and didn’t work, third the shower didn’t work. We just decided to stick it out and stay in that room and left the next day. The staff was amazing that’s the only good thing about the hotel.
Stayed 2 nights in Oct 2023
Response from Sidd Dave on 12 Nov 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Jerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Sidd Dave on 25 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

JOSE

Liked: Staff & service
Disliked: Amenities
There was an issue with the room keys being deactivated everytime I left my room.Five separate times I had to walk down to the front desk to reactivate my keys. The light in the restroom fizzled out end of my first day and never got addressed or changed. The hotel says linens are changed every 2 days. I was there 3 nights and it never got done.
Stayed 3 nights in Oct 2023
Response from Sidd Dave on 24 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Hannah

Travelled with family
Liked: Staff & service
Not bad for what we paid. Pool was closed and room smelt like smoke even though we had a non smoking room. Didnt bother asking to change rooms cuz this seems to be "normal" im sure all the non smoking rooms would have smelt the same way. Not very many breakfast options. Check in guy was nice.
Stayed 1 night in Oct 2023
Response from Sidd Dave on 24 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sidd Dave on 24 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Cassidee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Frused. To give back deposits fee. I clean up the room
Response from Sidd Dave on 24 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for any trouble. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Cassie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not very great experience
Stayed 2 nights in Oct 2023
Response from Sidd Dave on 16 Oct 2023
Dear Guest,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Amanda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sidd Dave on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

michael

Liked: Cleanliness, staff & service, room comfort
The biggest opportunity I would say is if you don’t have an operating pool or hot tub to pull it off your amenities list. That was the only filter I used and it was a disappointment.
Stayed 1 night in Oct 2023
Response from Sidd Dave on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Linsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shortbus hotel
Possibly the worst hotel ive ever seen. And i dont think the staff even cares. If i owned this bussiness, i would fire everyone the first day.
Stayed 1 night in Oct 2023
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Nahum

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Justin

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
We were very saddened to hear at the beginning that the pool and hot tub were closed. The breakfast was very limited in what was offered. Did have a nice waffle maker though.
Stayed 2 nights in Sep 2023
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Melissa

I cancelled my stay after one night. The pool was not working. The room I reserved wasn’t nothing like the one we were given The bed was dirty and the frame was broken.
Stayed 3 nights in Sep 2023
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place, had to change rooms 4 times and still was bad. Some other AmericInns are decent but this one is a complete nightmare, never stay here, even the staff working says the place is a dump.
Response from Sidd on 12 Oct 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Omaha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened for inconvenience . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Ashelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at AmericInn for a concert at CHI Stadium. It has a quick 15 minute driver to the venue. The young man at the front desk was very helpful and had a sense of humor. He made us feel welcome for sure.
Stayed 1 night in Sep 2023