Search Hotels by Best Western in Northern Illinois from ₹5,810

"Customer service wasn’t too friendly this time around"

"Building is in poor shape in spots. Bathroom floor was dirty. I felt uncomfortable with the overall condition "

"Nice location if wanting to visit downtown Galena. Hotel has a shuttle that will take you there. Restaurant attached to the hotel had good food and drinks. Nightly entertainment was also good. Would stay there again when visiting the area."

"The pool was closed. "

"Facilities adequate, staff friendly. Bed not comfortable. "

"The room definitely needs some upgrades. The bathroom walls need replaced. The beds were comfortable and main part of the room decent, but the bathroom needs work. "

"Spacious rooms Cave themed room was very imaginative The stars above the bed and Spa were a nice touch Shower was enormous and had a lot of options Sauna was clean and comfortable "

"Convenient to downtown Galena. Pet friendly which is important for us. Clean and comfortable. The main disappointment was the breakfast. Should have been more options and a little better quality."

"Pool and hot tub were drained and out of order, elevators were not functional. "