The only complaint I have, is the young man (when I checked in) and later the next day, was EXTREMELY unfriendly, bordering on rude I wish I would have taken notice of his name He was about 18 years old
He barely made eye contact, he wore street clothes and a black hat! I asked him “are you allowed to where that hat at work?” His response was “yup” and turned away I said “well , it looks unprofessional “
He was the worst front desk representation I ever met
And I travel a LOT This wonderful hotel needs to get rid of him asap