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"We love Eureka Springs and we were so excited to stay at the Basin Hotel. Every single staff member we interacted with were unbelievably kind and fun. We even had the surprise of having an upgraded room. Of course this is an old building, but the cleanliness was up to par. We loved grabbing a couple drinks at the bar and hanging out in the game room, it was a blast. Although we enjoyed doing our fair share of walking around town, having access to the shuttle service was such a huge benefit, that alone would make me book again. "

"Courteous staff. Very helpful!"

"Staff is excellent "

"Met expectations for price. "

"Yes"

"Excellent staff. "

"We enjoyed our stay very much."

"Everything was perfect clean facility and friendliest staff from front desk to housekeeping will be back next and won’t stay anywhere else oh and they were great with my service dog "

"Whitney at check-in was wonderful, professional and polite. Room was clean, comfortable and at a great price. "