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Reviews of La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower

2.5 out of 5
La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower
4118 Faudree Rd, Odessa, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 489 reviews" "
Rating 8 - Good. 105 out of 489 reviews" "
Rating 6 - Okay. 61 out of 489 reviews" "
Rating 4 - Poor. 30 out of 489 reviews" "
Rating 2 - Terrible. 18 out of 489 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tarren, Lubbock

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 1 night in May 2024

8/10 Good

Maricela

Liked: Cleanliness, property conditions & facilities
Place was clean, we just stayed one night but we rest well
Stayed 1 night in Apr 2024

6/10 Okay

Jacqueline

Travelled with family
This stay was OK- lobby and surrounding area seemed cleaned but our room was somewhat dingy and not cleaned enough.
Stayed 1 night in May 2024

2/10 Terrible

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Mar 2024

4/10 Poor

Jacob

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not be my first choice of places to stay in the future.
Stayed 1 night in Apr 2024

6/10 Okay

Chhaya

Travelled with pets, Travelled with partner
Disliked: Cleanliness
No
Stayed 1 night in Apr 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. The breakfast was great. The access off the freeway was a bit confusing but we figured it out.
Stayed 1 night in Apr 2024

6/10 Okay

Trent

Stayed 1 night in Apr 2024

10/10 Excellent

Betty

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several different restaurants near the hotel which was convenient.
Stayed 2 nights in Mar 2024

10/10 Excellent

Betty

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Several dining options nearby. Staff friendly and helpful.
Stayed 1 night in Mar 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

2/10 Terrible

Jesse

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude and unsanitary.
Stayed 1 night in Mar 2024

10/10 Excellent

noemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Everyone in the office was amazing and helpful.
Stayed 1 night in Feb 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

10/10 Excellent

Saul

Stayed 1 night in Feb 2024

4/10 Poor

javier

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Decent stay, the door had the loudest squeak the shower door was so loud opening it. Loud enough to wake up the whole floor. Towels smelled like bleach burnt my eyes using them. There has to be something in the water my nose was getting stuffed almost like allergies and the pillows absolutely sucked.
Stayed 1 night in Feb 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review sorry about the issues you had, we hope to be given another chance.

10/10 Excellent

Manuel Arechiga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

6/10 Okay

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager Joise was great and was able to take care of our needs
Stayed 1 night in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

8/10 Good

Guillermina

Travelled with partner
Liked: Cleanliness, staff & service
*
Stayed 2 nights in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

6/10 Okay

Noel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

2/10 Terrible

Diana

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service paid over 600 and my room was never serviced even tho I submitted a request over 3 times.
Stayed 4 nights in Jan 2024
Response from Andrea F on 4 Mar 2024
Im sorry about your stay, i will share this feedback with my team.

4/10 Poor

Rene

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

6/10 Okay

Nancy

Stayed 1 night in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

8/10 Good

TRINIDAD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

10/10 Excellent

Rocio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean and comfortable!!
Stayed 1 night in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

10/10 Excellent

Diana

Stayed 1 night in Jan 2024
Response from Andrea F on 4 Mar 2024
Thank you for your review hope to see you again.

4/10 Poor

Vicki

Stayed 1 night in Dec 2023
Response from Andrea F on 8 Jan 2024
Sorry about your stay, wed like to hear more about it.

10/10 Excellent

JW

Stayed 1 night in Dec 2023
Response from Andrea F on 8 Jan 2024
Thank you for the rating

10/10 Excellent

Patricia

Liked: Amenities
Great stay
Stayed 1 night in Dec 2023
Response from Andrea F on 8 Jan 2024
Thank you for the rating hope to see you again soon.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrea F on 29 Nov 2023
Thank you for the rating :)

6/10 Okay

Audra

Stayed 1 night in Nov 2023
Response from Andrea F on 29 Nov 2023
Thank you for the rating:)

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andrea F on 29 Nov 2023
Thank you for your rating hope to see you again

10/10 Excellent

Adan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great service as soon as I walked in the door and very helpful
Stayed 1 night in Aug 2023
Response from Andrea F on 1 Nov 2023
Thank you for the review hope to see you again

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Property conditions & facilities
Hotel is in bad shape, great service though
Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Sorry for the stay you had let us know how we can make it better

6/10 Okay

scott

Business traveller
guest check in wouldn’t let me use my wife’s credit card for incidentals which is odd i have used it at money other hotels and the room was already paid for
Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Sorry for the inconvenience, our guests information is always our main priority

10/10 Excellent

Matthew

Stayed 1 night in Oct 2023
Response from Andrea F on 29 Nov 2023
Thank you for the rating hope to see you again soon.

10/10 Excellent

Perfecto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odessa LQ
Open well lit lobby, quick check in, very good breakfast with multiple options. May I suggest extra blankets be available in rooms! Will go back to La Quinta next trip!
Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you for the review and suggestion they are always available upon requests for you :)

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. Would stay there again
Stayed 2 nights in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you for the rating and review we hope we see you again

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Clean and comfortable weekend stay!
Great weekend stay! Staff was very friendly and the room was clean and comfortable. I stayed in a king room. The room and bathroom were both very spacious and well-equipped. The TV didn't work, but that didn't affect my stay. I let the front desk know upon check-out.
Stayed 2 nights in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you so much for the review and rating we hope to see you again

10/10 Excellent

Ramon

Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you for the rating hope to see you again

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you hope to see you again

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily traveling
It was great. I slept well and in comfort. I had breakfast. I really enjoyed my stay. Most importantly I felt safe.
Stayed 1 night in Oct 2023
Response from Andrea F on 16 Oct 2023
thank you so much for the review, we hope to see you again the next time you are in the area.

10/10 Excellent

Laura

Travelled with group
Liked: Staff & service, room comfort
Nice room but the pet stain odor was unbearable.
The room was dusty and a bit musty (I think it was the carpet, like the smell of pet urine), but I went to a store & got Air Freshener and a small rug to throw down over the stain & that helped a lot. The staff was excellent.
Stayed 2 nights in Oct 2023
Response from Andrea F on 16 Oct 2023
I will share this info with my maintenance team, we will make sure this does not happen.

10/10 Excellent

Kaela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovemtt
The hotel is nice everyone was friendly, and I recommend the location.
Stayed 2 nights in Oct 2023
Response from Andrea F on 16 Oct 2023
We appreciate all the kind words, hope to see you again

8/10 Good

Donald

Stayed 1 night in Sep 2023
Response from Andrea F on 16 Oct 2023
Thank you for the rating, see you next time.

8/10 Good

Richard

Stayed 1 night in Oct 2023
Response from Andrea F on 1 Nov 2023
Thank you we hope to see you again

8/10 Good

Drew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andrea F on 16 Oct 2023
thank you for the review, hope to see you again soon.

8/10 Good

Donald

Stayed 2 nights in Oct 2023
Response from Andrea F on 16 Oct 2023
Thank you for the rating, see you next time

8/10 Good

Amy

Stayed 1 night in Sep 2023
Response from Andrea F on 16 Oct 2023
thank you for the review hope to see you again soon.

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE THEY DO NOT CLEAN ROOM OR CHANGE SHEETS.
Please avoid this hotel at all cost. Housekeeping did not clean our room. They just made the bed and made everything look organized. There were stains all on the bed along with hair all over the pillows. It was absolutely disgusting. I was traveling with my two small children and it was absolutely unsanitary. When I called the front desk to complain, all they did was offer new sheets and I had to change the bed myself. Another room was not even offered. Please do not stay here if you are wanting clean conditions.
Stayed 1 night in Sep 2023
Response from Andrea F on 28 Sept 2023
We only change linen every 3 days for stay-overs unless upon request. I am sorry for the inconvenience you had and guarantee this is not what want our guests to experience.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
The disability bathrooms were great
Stayed 1 night in Sep 2023
Response from Andrea F on 28 Sept 2023
Thank you for the rating we hope to see you again soon