Search Mountain Hotels in Northwest El Paso

"We were given a room with dirty sheets, trash in the trash cans and no working phone. We had to walk back down without belongings. We informed the person that checks us in and his response was as if he didn’t care, no apology at all! We informed him that we had pictures and he didn’t want to see them. We were given another room and it also felt dirty so we asked to cancel the booking. Now we need to wait to see when we get our money back. What a disappointment! "

"The kitchen was small, we arrived topopcorn around coffee table and carpet torn dirty.. Also I was chased to my car by some man who triet to pull me, he left with some other person parked almost in front of lobby. Not very secure."

"All good, except the ice machine did not work"

"Easy check in, area is a little dated. Stayed on first floor and outside patio areas has little sound cancellations. Could hear neighbors conversation like they were sitting in my room. "

"The property was dirty. The room's door lock was not working at all. We were left locked inside with no keys. "

"Nice and great location"

"Room was spacious and breakfast met expectations"

"Yes, everything was great, my family and I had a great time. "

"Used to be our favorite El Paso Hotel. Now: no free breakfast if you book through Expedia, they only clean your room every three days, if you’re staying several days, you have to set your trash cans in the hall for the staff to pick up, you have no place to hang your bath towels since the staff only cleans your room every three days and the staff seems to hate their jobs. I will be looking for another place to stay. Really sad."