Search Hotels Near Northwestern Lake Forest Hospital, Chicago

"The hotel was fine. The staff were ok. The room keys sucked, they never stayed programmed. The description said they had a restaraunt and room service which was not true. Continental breakfast was fine Tater tots and boiled eggs were fine not really a breakfast but still ok. The smells in the hallway on the second floor were definitely pungent- someone was definitely cooking a foreign food and the smell would come into our room. There were no microwaves in the rooms and so I can only assume the staff had access to cooking devices or hot plates in the room across from us? That was pretty gross. I would definitely recommend they change that policy because frankly I got stuck of smelling that strong odor during the 5 days I stayed there. "

"Very clean professional and family friendly "

"I stay here everytime I come to visit my daughter and this is really the first time ive had a complaint. I had two rooms for this trip.And both of them smelt very bad. "

"Staff was super friendly"

"No heat in room "

"Ok"

"Our experience at the hotel was extremely distressing and unacceptable. We felt so unsafe on the property that we did not stay in the room for more than 30 seconds before leaving. As I was entering the building, an individual approached a very tall Black man and, completely unprovoked, used a racial slur toward him. The man tried to ignore it, but the aggressor repeated the slur directly in his face a second time. I was shocked and deeply disturbed by what I witnessed. My girlfriend was terrified, especially because the individual appeared to know where our car was parked. After we requested that the police be called, we became genuinely concerned that our vehicle might be vandalized. The situation felt volatile and unsafe. We immediately returned to the front desk to request a refund, as we did not feel comfortable staying. The staff dismissed the severity of the incident and initially indicated that it was not serious enough to involve the police. Although they later said they would call, no action was taken. The manager explained that because the other individual did not want to pursue the matter, they chose not to involve law enforcement. At that point, our concern was no longer just about the initial incident, but about the hotel’s failure to prioritize the safety and well-being of its guests. We felt completely unsupported and unsafe, which left us no choice but to leave immediately without even settling into the room. We subsequently booked ahotel through the site"

"If your looking for a room, this is your place!"

"The stay was ok, no complaints. My initial room smelled like sewage but they immediately changed my room. My only real complaint is the breakfast was horrible. I have never tasted waffle mix so disgusting. It had kind of a sour taste to it, like you brushed your teeth and ate something directly after. Other than that, no major issues"