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Reviews of Fairfield Inn & Suites by Marriott O'Fallon, IL

2.5 out of 5
Fairfield Inn & Suites by Marriott O'Fallon, IL
1180 Central Park Drive, O'Fallon, IL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 235 reviews" "
Rating 8 - Good. 41 out of 235 reviews" "
Rating 6 - Okay. 8 out of 235 reviews" "
Rating 4 - Poor. 5 out of 235 reviews" "
Rating 2 - Terrible. 5 out of 235 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable beds!
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

10/10 Excellent

John, Gurnee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dry, clean, and open.
Stayed 1 night in Apr 2024

10/10 Excellent

Storie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and well located in an area with good shopping and restaurants.
Stayed 1 night in Apr 2024

8/10 Good

LISA A

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except breakfast. Every morning the eggs and sausage were cold!
Stayed 4 nights in Mar 2024

8/10 Good

LeKeisha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is on my final night, I returned from work about 6pm and my room had not been serviced. There was no DND on the door and I left for work at 8am. They just didn’t do it. So, I had to go to the front desk for towels.
Stayed 6 nights in Feb 2024
Response from Josie M. on 29 Mar 2024
Thank you for letting us know where we can improve. We sincerely appreciate the feedback.

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Great breakfast. Close to other restaurants.
Stayed 3 nights in Feb 2024
Response from Josie M. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Linda

Stayed 1 night in Feb 2024
Response from Josie M. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was exceptionally clean. Bed was very comfortable. Breakfast area was clean. Basic breakfast buffet.
Stayed 1 night in Feb 2024
Response from Josie M. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls and floor are very thin. I’ve never heard other people so much in a hotel room. That’s my only complaint, and it’s not as if they other people were being obnoxiously loud it was just very easy to hear other people around you and above you.
Stayed 3 nights in Feb 2024
Response from Josie M. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Fabulous experience. Highly recommend.
Stayed 1 night in Feb 2024
Response from Josie M. on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All is well… my tea/coffee maker was filthy and they gave me a new one everyone was kind and friendly except the nail shop across the street. They need a better or larger set of snacks to purchase…. Would stay there again GO IN PEACE Judges 18:6 & Luke 8:48 👆🙌🙏
Stayed 2 nights in Feb 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and clean room with great atmosphere!
Stayed 1 night in Feb 2024
Response from Josie M on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Josie M on 29 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nija

Stayed 1 night in Jan 2024

10/10 Excellent

Nikki

Business traveller
Stayed 2 nights in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it now. Great value.
Excellent value! Facilities, service (looking at you, Kretia!), gym, and room were all better than expected for a typical 2 star hotel experience with the family. Breakfast was typical. Really great find.
Stayed 1 night in Jan 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we checked in our first room smelt like dirty socks. Our second room was a lot nicer, but one of the beds that we slept in had a spring that stuck in my side most the night. We did not have time to use any of the facilities. The server for breakfast in the morning was amazing. She probably was the best part of the whole experience. The food is just a regular boring continental breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great location, clean updated hotel. Great restaurants close by. Definitely stay there again!
Stayed 1 night in Dec 2023

8/10 Good

Melih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and accommodating.
Stayed 1 night in Dec 2023

4/10 Poor

Aegis

Stayed 2 nights in Dec 2023

10/10 Excellent

Nikki

Liked: Amenities
Nice
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and the breakfast was good. Also, recommend eating at Peel Brewery.
Stayed 1 night in Nov 2023

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

jimmie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were amazing and everything was so nice and clean. We loved it. Room was very spacious.
Stayed 1 night in Oct 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Front Desk Staff
This is my second time choosing this hotel over a 3-week period. One of my highlights this time was being greeted by a friendly & personable front desk staff member. I didn't get her name, but she was an African American female. Being properly welcomed makes a difference especially at the end a road trip.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and comfortable the front desk was very pleasant. The only complaint would be that the pool was to cold to swim
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
My favourite place to stay when visiting my daughter. Staff is the friendliest!
Stayed 3 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all of the staff.
Stayed 8 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beat property to stay at in Fairview Heights and the Staff at the Front Desk and specifically the morning staff is the best I’ve ever had and I travel the country
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and easy to find.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel!
Stayed 1 night in Sep 2023

8/10 Good

Carleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to my family, not far from airport and downtown St Louis & amenities nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Shawn

Stayed 1 night in Sep 2023

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
convenient off highway
Stayed 1 night in Aug 2023

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Jul 2023

10/10 Excellent

Tanesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite was huge clean and nice. Staff was friendly. Love the fact there was a fridge and microwave. I will recommend and use again!
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Joyce, Quincy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, close to dining and entertainment, property is clean and staff are helpful. Bed is very comfortable too
Stayed 1 night in Jul 2023

10/10 Excellent

Janette

Stayed 1 night in Jul 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel.
Stayed 1 night in Jun 2023

2/10 Terrible

Christopher

Stayed 1 night in Jun 2023