Search Luxury Hotels in Oakham

"We booked a room for 2 adults and 2 children. We have previously stayed at the hotel a few years ago and had no problems. Yet this time when we went in the sofa bed was not set up. We spoke to the lady in reception who came back to the room with covers and we were told it was normal that guests set up the sofa bed ourselves. We struggled to get it flat and when we raised this , it was implied that it was our problem and there was no other rooms. The sofa bed had no mattress and was incredibly uncomfortable. The sofa bed is not very large and has large arms on the side. It was not really big enough for our two children to sleep on. I can’t recommend anyway staying if they have to use the sofa bed. The hotel itself is basic and clean. The breakfast is cereal and toast and was what was expected. Apart from the bed the hotel had everything that was needed."

"Basic amenity was not available ( shower cap and fridge)"

"Be careful with the Free Wifi. I got cyber attacked (ARP poisoning attempts), I complained and wanted to speak to someone about it but sadly they didn't take it seriously. However the issue seem to magically resolve itself the next day! Without any direct communication then I can only assume it was magic. Also 'self-check-in'.....not a fan, I scan my food at the supermarkets, I tag my luggage at the airport - I think I am working for 8 companies now and I dont get even get a staff discount!!! Keep smiling."

"The “hotel” is really a series of separate buildings spread out across a large site. There is no central location to meet for drinks/ coffee. The only restaurant is at the top of a hill (accessed by steep stairways/roads ). There appeared to be some golf buggies but it was not clear how these could be accessed. The restaurant was large and cafeteria-like, lacking in atmosphere. There was a restricted menu; no room service available (you have to collect your meal) and I was told at 4.15 that they stopped serving afternoon tea at 4pm ( which is exactly when most people would want it). The room was clean and well decorated but it was very dimly lit and had minimal toiletries ( no shower cap/tissues). At just over £200 a night for a standard double room it was not great value."

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"Good and green location"

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