Search Apart Hotels in Nuevo

"We love it!"

"Family of 5 really enjoyed. Very walkable. Beach, food, bar, pharmacy all within walking distance. 25 mins from rainforest, 25 mins from old San Juan "

"Amenities were great! Staff was super polite and helpful. Housekeeping was great! Ability to walk right onto the beach was phenomenal! The only slight downfall was the dinig options. Dining option were limited and on the expensive side compared to other restaurants. This is easily avoided, became their are other restaurants within walking distance. Everything else was great! I would definitely recommend and stay again. "

"The service was impeccable from concierge to the wait staff to the pool staff. Daily housekeeping way great! The hotel is in a great location to visit attractions, for dining, and picking up some necessities. We only tried Tacos and Tequila and Ola for onsite dining, but both were excellent! We had a wonderful stay and plan to return in the future!"

"Excellent "

"Front desk attendant was super helpful. Clean air conditioned rooms. Great area for anything you need. Great price. "

"The room was excellent- roomy, comfortable and beautifully decorated. We just had one problem with checking in. We arrived very early and were told we could stow our luggage and they would contact us when the room was ready. At 3:30 we checked to see if the room was ready yet but it was not. At 4:39 we returned to see many others checking in. We had to wait in line and the young lady that then checked us in (the same person that earlier said the room was not ready) checked us in. We were upset for the delay but she just asked if anyone had texted us. We said no- she looked at the computer and found the wrong number had been entered. Despite us being upset by all this she never apologized or acknowledged our frustrations. Instead she just kept talking at us - ignoring any concerns we expressed which just made us more frustrated. A little understanding or compassion would have gone a long way. "

"Excellent experience "

"“Happy Anniversary “ spend a beautiful, peaceful, 4 days weekend just me and the wife, Enjoy all the amenities and food places around, also very safe and security in the hotel was very diligently. Thank you Condado Plaza and staff!"