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Sandals Dunns River - Couples Only - All-inclusive

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Luxury
4.5 star property
8.8

Excellent

Luxury all-inclusive property near Dunn's River Falls

At Sandals Dunns River - Couples Only - All-inclusive, you can look forward to free full breakfast, a free return airport shuttle and a terrace. Treat yourself to a massage, a body treatment or a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Free airport shuttle
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Sandals Dunns River - Couples Only - All-inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Sandals Dunns River - Couples Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Dunns River - Couples Only - All-inclusive?

Sandals Dunns River - Couples Only - All-inclusive doesn't offer parking.

What time is check-in at Sandals Dunns River - Couples Only - All-inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sandals Dunns River - Couples Only - All-inclusive?

Checkout is at 11:00 AM.

Does Sandals Dunns River - Couples Only - All-inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Dunns River - Couples Only - All-inclusive?

Yes, the property is all-inclusive.

Where is Sandals Dunns River - Couples Only - All-inclusive located?

Nestled on the beach, this Ocho Rios property is 1 mi (1.6 km) from Green Grotto Caves and 2.5 mi (4 km) from Dunn's River Falls. Dunn's River Craft Park and Maima Seville Great House & Heritage Park are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.6

Cleanliness

9.0

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 26 out of 40 reviews
Rating 8 - Good. 9 out of 40 reviews
Rating 6 - Okay. 1 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

Reviews

Verified

10/10 Excellent

Kenneth Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Staff qwre vwry friendly and welcoming and willing to engage in conversation!
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing from food to drinks to service from all employees!!!! Did not want to come home!!! I have never tasted food so good at an all inclusive hotel resort!!!!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jacqueline

Liked: Amenities
Property is clean, airy and wonderful. Every bit of the property provides you with a relaxing feeling, spacious and inviting .
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top tier. The staff was friendly.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to accomodate my egg intolerance and procuring A1 sauce for my breakfast. Sun bed situation was atrocious, butlers claimed the vast majority of beds before 5:30 in the morning. Leaving limited choice for others especially if you wanted a sunshade.
Stayed 12 nights in Feb 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully design and nicely maintained. The food and beverages were very good however can be improved by bring in some more healthy food as well and offer some more healthy smoothies and protein shakes. The members of staff are really friendly, polite and helpful and I believe it should be an option to add some tip at the time of check out to and tip account which all the members can receive it evenly. However if you are looking for a relaxing and winding down vacation maybe it is not a first choice of the resort but if you looking for buzzy and seeing crowds and people all around have lively evenings so you would love Sandals. Our favorite spot was Blum Cafe which serves you the best coffee on the planet and also the terrace the Rum Bar which serves you the best drinks and snack at the side of it. Hanami the sushi restaurant had also great menu.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 2 part review 1st is how i felt about the property: If you love loud noise then the pool view is for you. I prefer quiet so i requested a change. I was given the mountain and gaden view on a higher level. That was perfect as the music in the lobby plays for hours and can be heard loudly inroom on lower levels. There are quite a few restaurants which were ok at best. The beach area is very small and lots of small stones in the beach. The pools are beautiful and the landscaping deserves a few awards. 2nd half is for the staff I had some trying times getting acclamated on my first night and the staff went above and beyond to assist with getting us adjusted. My most notable experience was the upper managements professionalism including Lenox ( mgt/dr guess services) and Rasheed ( mgt food n beverages) who both went above and beyond to make sure that our requirements were met on every level. They have a fun nightlife and overall the staff who i encountered were lovely.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Adam M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Great trip!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Sharmalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the best
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Elson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the variety was a plus
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sandals Dunns River Resort is a very exquisite property with outstanding professional staff members.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at an All inclusive Sandals Dunn River the best 10/10 hands down. Our Butler was amazing everything Perfect
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Meredith Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was great. Recommend it to all couples.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Jennifer Marie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Loved the layout of the resort. That is about all I can offer in positive review. Personally, we’ve never emailed a resort with complaints. We have with this one.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Curtis L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very tentative (Kahlid) she was very helpful during our stay
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

SueAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two words…truly exceptional! This was THE perfect vacation. All inclusive…amazing food and drinks, gorgeous resort, breathtaking views and wonderful people. This was like home away from home. My husband spoiled me with booking the Tufa Terrace Suite and it was worth every penny. Our butlers, Akeem and Fernando, went above and beyond. Sandal’s is the place to stay!!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Experience! Just left the Sandals Dunn River resort and I have to say—everything was top tier! The service was truly 10/10 from beginning to end. The staff made the experience unforgettable. Special shoutout to Tiana, Rebecca Jane, the amazing bartender Antionette, Donovan, Juwan, Bernadine, and the restaurant waiter-Tawana. I can’t remember everyone’s name, but these individuals stood out with their kindness, professionalism, and energy. They made us feel welcome, cared for, and truly on vacation. I’ll definitely be back—and recommending this resort to friends and family. Thank you all for making our stay so special!
Stayed 5 nights in Jun 2025
Verified

8/10 Good

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing only thing that needs improvement is the time wait for the for more then 20 min to get a dessert
Stayed 4 nights in Jun 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was above the roof of the first floor. Our view was of the HVAC ducts.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

RASHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place on lol y complaint is the tv didn’t work arnd the WiFi didn’t work half the time
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent

I can’t express enough how fantastic the service, food, entertainment and overall quality of the resort. We were blown away! I want to say a special thank you to Melissa the GM, her attentiveness and customer care was exceptional. Massive shout out to chef Juan, chef Kevin and Chef Derrick - we requested authentic Jamaican cuisine and these guys delivered to such a high standard and made our stay so special. Cannot recommend this place enough. 10/10 all round
Stayed 6 nights in Mar 2024
Verified

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would not return.
Stayed 4 nights in Jan 2024
Verified

4/10 Poor

Erica

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
If you are a COUPLE looking for a relaxing get away, please save your money and go elsewhere. First off, way over crowded. They didn't have enough chairs/umbrellas for guests, people were waking up at the crack of dawn to claim a chair by the beach/pool then going back to sleep or leaving for hours! This resort had girls trips and adult families way more than couples. It was not a romantic or relaxing atmosphere at all. They seat you on top of each other in all of the restaurants to accommodate the over abundance of people. Loud club party music starts blasting at 11am until the middle of the night. Most staff was unwelcoming and we didn't get a part of our food orders many times. The restaurants were so slow and you had to wait 45 mins just to get your food which was unimpressive. The buffet was absolutely awful. It was the same every morning and as soon as you walk in your hit with the smell of rotting food. They leave raw meat, condiments like sour cream and mayo out in the 90/100 degree heat for hours. We got sick after most meals. Room service goes up and down the hall and other employees with loud carts the entire night where it jolts you out of a sleep its so loud. On top of it the staff is speaking just as loud in the hallways all night on their walkie talkies.Our room had no wifi at all. This was our first trip to Sandals, so disappointed and will not be returning.
Stayed 9 nights in Aug 2023
Verified

2/10 Terrible

KENNISHA

Liked: Cleanliness
Disliked: Staff & service
We returned on Sunday from Jamaica and on our 7 days there we split our stay between two hotels- Breathless Montego Bay Resort & Spa and Sandals Dunn's River Fans Official. I’ll start with the positives: 1. the architecture was immaculate. We stayed in the Ocean View Mammee Bay room and we loved it. 2. The food at the restaurants (except the buffet) were superb quality and the drinks were even better. Now the negatives: TERRIBLE Customer service!!! The first happened at check in when the guy in the club room was looking up our reservation under my husband’s name even though I told him THREE times it was under mines (maybe in disbelief that I could book this resort). The second happened at the Sushi restaurant where we sat for 15mins without having any drinks or our order taken and the manager had to come over to help us( it was NOT) busy inside. We finally had a waitress who took our order and delivered it but when we ordered Saki she never returned. She didn’t even come back to ask how our meal was or if we wanted anything else. She just ghosted us. Third, the very next day at the buffet I asked the young lady making the smoothie what kind of smoothies were being served and her reply which sounded annoyed was “fruit”. We opted to go to Edessa for the remainder of our stay to avoid her terrible service. The elevator in our building kept going down and we were on the 5th floor and had to walk up and down FIVE flights of stairs everyday.
Stayed 3 nights in Jun 2023