All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed one night only, was on our way to France. The hotel was a nice surprise, clean, comfortable, modern, plenty of room to hang out in the lounge and lobby.
We will definitely recommend this place for our friends and family.
sonnie
Stayed 1 night in Apr 2024
Response from Peter B. on 6 May 2024
Dear Sonnie,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
10/10 Excellent
Brendan
21 Mar 2024
Brendan
Stayed 1 night in Mar 2024
Response from Peter B. on 22 Apr 2024
Dear Brendan,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Fantastic hotel with wonderful, friendly and professional staff. Staff was very helpful and friendly. Breakfast was excellent. Parking was easy and convenient. The hotel is conveniently located to various sights. My family and I were able to check out the Christmas markets in Baden Baden, Freiburg, Eguisheim, Obernai, Strasbourg and Basel. Will definitely stay here again in the future.
Doris
Stayed 4 nights in Dec 2023
10/10 Excellent
Jinny
31 Dec 2023
Jinny
Stayed 2 nights in Dec 2023
Response from Peter B. on 2 Jan 2024
Dear Jinny,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Dear Cigdem,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
10/10 Excellent
Valdir
24 Dec 2023
Valdir
Stayed 1 night in Dec 2023
Response from Peter B. on 27 Dec 2023
Dear Valdir,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Dear Ismail,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
New hotel located within a 7 minute walk from the train station. Great European style breakfast. Dining and shopping within a 15-20 minute walk from the hotel. Hotel location allowed for a convenient base to explore other cities outside of Offenburg via train.
Howard
Stayed 4 nights in Sep 2023
Response from Gerhardt B. on 16 Oct 2023
Dear Mr Howard,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Gerhardt B. Guest Service Manager
Dear Guest,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
8/10 Good
John
31 May 2023
John
Stayed 2 nights in May 2023
Response from Gerhardt B. on 21 Jun 2023
Dear Johnthank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Gerhardt B. Guest Service Manager
Dear Laura,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Dear Timothy,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Everyone was so kind and helpful! The bed and pillows were incredibly comfortable. Despite being near the railroad tracks and having construction next door (our room was on the end of the hotel so the construction was next to our room), we didn’t hear a thing, in our room or down in the lobby!
Mary
Stayed 2 nights in Feb 2023
Response from Peter B. on 20 Feb 2023
Dear Mary,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Peter B.General Manager
The Holiday Inn Express in Offenburg seemed to be a fairly new or renovated hotel with on site parking for a small fee (€10 a day). The main entrance is bright and cheerful with lots of seating for breakfast. The hotel staff was polite, friendly and willing to help answer our questions. Our room was very clean, tidy and was available before the 3 pm check-in time.
The hotel is located two blocks from the train station, so easy to catch a train into Strasbourg, which is what we did and would recommend especially around Christmas market season. There is also a grocery store around the corner from the hotel as well. We would stay at this Holiday Inn Express again in the future!
Molly
Stayed 1 night in Nov 2022
Response from Peter B. on 28 Nov 2022
Dear Molly,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Peter B.General Manager
8/10 Good
ROBERTO
3 Oct 2022
ROBERTO
Stayed 1 night in Sep 2022
Response from Peter B. on 2 Nov 2022
Dear Roberto,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
It was absolutely amazing, the staff was friendly and helpful. They had given us a welcome gift in the room to celebrate our honeymoon.
The hotel was a really short walk from the train station and is newly built so everything is tip top standard. Will definitely come back!
Amina
Stayed 1 night in Aug 2022
Response from Peter B. on 6 Sept 2022
Dear Amina,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Peter B.General Manager
From check in to check out the place was great-the staff was helpful and friendly, the place was very clean, it was a great location (just 2 blocks from the train station), and they had a lovely breakfast. Definitely would stay here w again.
Dona
Stayed 1 night in Aug 2022
Response from Peter B. on 25 Aug 2022
Dear Dona,thank you very much for your great review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Peter B.General Manager
2/10 Terrible
rosalyn
24 Jul 2022
rosalyn
Stayed 3 nights in Jul 2022
Response from Gerhardt B. on 26 Jul 2022
Sehr geehrte Frau Rosalyn,
vielen Dank für Ihre Bewertung, tut uns leid das Ihr Aufenthalt nicht nach Ihren wünschen verlaufen ist, gerne würden wir erfahren worin wir uns verbessern könnten.
Gerne dürfen Sie sich direkt auch an das Hotel wenden.
Vielen Dank und viele Grüße
Just a short stay. Very comfortable and cosy bed. Kettle in room. About 20 mins from town centre and around the corner from a supermarket. Safe parking though pay on site - some free availabe out the front. Lovely breakfast with take away If you want. The only small issue no shower gel in the shower though I'm sure that would have be sorted.
Stefanie
Stayed 1 night in Jul 2022
Response from Gerhardt B. on 22 Jul 2022
Dear Stefanie,
thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Gerhardt B. Guest Service Manager
Response from Lukas M. Guest Service Manager on 19 Apr 2022
Sehr geehrte Alejandra,
vielen Dank für Ihre top Bewertung hier auf Orbitz, welche uns sehr gefreut hat.
Wir würden uns freuen Sie alsbald wieder bei uns Willkommen zu heißen.
Beste Grüße,
Lukas M.
Guest Service Manager
Dear Guest,
thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.
We hope you will visit us again.
Sincerely,
Peter B.
General Manager
10/10 Excellent
Jan
13 Feb 2022
Jan
Stayed 1 night in Feb 2022
Response from Lukas M. Guest Service Manager on 17 Feb 2022
Lieber Jan,
vielen Dank für diese grandiose Bewertung zu Ihrem Aufenthalt bei uns.
Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.
Beste Grüße,
Lukas M.
Guest Service Manager
Very comfortable modern hotel. Excellent facilities and amenities. Central location. Good for any trip to Offenburg and surrounding area.
Erick
Stayed 2 nights in Dec 2021
Response from Peter on 29 Dec 2021
Dear Erick,
thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again.
Sincerely,
Peter B.
General Manager
Lieber Fredrik,
vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Peter B.
General Manager
Response from Holiday Inn Express Offenburg on 2 Nov 2021
Dear Julie,
thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Metin Dur
Front Office
Response from Lukas M. Guest Service Manager on 17 Sept 2021
Sehr geehrter Gert,
Danke für diese tolle Bewertung hier auf Hotels.com
Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.
Beste Grüße,
Lukas M.
Guest Service Manager
Everything is perfect! Perfect location, friendly staff, cozy room and good breakfast!
Meng-Hua
Stayed 1 night in Aug 2021
Response from Lukas M. Guest Service Manager on 1 Sept 2021
Dear Meng-Hua,
many thanks for your online review to your recent stay.
We are happy to hear, that you had a great stay with us.
We would be glad to welcome you again soon.
Kind regards,
Lukas M.
Guest Service Manager
Sehr geehrter Herr Klaus,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gerhardt B.Guest Service Manager
Lieber Richard,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
El hotel me gustó, la gente muy amable y el desayuno excelente. Tienes que ir temprano porque se llena.
Mauricio
Stayed 1 night in May 2024
Response from Peter B. on 21 May 2024
Estimado Mauricio,muchas gracias por su opinión acerca de nuestro hotel.Nos complace saber que disfrutó de su alojamiento con nosotros. Una experiencia positiva del cliente es algo de lo que nuestro personal se enorgullece; valoramos su opinión. Esperamos que vuelva a visitarnos.Atentamente,Peter B.General Manager
Noch recht neues Hotel, alles sehr sauber. Im Zimmer kein Schrank vorhanden, nur ein paar Bügel und ein kleines Fach. Badezimmer mit Shampoo, Duschgel, Handseife und ebenerdiger Dusche. Frühstück recht übersichtlich und bei ausgebuchtem Hotel deutlich zu wenig Sitzplätze. Parkplatz für 10 Euro die Nacht direkt hinter dem Haus.
Gabriele
Stayed 2 nights in May 2024
Response from Peter B. on 7 May 2024
Liebe Gabriele,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. An Tagen mit hoher Belegung kann es an bestimmten Uhrzeiten in der Tat sehr voll werden. Unsere Frühstücksampel gibt Ihnen Auskunft, zu welchen Uhrzeiten es im Frühstücksraum ruhiger ist.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
10/10 Excellent
Sebastian
3 May 2024
Die Zimmer sind super schön und die Nähe zum Bahnhof war für mich sehr förderlich. Das Frühstück ist üppig alles in allem ein absolut tolles Hotel.
Sebastian
Stayed 1 night in May 2024
Response from Peter B. on 6 May 2024
Lieber Sebastian,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
Hotel ist neu. Also nich alles in Ordnung. Das Personal ist bemüht und freundlich. Frühstück ist gut.
Hotelnist euhig gewesen, obwohl sehr gebucht und liegt gut in Offenburg
Laurent
Stayed 3 nights in Feb 2024
Response from Gerhardt Binder on 21 Feb 2024
Hallo Laurant,recht herzlichen Dank für Ihre ausgezeichnete Bewertung und Ihre positiven Worte.Wir freuen uns das alles gepasst hat und hoffen Sie bald wieder zu sehen.Alles gute bis dahinIhr Gerhardt B.Guest Service Manager
10/10 Excellent
René
24 Jan 2024
René
Stayed 1 night in Jan 2024
Response from Peter B. on 26 Jan 2024
Lieber René,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
Sempre me hospedo nesse hotel quando vou a Offenburg. Ele tem uma excelente localização, pode-se fazer tudo a pé, é novo, foi inaugurado em 2020 durante a pandemia. Os funcionários são cordiais, atenciosos e muito educados. Pra ficar melhor, só falta mesmo frigobar nos quartos, a rede deveria repensar, pois faz muita falta uma bebida gelada.
Adriano
Stayed 7 nights in Dec 2023
Response from Peter B. on 26 Jan 2024
Querido Adriano,muito obrigado por dar sua avaliação de nosso hotel. Ficamos felizes em ouvir que você teve uma boa estadia conosco. Isso é algo de que nossa equipe se orgulha imensamente, por isso seus comentários são de grande valor. Esperamos vê-lo novamente. Atenciosamente,Peter B.General Manager
Dear Melanie,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Dear Nadine,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
10/10 Excellent
Michael
25 Dec 2023
Liked: Cleanliness, staff & service
Michael
Stayed 3 nights in Dec 2023
Response from Peter B. on 27 Dec 2023
Lieber Michael,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
Dear Axelle,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Dear Analisa,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
Chere Katy,merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,Peter B.General Manager
Chere Virginie,merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir. Bien cordialement,Peter B.General Manager
10/10 Excellent
Kathleen
10 Dec 2023
Kathleen
Stayed 1 night in Dec 2023
Response from Peter B. on 11 Dec 2023
Dear Kathleen,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us We hope you will visit us again. Sincerely,Peter B.General Manager
2/10 Terrible
Thomas
7 Dec 2023
Disliked: Staff & service
Thomas
Stayed 1 night in Dec 2023
Response from Peter B on 11 Dec 2023
Dear Thomas,we apologize that your recent stay did not meet your expectations. We would appreciate your comments in order to understand how we can continue to improve our services. If you like to share your comments with us feel free to contact us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Peter B.General Manager
Dear Patrick,we apologize that your recent stay did not meet your expectations. We would appreciate your comments in order to understand how we can continue to improve our services. If you like to share your comments with us feel free to contact us. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Peter B.General Manager
Nette kamer , een goed bed, vriendelijk personeel en een redelijk/goed ontbijt. Afstand naar het centrum was te ver om te lopen.
Jammer van de parkeerkosten bij het hotel van 10 euro .
Piet
Stayed 2 nights in Dec 2023
Response from Peter B. on 5 Dec 2023
Dear Piet,thank you very much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Peter B.General Manager
Modernes Hotel mit sauberen Zimmern, netten Personal und guter Auswahl beim Frühstück.
Alexander
Stayed 1 night in Nov 2023
Response from Peter B. on 21 Nov 2023
Lieber Alexander,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager
Wir können das Hotel auf jeden Fall weiterempfehlen. Haben uns gleich Wohl gefühlt. Alles PIKO Bello sauber. Personal ist sehr freundlich und wenn man einen Wunsch hat wird er Erfüllt . Frühstück ist reichlich, man darf auch Weg verzehrung für die Heimreise mitnehmen. 👍😊
Petra
Stayed 1 night in Nov 2023
Response from Peter B. on 6 Nov 2023
Liebe Petra,vielen Dank für Ihre Bewertung unseres Hotels. Es freut uns, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Unsere Mitarbeiter freuen sich sehr über positive Bewertungen, daher wissen wir Ihr Feedback zu schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Peter B.General Manager