"We absolutely LOVED our stay! The room was big and so comfortable! It was immaculately clean. They offered robes and slippers. The pool, restaurant and buffet were all beautiful and well-maintained. Sabrina the owner and the staff at the restaurant"
"We absolutely LOVED our stay! The room was big and so comfortable! It was immaculately clean. They offered robes and slippers. The pool, restaurant and buffet were all beautiful and well-maintained. Sabrina the owner and the staff at the restaurant"
"Lovely stay. We booked ‘blind’ but were very pleasantly surprised by how nice this hotel and restaurant is. The pool was great and the food cooked perfectly. Will be staying again."
"Lovely stay. We booked ‘blind’ but were very pleasantly surprised by how nice this hotel and restaurant is. The pool was great and the food cooked perfectly. Will be staying again."
"Excellent hot breakfast, old building but modernized, cost very reasonable, very helpful management was able to have some English speaking channels added to my tv, wow. There’s a restaurant on site as well. Being right next to the train station is a big plus, but trains are infrequent and there’s no elevator or escalator. And no direct service to the airport or to Milan. There’s not much to see in the town itself but it’s very close to Arona by train (four minutes). From Arona you can get...
"Excellent hot breakfast, old building but modernized, cost very reasonable, very helpful management was able to have some English speaking channels added to my tv, wow. There’s a restaurant on site as well. Being right next to the train station is a big plus, but trains are infrequent and there’s no elevator or escalator. And no direct service to the airport or to Milan. There’s not much to see in the town itself but it’s very close to Arona by train (four minutes). From Arona you can get...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
We really enjoined our stay at this property. The personnel is very nice, rooms very clean and conformable and breakfast is great. Just 7 minutes walk to Matterhorn-Express, the hotel is very central but quiet at the same time.
Roberto
Reviewed February 6, 2024Reviewed February 6, 2024
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
We stayed 3 nights to celebrate a special birthday. The staff, hotel and restaurant were first class and went out of their way to make our experience special. We took a taxi to Zermaat from a nearby town and the hotel sent a horse and carriage to collect us. The location of the hotel was fantastic for the wonderful town and for views of the Matterhorn from our room.
We have worked and holidayed around the world and therefore stayed in many five star hotels and our experience at this hotel was...
keith and linda
Reviewed January 18, 2014Reviewed January 18, 2014
We had a lovely stay here and had the buffet breakfast in the morning, extremely central and only a 10 minute walk from the port and the train station. Felt like a very cosy and safe place, even had some board games available which we played
We had a lovely stay here and had the buffet breakfast in the morning, extremely central and only a 10 minute walk from the port and the train station. Felt like a very cosy and safe place, even had some board games available which we played
Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful.
The room is well-maintained and spotless. Their breakfast options are excellent.
Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure.
They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.
Well-located, walkable, and near the Zermatt train station. They provide free pick-up and drop-off services, which is wonderful.
The room is well-maintained and spotless. Their breakfast options are excellent.
Their staff is incredibly helpful and courteous. I got there somewhat early. They gladly finished the check-in procedure.
They are always willing to help with navigation, village maps, etc. Around Zermatt, there are several trails to follow.
Perfect Matterhorn view. Very comfortable bed, good sized room and bathroom. Very nice balcony seating area. Well thought out blankets on balcony chairs. Would highly recommend, especially for the view!
Perfect Matterhorn view. Very comfortable bed, good sized room and bathroom. Very nice balcony seating area. Well thought out blankets on balcony chairs. Would highly recommend, especially for the view!
K
Reviewed September 6, 2025Reviewed September 6, 2025
The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too!
The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...
The perfect choice of hotel for skiing in Zermatt! Right in the heart of the main town close to all amenities, ski lifts (walking distance/free bus) & the old town wooden barns which are so picturesque. The entire town is actually! Despite it's location rooms were totally quiet & we had a great view of the Matterhorn too!
The hotel is a very traditional building from the outside & the bar/restaurant areas have a gorgeous rustic feel like a ski lodge. Big roaring fire, thoughtfully styled and...
A little bit difficult to find but well worth the effort,There was a great welcome with an english speaking manager,and nothing too much trouble .We made use of the lovely pool and the wi fi worked outside our room a bonus.We ate at the hotel in the evening and very nice food with avery attentive member of staff looking after us.We booked the basic room so not too large but comfortable bed,The continental breakfast was ok but I'm a Bacon and eggs man really but still found enough to eat ok.Not...
A little bit difficult to find but well worth the effort,There was a great welcome with an english speaking manager,and nothing too much trouble .We made use of the lovely pool and the wi fi worked outside our room a bonus.We ate at the hotel in the evening and very nice food with avery attentive member of staff looking after us.We booked the basic room so not too large but comfortable bed,The continental breakfast was ok but I'm a Bacon and eggs man really but still found enough to eat ok.Not...