Airport Hotels, Nsimalen Intl. (NSI)

"So bad service I pay online when i arrived they said i have to pay again because the money i paid it take long time to be on they account ."

"No response received. Tried to give 48 hours notice of cancellation (within 24 hrs of purchase) and yet have been charged for the full amount of 3 nights with breakfast. Paid for taxes and breakfasts that I did not even have and refused to give any refunds, saying that it is all non-refundable. Use taxes should also be applicable to hotels, not just airlines."

"Hwhe"

"The staff at the reception did not have visibility of the booking I did online, they had to call the manager who confirms I booked online, but then did not provide information on the type of booking I did, hence I was given a standard room instead of the suite I booked, upon entering I realized the mistake and had to go back to reception to explain a this is not what I paid for, it took a while of explanations and showing of receipts and conversion from USD to the local currency before I was finally led to the room I paid for, and it was a spacious room. Glad it was finally rectified. "

"L'appartement était propre. Le seul hic, c'est la cuisine. Il faut toujours s'adresser à la réception pour que la poubelle soit vidée tous les jours. Les casseroles ne sont pas appropriées. Il n'y a aucune petite casserole pour se faire à manger. Ce n'est pas approprié de faire à manger à une ou 2 personnes dans des casseroles destinées à une famille nombreuse. Ce serait bien si dans l'appartement il y avait au moins 3 à 4 assiettes avec des ustensiles. La coutellerie est impécable. L'appartement était bien propre à l'exception de la cuisine (le nettoyage se fait tous les 3 jours. Pas approprié pour une cuisine dans laquelle on fait à manger tous les jours)"