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Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Easy to feel comfortable, location is quiet and room very clean.
James
Stayed 1 night in Apr 2024
Response from G.M. on 22 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I am particularly pleased that your rate was corrected before you checked out. I will share your comments and score with our team. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
The soap and shampoo way too small for three of us. Not pleasant.
Connie
Stayed 2 nights in Apr 2024
Response from G.M. on 26 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive feedback.I will share your survey with our team. You can always call the front desk and ask for more shampoo, conditioner, soap etc., or stop a housekeeper in the hall. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
It was easy to get to my destinations. Check in was quick and easy. Front desk was friendly and efficient. The pool was a nice amenity.
Laura
Stayed 1 night in Apr 2024
Response from G.M. on 11 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by both. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Gary
7 Apr 2024
Gary
Stayed 2 nights in Apr 2024
Response from G.M. on 17 May 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
While some attention to detail on cleaning in our room could have been better, the facility is up to date, and well appointed. The pool/hot tub area is clean and fresh. It's easy to access and close to a really good (walking distance) Japanese restaurant.
Shannon
Stayed 2 nights in Apr 2024
Response from G.M. on 8 Apr 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Nazanin, Happy Valley
2 Apr 2024
Liked: Cleanliness, staff & service
Nazanin
Stayed 1 night in Apr 2024
Response from G.M. on 4 Apr 2024
Thank you for taking the time to review your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive feedback.I will share your survey with our team. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
The staff was super friendly and helpful. We also loved that there was a pool for our kiddo to enjoy. We would definitely stay here again. Our only complaint was the coffee maker didnt work. But that wasnt a deal breaker for us.
Amanda
Response from G.M. on 26 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your scores. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback. I will share your survey with our team. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey and comments with our team, who I am certain will be encouraged by your scores. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Staff were very friendly and hard working. They were there to answer all of our questions and full fill of our needs.
Donald K.
Stayed 1 night in Mar 2024
Response from G.M. on 11 Mar 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey and comments with our team, who I am certain will be encouraged by your scores. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Poor
Justin
3 Mar 2024
Justin
Stayed 2 nights in Mar 2024
Response from G.M. on 26 Mar 2024
Thank you for taking the time to review your stay at AmericInn by Wyndham Northfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, if you want to email me more specifics that would be helpful. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to review your stay, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Okay
Katherine
Business traveller, Travelled with group
28 Feb 2024
The facilities were average-- nothing terrible, nothing above and beyond. Pool towels were not stocked in the pool; had to go to desk to get a towel, after being wet from the pool. Some issues with check-in process that placed a barrier on check-in.
Katherine
Stayed 1 night in Feb 2024
Response from G.M. on 28 Feb 2024
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield. I apologize about the check-in issues; you booked 2 rooms through the 3rd party and unfortunately the hotel is not allowed to cancel them. I'm glad you were able to use both rooms. We do keep the pool towels at the front desk as this helps us keep better track of them. I'm sorry you missed the sign stating this before you got into the pool. We hope this helps explain the issue you may of had. We hope to see you again if you are ever in the area.
Staff was friendly and helpful. Room had a lot of space and was clean. Only complaint is the blanket was like a sheet, wasn’t so warm overnight. Pool was fun, hot tub was warm, and LOTS of options for breakfast, delicious too. Nice hotel in a good location and was safe and quiet.
Alexis
Stayed 1 night in Feb 2024
Response from G.M. on 26 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your remarks and score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for choosing AmericInn by Wyndham for your recent stay.We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you.Let me explain what happened on our end. We had guests calling the front desk asking what was going on with children running up and down the halls. We told them they were heading to the pool area and excited, I'm sure. That is the only time your children were mentioned to another guest. We asked them no running please. Another guest mentioned screaming and running going on. We understand kids will be kids and get excited about different things in different ways but running and yelling in the halls disrupting other guests cannot be tolerated. I apologize if you felt your children were not doing anything disruptive. Thank you.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
We chose to stay here as hotel had above average rating. The room was nice and the bed comfortable, but we chose to eat after 9am as breakfast is until 10am. That was a bad decision as hot food was gone and no one refilled it. This was disappointing.
David
Stayed 1 night in Feb 2024
Response from G.M. on 13 Feb 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive feedback.I will share your survey and comments with our team, who I am certain will be encouraged by your scores. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
It was very quiet when we were there on a Friday night. The breakfast had a wide variety of food, and it was very good. The swimming pool and hot tub were also very nice. The beds and pillows were also very comfortable.
Gayle
Stayed 1 night in Feb 2024
Response from G.M. on 8 Feb 2024
Gayle, Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your remarks. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
thomas
12 Jan 2024
thomas
Stayed 1 night in Jan 2024
Response from G.M. on 8 Feb 2024
Thomas,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Solid choice in Northfield
Hot tub in the depths of winter
Jeanne
Stayed 3 nights in Jan 2024
Response from G.M. on 11 Jan 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to review your experience at AmericInn by Wyndham Northfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you in the future.
Our hostess was very kind and friendly.
She made us feel welcome to watch the football game and visit in the lobby on New Year's eve after we learned our friend's household was isolating due to COVID.
AmericInn hotels are reliably clean and have a nice relaxed decor. Breakfast room and swimming area were clean and ready when needed.
Verified traveller
Stayed 1 night in Dec 2023
Response from G.M. on 5 Jan 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your comments and survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Jill
Travelled with family
13 Dec 2023
The property was nice the room was great to check in was easy but the breakfast was not good at all very limited options and no refills
Jill
Response from G.M. on 8 Feb 2024
Jill,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Chett
10 Dec 2023
Chett
Stayed 1 night in Dec 2023
Response from G.M. on 2 Jan 2024
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your scores. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
2/10 Terrible
Renee
9 Dec 2023
Disliked: Property conditions & facilities
Renee
Stayed 1 night in Dec 2023
Response from G.M. on 11 Dec 2023
Thank you for taking the time to review your stay with us. If you would like to give us a call to discuss your stay, we would be more than happy to talk with you.
Thank you for taking the time to review your stay with us. I will follow up with housekeeping on this issue. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.
I love the pool, hot tub and the hot tubs in the rooms!
Abraham
Stayed 1 night in Nov 2023
Response from G.M. on 16 Nov 2023
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. I will share your survey with our team who I'm sure will be encouraged by your score and comments. We hope to see you again if you are in the area.
6/10 Okay
Elizabeth Anne
Travelled with family
4 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Lots of noise at night.
Elizabeth Anne
Stayed 3 nights in Nov 2023
Response from G.M. on 5 Nov 2023
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. If you are in the area again, we hope to see you.Thank you.
Remotes didnt work properly in room 123 but was not a big deal because we didnt watch that much tv. Was a little dissapointed we could only get an extra half hour checkout time extension. We ran a marathon that morning, and it was difficult to estimate what time we were actually going to be finished with the race and we could only get an extra half hour when requesting an extra hour mimimal.
Ross
Stayed 1 night in Oct 2023
Response from G.M. on 30 Oct 2023
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. Unfortunately, we aren't always able to allow guests to check out late. There are several things we take into consideration when allowing this. If the room is needed that night and how long the housekeeping staff will be there. I'm glad we were able to allow you the extra half hour. We hope to see you again if you're in the area.
10/10 Excellent
Delayne
Travelled with family
29 Oct 2023
The lobby was very welcoming. The rooms were spacious and the beds very comfortable. Enjoyed the breakfast. Would stay here again.
Delayne
Stayed 1 night in Oct 2023
Response from G.M. on 30 Oct 2023
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. I will be sure to share your comments and survey with our team who I'm sure will be encouraged by your comments. We hope to see you again if you're in the area.
2/10 Terrible
Fredricka
Travelled with family
24 Oct 2023
Liked: Cleanliness
Disliked: Staff & service
I had a confirmation email for my reservation but when I got here they said they had no room. Finally settled us in a large room with a hidabed. Then I couldn’t order room service.
Fredricka
Stayed 1 night in Oct 2023
Response from G.M. on 24 Oct 2023
Fredricka, I am not sure you are reviewing the correct hotel, I do not see a reservation with your name on it nor do we offer room service as an option.
Nice place to stay. Good breakfast variety. Lovely heated pool.
Ruth
Stayed 1 night in Oct 2023
Response from G.M. on 24 Oct 2023
Thank you for reviewing your recent stay at AmericInn by Wyndham, Northfield MN. We are happy that you enjoyed your stay. We look forward to any future visits you may have with us.
Was unable to cancel and get refund, so changed plans and stayed anyways. Breakfast bad, waffle maker was not working, eggs were empty, sausage over cooked. English muffin was hard. Had dried cereal, no skim milk.
Doris
Stayed 1 night in Oct 2023
Response from G.M. on 24 Oct 2023
Thank you for reviewing your stay at AmericInn by Wyndham, Northfield MN. Unfortunately, when booking through a 3rd party, as you did, we are unable to change the refund policy. My apologies you had a bad breakfast experience. We have a lot of guests complementing on our breakfast.
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. I will share your survey with our team who I'm sure will be encouraged by your score. We hope to see you again if you are in the area.
8/10 Good
Robert
22 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Nice
Great hotel from the outside. A little tired inside and hard to get to you. Staff very friendly and great Japanese restaurant within walking distance.
Robert
Stayed 2 nights in Oct 2023
Response from G.M. on 23 Oct 2023
Thank you for reviewing your stay at AmericInn by Wyndham, Northfield MN. I am happy you enjoyed our friendly staff. We do hope if you are ever in the area again, we can be of service to you.
Marga,Thank you for choosing AmericInn by Wyndham, Northfield MN. We love to hear from our guests on how we are doing. We will look forward to seeing you again if you are in the area.
10/10 Excellent
Sandra
9 Oct 2023
Liked: Staff & service
Sandra
Stayed 1 night in Oct 2023
Response from G.M. on 10 Oct 2023
Thank you for choosing the AmericInn by Wyndham, Northfield MN for your stay and your great review. We will be sure to pass this along. We look forward to having you stay with us again.
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. I am pleased to see your score. I will be sure to share with the staff. We hope to see you again in you're in the area.
Thank you for reviewing your stay at AmericInn by Wyndham, Northfield MN. I am pleased to see your score. I will share this with the staff. We hope to see you again if you're in the area.
Thank you for reviewing your stay at AmericInn by Wyndham, Northfield MN. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay if you are in the area.
Thank you for taking the time to review your stay at AmericInn by Wyndham, Northfield MN. We are happy you enjoyed your stay. We look forward to seeing you again.
2/10 Terrible
Marie
Travelled with family
9 Sept 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Blood on the sheets. Lumpy comforter. Staff did not care when I told them about the problems.
Marie
Stayed 1 night in Sep 2023
Response from G.M. on 11 Sept 2023
My apologies for the mishap on the housekeeping service. I do appreciate your feedback as we do take it as a training tool to share with our staff. I hope the rest of your stay was good.
4/10 Poor
Janet
6 Sept 2023
Liked: Property conditions & facilities
Hard to find. Person not friendly at check in b
Janet
Stayed 1 night in Sep 2023
Response from G.M. on 7 Sept 2023
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Here at AmericInn Hotels and Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback.I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Michael,Thank you for taking the time to tell us about your experience at AmericInn by Wyndham Northfield. It is always a pleasure to receive positive feedback. I will share your survey with our team, who I am certain will be encouraged by your score. Here at AmericInn Hotels and Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.