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"Was not able to make my stay due to snow storm over Donner. Was not able to get a refund."

"It was convenient for me & my dog-room clean, staff helpful"

"Check in and played machines till 415am, couldnt remember room number, and staff was on break, and the gentleman who was covering the front desk had no way too tell me what room i was in until staff got back at 5am. I had proper i.d., but i had no phone on me to ask my husband , who was sleeping. "

"The restaurant was closed the day we were there. The bathroom in our room was very old and worn-looking "

"Clean room later recently, remodeled, upgraded new beds and furniture."