Northwest Pompano Trip

I would 100% recommend this accommodation. For the price I paid, it was excellent value. The room is spacious and clean with a powerful aircon. The location is fantastic, literally metres from Española Way and just a short walk to Lincoln Road and Ocean Drive. My flight was cancelled, which meant I had to stay an extra 12 hours in South Beach. The manager was incredibly kind and allowed me to stay in the room until I needed to leave. Not many hotels would do that, so I really must thank the manager for their kindness and flexibility. If I return to South Beach, I will definitely stay here again, as it truly felt like a home away from home.

Here’s a polished version of your review that keeps your message and enthusiasm intact: Everything was so clear and easy from start to finish. All of the staff were kind, helpful, and personable, making us feel welcome throughout our stay. The Front Desk went above and beyond by assisting us in getting a higher room with a better view, which was incredibly appreciated and truly made our experience even more special. The food was delicious, and the entire dining process was convenient and enjoyable. We thoroughly enjoyed our stay and look forward to returning. This will definitely become our go-to place to stay whenever we visit Miami in the future.

I called 3 times for info, too book and for directions and parking and each time I called, it answered quickly and the front ask helped with whatever I needed. Check In was easy. Our rooms were spotlessly clean. We ate outside at their restaurant and service was quick and efficient. The food was excellent. We really loved their open coffee and ice water bar. It was a very nice amenity . They have an ice machine down stairs and I was down there filling up my ice bucket for my water bottles. E Z no problems. The location is great. The beach is across the street. The staff is warm and personable. Even when we are outside we never had to ID our selves as hotel guests, they just knew and always gave us a % discount which is really nice.

The hotel was a 5 min walk from the beach and near so many restaurants, bars and clubs within walking distance/10 min ride. I had a great stay! The staff were always friendly and kind with smiles on their faces. I hope to stay here again when I return to South Beach.

After spending decades in and out of Miami Beach — and even having a place here 30 years ago — I can confidently say that the Shelborne is the best hotel in Miami. It’s incredibly clean, modern, and beautifully designed, yet it still preserves the personality and charm that so many hotels have lost. The atmosphere feels exclusive and private while still being warm and welcoming. The service is exceptional. Every member of the staff goes above and beyond to make your stay memorable, effortless, and genuinely special. The facilities are outstanding, and the location is simply unbeatable — truly the best spot in Miami Beach. This hotel understands luxury without feeling pretentious. It feels sophisticated, comfortable, and authentic all at once. Just stay here. You will understand immediately why it stands out above the rest. Special thanks to Elie at the front desk.