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Reviews of Executive Inn

2 out of 5
Executive Inn
1809 E. 2nd St., Edmond, OK

Reviews

5.8
Rating 10 - Excellent. 35 out of 315 reviews" "
Rating 8 - Good. 74 out of 315 reviews" "
Rating 6 - Okay. 76 out of 315 reviews" "
Rating 4 - Poor. 56 out of 315 reviews" "
Rating 2 - Terrible. 74 out of 315 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Jamie on 5 Feb 2024
Thank you for staying with us. We enjoyed having you and look forward to seeing you again in the future.Have a blessed day!

4/10 Poor

Janna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great
Stayed 1 night in Sep 2023
Response from Jaime on 30 Sept 2023
Thank you Janna, You were as well! We enjoyed having you.

8/10 Good

Louis, Seguin

Business traveller
Liked: Cleanliness, staff & service
Thos is a older property with seemingly many full time residents. My stay was okay, but will not book there again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Subash

Stayed 1 night in Jun 2023

4/10 Poor

GREG

Stayed 1 night in Jun 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Property had bed bugs service was trash when we complained they hung up in my face several times I would never stay again and will tell all my families and friends never to stay at any of the executive inns never
Stayed 2 nights in May 2023
Response from Jamie on 20 May 2024
I am so sorry to hear that you were treated in a less than professional manner.I would like to make you aware that the property is under new management—& standards are very different than in recent past.If you are ever in the area again, please, allow me to give you a better experience with a new stay. Have a beautiful night.

8/10 Good

Minnette

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Craig

Stayed 1 night in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Nov 2022

6/10 Okay

Daniel

Travelled with group
Disliked: Cleanliness, property conditions & facilities
It’s a place to lay your head, that’s about it. Very ran down since our last visit here. In major need of repairs and a deep cleaning.
Stayed 1 night in Jun 2022

2/10 Terrible

Linda

Stayed 1 night in Jun 2022

2/10 Terrible

ERICA

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not well kept but it was late so we were going to give it a try but when my friend went to take her shower roaches fell from everywhere. We immediately gathered up our sons and went to the lobby to let management know. We told him what happened and asked for a refund. He tried move us to a "clean room".
Stayed 1 night in May 2022

2/10 Terrible

Raymond

Travelled with family
Disliked: Staff & service
Do not reserve here
Room was not ready at check in. Room smelled of cigarettes. Bath room light did not work. Plaster falling of walls. Ask manger for other room. None aviable. We decided not to stay and got another Inn.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It’s a dump, but gets the job done.
The place is a dump. It’s old. If you’re looking for a nice place for a few days, this isn’t it. If you just need a shower and a bed to take a break from the road, this will do. Shower pressure was great and the bed was surprisingly comfy. We slept good and got back on the road. It’s cheap and close to a Starbucks. Neighborhood seemed safe.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
There’s no pool, the hotel is decent, no bugs. But sometimes the tenants are loud or arguing with the staff
Stayed 2 nights in Jul 2021

2/10 Terrible

cynthia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Place to Stay! Drive by
Terrible! Stains on the sheets, furniture torn up, asked for non smoking room and it smelled heavy of cigarettes.(which I am allergic too and now my allergies are terrible. The bed sheets were stained (see pictures) Bathroom wa pretty clean except for the floor. Floor very uneven by bed. Something was on the wall.(like something had exploded all over it. There was 10 files in the room. I was also billed $20 more that what Hotels.com quoted me. Do not waste your hard earned money. Splurge for a better place. They charged me $80 instead of $67
Stayed 1 night in Jul 2021

6/10 Okay

Rod

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Check in was quick, all the ataff wete very helpful and courteous. My atay was very quiet and peaceful.
Stayed 2 nights in Jun 2021

6/10 Okay

michael

Stayed 1 night in Jun 2021

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2021

4/10 Poor

Andy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2021

2/10 Terrible

Rundell

Business traveller
Disliked: Staff & service
Stayed 2 nights in Feb 2021

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room through Expedia. Checked the hotel policies and it specifically said pets stay free. I put in the reservation notes that I had 2 Chihuahuas. When I paid for the room they charged me an additional $20 for my dogs. Also booked a non-smoking room. The room stunk horribly of cigarettes. I was moved to another room, the smell was better but still could smell cigarettes. And as I sat in bed watching TV a roach crawled up the wall beside the bed. I wouldn’t even take a shower....
Stayed 1 night in Dec 2020

10/10 Excellent

Ash

Liked: Staff & service
Stayed 1 night in Sep 2020

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2020

6/10 Okay

jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

ExecutiveExecut, they didn't end up

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting we had to completely change our reservation to a different Hotel there was pee stains on the comforters and several other disgusting things too much to even list I would never recommend this hotel to no one
Stayed 3 nights in Jul 2020

6/10 Okay

Deanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not a clean place to stay
To check in, you have to lean toward the small opening at the bottom of the window to hear what the clerk is saying. Very hard to hear. Room was musty smelling, comforters and sheets had stains on them. Easy to see considering they used with comforters and sheets. Carpet didn't look clean, did on the walls that would have easily be wiped off. Not enough hand towels, only 1 in the room, bathroom walls were dirty. Need to be scrubbed occasionally.
Stayed 1 night in Aug 2020

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Was CLEAN the floor had mold on it. Pillows had drool stains on them.... just wasn’t well kept.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
There was a lot of construction work right next to my room. It didn’t seem very clean.
Stayed 1 night in May 2019
Response from Guest Relations on 30 May 2019
Please accept our apologies for any inconveniences caused by the construction near your room. We are working hard to provide a superior experience, and your continued patience as we work through the kinks is much appreciated. In the future, we cannot wait to show you the ways we've improved, and provide you with a stellar stay.

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to check in we was informed that there was a fire at the hotel and no internet and no wifi..They gave me a $1.00 discount but i needed internet for work so had to quickly find another hotel.
Stayed 3 nights in May 2019
Response from Guest Relations on 29 May 2019
We regret that you were unable to stay with us as a result of our accommodations not meeting your expectations. While our team makes every effort to accommodate our guests, we apologize that we couldn't provide you with what you needed for your visit. In the future, we'd love to have the chance to host you and show you the incredible comfort we're known to provide.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel on the planet
Worst hotel on the planet. I really mean it
Stayed 1 night in May 2019
Response from Guest Relations on 29 May 2019
Dear Michael, Ensuring that every guest has an incredible experience with us is our top priority, and we are disheartened to read that it seems we've dropped the ball. If there is something specific we could improve on, we encourage you to reach out to the hotel to let us know. Your concerns are valuable to us, and we look forward to hearing from you so we can understand how best to develop our accommodations moving forward. We wish you safe travels ahead.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
So my tv, WiFi, and phone were all broken. They said it was a “full” hotel but they had their vacancy light lit up. I won’t be staying here again. I just needed a place to sleep. I will say housekeeping was good and the staff was nice with decent beds that’s about all this place has going for it.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
linen stained, holes in sofa & bedding, big wad of hair on bath towel, door trim loose so not sure if lock actually secure.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stains on couch, bench, and bed. A Monistat is a drawer. Someone’s clothes in a drawer. Which tells me the cleaning people don’t check the drawers.
Stayed 1 night in Mar 2019

2/10 Terrible

Corie, Locust Grove, OK

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband woke up early morning to BUGS crawling on him. TINY LITTLE RED BUGS! Upon further inspection, there were larger dead bugs inside the pillow cases, and multiple tiny red bugs crawling on the sheets and bedding. We immediately showered and checked out of the hotel. When I told management they possibly had bed bugs, he said it couldn't be bed bugs, because you can't see bed bugs (LIE)...he then said, the bugs probably came in the room when we had the door open as we were coming and going into and out of our room. WHAT NERVE! I told him he needed to get the room fumigated immediately, he seemed to have very little concern over it!
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very disgusting. Just gross. The people I can’t understand either. I’d just stay away from this place!
Stayed 4 nights in Feb 2019