"I had an amazing birthday celebration here. This property couldn’t be more beautiful but the hotel gave me a lovely birthday surprise without any request. I just felt amazing. Thank you!!"
"Did an overnight between trains... Our room was clean, comfortable and quiet. Staff was very helpful. We opted for early check-in which allowed us to relax and enjoy our day in San Francisco."
"The staff was fantastic; friendly and helpful. I was disappointed with the breakfast- toast, toaster pancakes, cereal. Luckily the location is awesome and all kinds of foods within walking distance."
"Outdated old carpets. Squeaky bed. No day to day room service..poor parking. May cost 10 dollars a day out back. Swimming pool and exercise room shut down. Friendly staff. Quieter than most hotels near by."
"The hotel is right on the bay, so it's has a nice ocean-front feel. The staff is very nice and helpful. It is important to know that the shuttle goes to the Oakland Airport. (Not their fault, but I misread that and had to make some adjustments to get to and from SFO.)"
"The hotel staff are pleasant, considerate and helpful. The sauna, hot tub, pool and fitness center are delightful; the rooms super comfortable, and housekeeping keeps it all extremely well. Dinner was delicious and the setting wonderful. Would love to revisit!"
"June 26,2026 - Whoever was working the front desk this morning at 2 am was wonderful. (Her name may have been Emma). She welcomed us weary travelers from the east coast with a smile and pleasant manner-even at that time in the morning! She made our one night stay a pleasant one! Thank you!"