Bonjour, Drishty!Thank you for reviewing us online. It fills us with joy to see that your experience was something you are fond of. The team will be delighted to know that our valued guest could thoroughly enjoy the stay at the resort. We really are thankful for sharing this and we hope to see you again whenever you return to Bali.Sincerely,AnneQuality & Guest Experience Manager

Bonjour, Jessica!We thank you for the positive rating you shared towards Sofitel Bali Nusa Dua Beach Resort. Though we are glad to hear that you loved our signature Balinese massage and the excellent services extended by our team, I regret to hear that you have experienced some hiccups while staying in our resort. Your remarks related to the room conditions, especially the curtain and the bathtub steps have been shared to our Director of Engineering for further review. On top of that, I have highlighted your feedback related to the overall food quality to the Executive Chef for immediate actions.At Sofitel, we value our guest's feedback as we believe it could help us much to improve the quality of products and services in the future, hence, we would like to thank you once again for sharing it with us. Nonetheless, we hope this did not fluster your overall experience with us nor deter you from coming back again to our resort in the near future. Best Regards,AnneQuality & Guest Experience Manager

Bonjour, Natalie! Thank you for leaving your rating online. I am saddened to see the low score you gave. We place an importance on hearing our guest feedback and we hope to have more details on your feedback so we could analyse and identify the areas in need of improvement. Nonetheless, we thank you for staying with us and we hope to have another chance to better serve you in the future.Sincerely,AnneQuality & Guest Experience Manager

Bonjour, HUNGLATLAWRENCE!We very much appreciate the high rating you gave to your recent stay at Sofitel Bali Nusa Dua Beach Resort. It pleases us to learn that your holidays were nothing but satisfying ones and knowing that our resort was up to your expectations, if not higher, is truly rewarding. Thank you once more for the feedback and we hope to see you again soon.Sincerely,AnneQuality & Guest Experience Manager

Thank you for your stay with us and we are glad that you have enjoy your stay with us

Dear Natalie, Bonjour! Selamat Siang! Thank you for sharing your insights from your recent stay at Sofitel Bali Nusa Dua Beach Resort, we always appreciate hearing back from our guests. We are thrilled to learn that you thoroughly enjoyed your stay with us. It is always a pleasure to know that we could exceed our guests’ expectations and I will be more than happy to share it with our team. Thank you for staying with us and we look forward to seeing you again. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Regina, Bonjour! Selamat Siang! We thank you for spending some of your time to pass us the feedback on your recent stay at our resort. We are delighted to read that you enjoyed the roomw e prepared for you. I am however sorry to hear about your remarks regarding the beach and the room service experience. Please rest assured as your feedback has been shared to the relevant team for their immediate review. We hope we will have another opportunity to serve you better in the future. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat siang! Thank you for entrusting your precious holiday to Sofitel Bali Nusa Dua Beach Resort. It gives us pleasure to hear that you loved our spacious Luxury Suite and beautiful garden. Your compliments do serve as a reward and encouragement for us all here, hence thank we thank you for that. We are looking forward to welcoming you back at our resort, whenever your travel brings you back to Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing the kind rating through Sofitel Bali Nusa Dua Beach Resort’s Expedia page. It is indeed a great pleasure to see that you gave us a high rating, following your recent stay with us. We always strive to accommodate all of our guests and their needs, and we believe that your rating reveal your satisfaction level towards our resort. Thank you again and we hope to welcome you back soon. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for letting us know how you feel regarding your experience with us. I regret to see that your stay was not up to your expectations and we would love to understand better about your points. Though we appreciate seeing your feedback, we hope to have more details on the points you shared so necessary actions could be taken promptly. I am saddened to see the low rating and I do hope we would have another opportunity to serve you better in the future. Kind Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your wonderful experience online on Expedia. We are all thrilled to see your perfect rating following your stay with us. The team has big hearts in making our guests' stay a memorable one and I am glad it was the case for you. We thank you for sharing this with us and we look forward to your return in the future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your feedback on your recent stay online on Expedia. I regret to see the low score you gave us following your recent experience with us. I noted down your points and I have shared them accordingly to our Quality Department for their further actions. I would like to let you know that this was not the usual standard of service we give at Sofitel and we are very renowned for the Cousu Main service we extend. Nevertheless, we value much your feedback and we believe this will definitely help us in targeting some areas we need to improve. I sincerely hope you would be kind enough to give us another chance of serving you better in the future. Kind Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Matthew, Bonjour! Selamat Siang! Thank you for sharing your positive review on our Hotels.com page. We are thrilled to see how amazing your stay was. Our team and I is extremely delighted even by reading only your review title. We thank you for sharing and we look forward to seeing you once again in a not too distant future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! We appreciate the high rating you gave us following your stay at our property. It was a pleasure to read a positive note you shared on our page. I will be sure to relay your compliment to our Butler team as I believe they will be extremely overjoyed. We are looking forward to see you again very soon in Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your feedback online on our Wotif page. It is always a pleasure to see feedback from our guests especially such a positive one like yours. Our Club Millesime and Butler team will be thrilled to read your amazing recognition towards them, We thank you for sharing and we look forward to seeing you again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for posting your wonderful comment online on Expedia. We are delighted to read that your experience went beyond your expectations and it was an amazing one. I will definitely share your remarks to the whole team and I am sure they will be happy to know you loved your stay with us. We very much look forward to welcome you back in a not too distant future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guests, Bonjour! Selamat Siang! Thank you so much for taking the time to share your perfect rating on Google. We are delighted to learn that your stay was nothing, but a Magnifique one. Knowing that you could thoroughly enjoy your holiday at our resort is truly rewarding for all of us. We look forward to welcoming you back soon. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guests, Bonjour! Selamat Siang! Thank you for rating Sofitel Bali Nusa Dua Beach Resort online on Google. We are glad to know that your stay with us was totally up to your expectations, if not above. At Sofitel, we strive to accommodate all our guests and their needs, so knowing that we have succeeded once more in doing so is truly rewarding. We look forward to welcoming you back for another Magnifique journey with us. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! What a joy to see the excellent score you gave us. We are honoured to have had the chance of accommodating you for your recent stay in Bali. Our Recreation Team prides themselves in creating a fun and healthy activities for all the guests and I am delighted to see you love them. The team joins me to thank you for your review and we hope to see you for your upcoming holiday in Bali. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for leavign us a review online on Expedia. We are delighted to see that you had an enjoyable stay with us and took great pleasures from our well-appointed room and bed. Nothing really delights us more than understanding that our valued guest had a memorable experience with us. We look forward to your return at Sofitel Bali Nusa Dua Beach Resort.

Dear Willy, Bonjour! Selamat Siang! Thank you for posting a rating on our Hotels.com page. We are delighted to receive your positive rating and it allows us to see that your stay was overall up to your expectations. At Sofitel, we always strive to accommodate all our guests and their needs and knowing it was the case for you is really rewarding. We cannot wait to be at your service again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guests, Bonjour! Selamat Siang! Thank you for the rating you posted on the Expedia. We are thrilled to learn that you thoroughly enjoyed your stay with us. It is always a pleasure to know that we could exceed our guests’ expectations and I will be more than happy to share it with our teams. Thank you for staying with us and we look forward to seeing you again in the nearest future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! We are grateful to read online your generous compliments towards our resort on Expedia. It is very encouraging to read your positive comments, following your recent stay at Sofitel Bali Nusa Dua Beach Resort. We are truly honored to understand that you derived great pleasures at our resort. Once again, thank you for your commendations towards our resort and we are looking forward to seeing you again soon. Kind Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! We are grateful to read online your generous compliments towards our resort on Hotels.com. It is very encouraging to read your positive comments, following your recent stay at Sofitel Bali Nusa Dua Beach Resort. We are truly honored to understand that you found your stay up to your expectations. Once again, thank you for your commendations towards our resort and we are looking forward to seeing you again soon. Kind Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your genuine feedback online on our Expedia page. Nothing delights us more than knowing that your perfect score is a true reflection on your experience with us. Hugo will be congratulated once again for his outstanding performance in ensuring you had a wonderful stay with us. We look forward to welcoming you back whenever you plan to come back to Bali in the future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for taking time to rate us on Hotels.com. We are delighted to be given a perfect score following your recent experience with us. We hope all the beautiful memories will be able to bring you back to us some times soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your feedback via Expedia. First of all, we appreciate much the good score you gave us and we value your constructive remarks as well. I have liaised immediately with our Director of Food and Beverage for his further review and actions so such situation will not reoccur in the future. We hope this hiccups did not fluster your overall pleasant experience and we look forward to welcoming you back for your next holiday in Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for taking time to share your wonderful experience online on Expedia. We love to see the perfect score you gave us following your stay with us. At Sofitel, we all always strive to craft a memorable experience for all our guests and exceed their overall expectations. Hence, we are grateful to know that it was the case for you. With all being said, we look forward to your return soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Vincent, Bonjour! Selamat Siang! Thank you for posting your feedback online on Hotels.com. We are greatly delighted to see that you were able to enjoy your holiday to the fullest despite some mosquitos due to the rainy season. Knowing that you savoured much the buffet breakfast at Kwee Zeen elates us greatly. Above all, we are thankful for your feedback and we cannot wait to welcome you back very soon.

Dear Jahanzeb, Bonjour! Selamat Siang! We highly appreciate all the effort you have poured to leave us a review online on Hotels.com. Nothing beats knowing that our guests left the hotel with a satisfied feeling and willingness to come back once again. It was a true pleasure having you as one of our guests and we appreciate all the commendation you gave towards our resort. We cannot wait to have you stayed once again with us for another wonderful experience at our Balinese Paradise. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for rating us on Expedia. We were saddened to see the low rating you gave us following your stay with us. At Sofitel, we always valued every guest feedback and I hope we could have more details from you. Nevertheless, we appreciate you shared your review and we hope you will be kind enough to share more with us and gave us the opportunity to welcome you back in the future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Ann, Bonjour! Selamat Siang! First of all, thank you for choosing to stay at Sofitel Bali Nusa Dua Beach resort. I regret to know that your experience was not entirely up to your expectations, especially due to some hiccups happening at the pool and restaurant. Please rest assured as your comments have been highlighted to the relevant team for their immediate actions to prevent repeat occurence in the future. Nevertheless, it is still our hope to have another chance to better serve you whenever you plan to come to Bali. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Nev, Bonjour! Selamat Siang! We thank you for the feedback you shared online on Expedia. It is such a delight to know that your stay with us was an wonderful one, thanks to the amazing service delivered by our butlers. On the other hand, I took note of your comments regarding the Kids Club and I have liaised with the manager in charge to further review the activities. We thank you for sharing your feedback with us and we cannot wait to welcome you again in not too distant future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guests, Bonjour! Selamat Siang! It makes us thrilled to read the review you posted online. We are overjoyed to see that you have had a totally wonderful stay with us. We always strive to give cousu main and personalized services to all of our guests to ensure their satisfaction and knowing that you could feel and enjoy it is truly rewarding. It will be a pleasure to have you back at Sofitel Bali Nusa Dua Beach Resort. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for sharing your impression towards Sofitel Bali Nusa Dua Beach Resort through Expedia. It fills us with pleasure to know that your stay with us was up to par with what you have expected it to be. I could learn form your review that you loved our Kids Club facilities and I believe your child loved that too. We look forward to welcoming you back at the very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Benjamin, Bonjour! Selamat Siang! Thank you for leaving us a review on Hotels.com. We are thrilled to learn that your stay was nothing but an amazing one. At Sofitel, we always strive to craft a Magnifique Journey for all our guests and knowing that you had one is truly rewarding for all of us. We cannot wait to welcome you back for another Sofitel Journey.

Dear Valued Guest, Bonjour! Selamat Siang! Thank you for reviewing us on Expedia. We are truly delighted to know that our Honeymoon Plunge Pool was able to impress you. We are as a team always endeavour to deliver our best services to all our guests so they could experience the wonderful service we are renowned for. We thank you once again for sharing this positive feedback with us and we look forward to seeing you again in not too distant future. Best Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, We appreciate the feedback you shared online on our Expedia page. We are delighted to know that you had a pleasant stay with us, thanks to the facilities and the stunning grounds. We always endeavour to craft a wonderful experience for all our guest and your review just confirm the achievement once again. We thank you for sharing with us and we cannot wait to welcome you back. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, We appreciate the feedback you shard online on Wotif. We are delighted to know that you had a great experience with us. We always strive to uphold the highest standard of our product and services and knowing we have succeeded in doing so once again thrills us greatly. We cannot wait to serve you again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Thank you for reviewing us online on Expedia. We are thrilled to know that you fell in love with the beauty of our resort. Your praises are truly appreciated and we are glad to see that we managed to leave a great impression on you. We cannot wait to see you again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Thank you for sharing your rating on Expedia. We are grateful to receive your score following your recent stay with us. We trust you had a wonderful stay with us and we look forward to welcoming you back in not too distant future. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, Thank you for sharing your comment on Expedia. It pleases us greatly to know that our Ambassadors could be very friendly and helpful throughout your stay with us. We are sure that you had an amazing journey with us and we look forward to welcoming you back for the next journey. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, We appreciate the feedback you shard online on our Expedia page. We are delighted to know you had a wonderful experience at our luxury resort. We all as a team always strive to deliver our best services and craft beautiful memories for all our guests. We cannot wait to serve you again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Dear Valued Guest, We appreciate the feedback you shard online on our Hotels.com page. We are delighted to know you had a world class experience at our luxury resort. We all as a team always strive to deliver our best services and craft beautiful memories for all our guests. We cannot wait to serve you again very soon. Regards, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort