Search Chalets in Northern Illinois

"Staff, property "

"Great stay and close to arena"

"Facility was average. Fire alarm went off twice in the night but was told it was a glitch. "

"Resort fees seem un-necessary."

"The hotel was so comfortable! I'll be back 😄"

"All was nearby but there was no service room"

"Yes"

"Was so nice short vacation every thing was great "

"It was weird... Came with my 28 year old and my 11 year old. The location is great as it was only a 1.5 hour drive. Checked in at 4pm. Checkin process was not bad, a little slow, but not bad. Facility looked clean and inviting. Entered our room, there was a moldy smell. Lights worked. Microwave OLD, refrigerator had a DEEP LARGE BURN MARK across the top, the TV remote was missing the back and was covered in tape, and CHALK WRITING on my balcony wall. In the bathroom, the robe hook on the back of the door was broken, the shower is LOUD and does not fully turn on, toilet was HARD to flush and LOUD, they REFUSE to give guests EXTRA bath towels, and there is NO HOUSEKEEPING and overheadthe staff saying they were OUT OF SHEETS. Regarding SAFETY... the door to our room was not properly installed.... meaning our door was on an angle causing a LARGE GAP between the door and the frame. Overall, the room was clean but VERY OUTDATED. The arcade was small but great for a small getaway. The Waterpark was also small, but just enough!!! Lazy river, splash zone, big water bucket, 2 slides. COOL! We did notice the windows in the Waterpark were broken and FULL OF FLYING BUGS that were coming into the park. I also noticed before 11am and after 7pm there are VERY FEW LIFEGUARDS and the waterpark is VERY BUSY. The water in the HOT TUB was MURKY and DEEP IN COLOR, is 16 and up, but everyone was in it. The restaurant was OLD and OUTDATED. Order incorrect. "