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"Room is nice and spacious, everywhere is clean, very comfortable Osen area is a bit small, peak hour maybe crowded. Buffet breakfast and dinner are delicious "

"Excellent, cozy hotel in Nikko. Comfortable room and bedding. Very clean and well designed. Nice lounge area and a great selection of quality curated food you can reheat on the kitchen area. I wish the Marriott’s in the US were as nice. Staff was terrific. Several good restaurants are 5-10 minutes walking distance and the main sights are a pretty 30 minute walk but taxis and buses are also available."

"Beautiful pace with great amenities. A big contrast to Tokyo. Clean, modern, spacious. "

"Old but clean and comfortable. "

"great stay. The staff was amazing. elegant surroundings that harkened back to the turn of the century. Authentic. Simply appointed with old world charm. Past guests from early 1900’s would recognize its charm immediately. "

"Great amenities "

"Room was tatami, very traditional. My spouse loved sleeping on the tatami mats and she especially loved the yukkata and the onsen. The buffet dinner and breakfast were the best ever!"

"Great mounting view particular after snow called overnight."

"Great room and outstanding service. The breakfast was excellent too"