"Convenient location, across from Nikko station. Some corners of my room were slightly dusty, but overall, the room was clean, spacious and comfortable. The hotel may be a little dated but this didn’t bother me. Facilities are well-maintained. Enjoyed the on-site onsen and complimentary beverages in the morning and evening. There was a slight issue at check-in which the helpful staff worked to resolve."
"It was a nice and spacious place, surroundings are quite pleasant and not touristy. However, inside the apartment it was not very clean. There were food stains on the table, and food crumbs everywhere. The floor was not clean too, which is surprising by Japanese standards.
In the day, it is bright and nice but that is a problem when the sun rises at 4.30am. The apartment and bedroom does not have any blackout curtains so once the sun rises, you cannot sleep well."
"Our family enjoyed staying in the quiet countryside. The reservation includes a breakfast and dinner buffer, which was delicious. They also have complimentary drinks and snacks from 3 to 6pm. The hot springs felt relaxing as well. The hotel is isolated, and the nearest convenient store is a 10 minute walk away, but the trees and mountains really make you feel immersed in nature. Great reset from the hustle and bustle of city life."
"The hotel was build Meiji era so it has a unique character and a charm to it. However, it does not provide a modern convenience. It sets on the top of steep hill so you need to be prepared for some leg work if you don’t have a form of motor transportation."