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The front desk lady was polite and friendly. The parking lot isn't the easiest to navigate. I reserved a king but it wasnt available yet so she put us in a 2 queen room. Found 2 socks under our bed that was left behind by previous guest. Bed was comfortable.
Garnet
Stayed 1 night in May 2024
2/10 Terrible
Cuong
Travelled with family
9 May 2024
Very noisy at night with someone singing next door and people walking in bedroom above.
interact door was taped up at bottom.carpet is very old. building smells very old. dirty blankets.
tube area not cleaned. blood splattered on wall in back of bathroom door. I would never recommend this place to stay at.
Very friendly staff, made me feel welcomed when I came to check in, room was clean, and they offered me new towels and to take the trash out even tho I had an extra night to stay
This motel needs to be refurbished with both the exterior and interior appearances. I would not recommend this motel to anyone because it is below quality standards!!!
John
Stayed 1 night in Apr 2024
Response from mon on 13 Apr 2024
Currently Motel is going on Renovation sorry for the inconveinence
While the room is secure, the location was both good and not so good. Close to the highway, it was fairly easy to get to, but the neighborhood was also older, and the city would be smart to spend some funds to revitalize the area.
I checked into this hotel and within an hour, I checked back out. I was not reimbursed any money even though I never stayed overnight. This hotel was very smelly, dingy and couldn't stay any longer than the hour I was there. I ended up finding another hotel to stay in overnight. I also had to wait app. 10 minutes for someone to help me after I ran the bell for service. I would not recommend this hotel!
Jane
Stayed 1 night in Feb 2024
Response from mona on 25 Mar 2024
We sincerly apologize for that situation.It wont happen again.
This was ranked 7.0 by hotels.com. It was a dump. Huge hole in the ceiling above the shower. Holes in the walls. Outlet in bathroom didnt work. Not enough parking. TV was a pain. Would never stay again.
BJ
Stayed 2 nights in Feb 2024
Response from mon on 25 Mar 2024
Actually On that time hotel is under renovation and on that day motel is full busy.That may be the reason of parking lot is full.But we sincerly apologize for that situation it wont happen again.
It would have better if I hadn’t left my headset behind in the room and when I called the front desk they denied having it so I lost a 300 ph headset thst the cleaning staff must have taken but I guess it was my fault for leaving it behind
Very old and dated, very dirty, smells bad. Poor lighting in the parking lot and doorways. The free breakfast was a waffle maker, coffee, juice, processed muffins. The chair in the room was in such poor condition that we put a towel on it before sitting down.
Verified traveller
Stayed 1 night in Oct 2023
Response from Mona on 7 Nov 2023
Hello Guest, We appreciate your business and took time to write a review on us. Please see us again on your next visit of N Sioux City SD or surrounding area.
Dear Guest Oscar, We appreciate your business and time to write a review on us. See us again on your future trip to town or surrounding area.
10/10 Excellent
paul
14 Oct 2023
paul
Stayed 1 night in Oct 2023
Response from Mona on 7 Nov 2023
Hello Paul, We appreciate your business and took time to write a review on us. Please see us again on your next visit of N Sioux City SD or surrounding area.
2/10 Terrible
Alicia
Travelled with partner
13 Oct 2023
Disliked: Cleanliness, staff & service
Bedbugs! We were laying in bed about to fall asleep when my husband saw a bug on his pillow, it was a bed bug. I took the bug in a cup to the front desk and showed the front desk employee the bed bug and she just kept saying that the pest control came 2 days ago. I told her we were not staying and she would not give me a refund. I attempted to get a refund through orbitz and they would not refund either, since the property would not approve the refund. We spent 2 hours in the hotel before leaving. Not to mention the drunk man passed out in the lobby when we left.
Alicia
Stayed 1 night in Oct 2023
Response from Mona on 7 Nov 2023
Hello, Thank you very much for your business and wrote about difficulty of Bed-Bug issue. If you want to see the receipt of pest control monthly service we are more than happy to provide. Upon check out we went in the room checked everything out but we haven't find anything related bedbug at all. The same room we rented in past and rented to the other gust after your stay as well. We haven't heard any complaint from any body yet. Again, If you think it was inconvenience, We heartily saying sorry for that. See us again on your next visit of town.
10/10 Excellent
Ian
Travelled with family
12 Oct 2023
Liked: Cleanliness, staff & service
Great value. We did enjoy our one night stay and would come back again.
Ian
Stayed 1 night in Oct 2023
Response from Mona on 7 Nov 2023
Hello Ian, Thank you very much for your business and nice to know that your stay was nice an pleasant. Please see us again.
Hello Thomas, Thank you very much for your business and sorry about any inconvenience you had during your stay. It might be good if you have let us know what was wrong when you rated us 2 out of 5 to take action on correction of inconvenience. . Please see us again.
8/10 Good
Debi
7 Oct 2023
Debi
Stayed 1 night in Oct 2023
Response from Mona on 7 Nov 2023
Hello Debi, We appreciate your business and took time to write a review on us. Please see us again on your next visit of N Sioux City SD or surrounding area.
Hello Thomas, Thank you very much for your business and nice to know that your stay was nice an pleasant. Please see us again.
10/10 Excellent
Paul
1 Oct 2023
Paul
Stayed 1 night in Sep 2023
Response from Mona on 7 Nov 2023
Hello, Thanks a lot for letting us and other future customers know about your experience at Super8 N Sioux City SD. Please see again on your next visit to town or surrounding area.
8/10 Good
Lorrianne
Travelled with partner
27 Sept 2023
Liked: Cleanliness, staff & service
The parking lot is rough and needs some work. The front desk lady was great as usual.
Lorrianne
Stayed 1 night in Sep 2023
Response from Mona on 7 Nov 2023
Hello Lorraine, Thank you very much for your business and nice to know that your stay was nice an pleasant. Please see us again. We may be check on adding more lights or change the orange light to White LED lights.
2/10 Terrible
Gail
21 Sept 2023
Disliked: Property conditions & facilities
seemed too shady to stay, we never checked in. plus nobody was at the front desk upon arrival
Gail
Stayed 1 night in Sep 2023
Response from Mona on 7 Nov 2023
Hello Gail, Sorry about inconvenience on there was no body at the desk. There is phone at the desk to call front desk person. Front desk person may be went to check rooms or help some other guest in the room if they are having any difficulty. There are so many reason why desk person was not at lobby. Again, Sorry about the inconvenience of no front desk person was present at he desk on your arrival.
2/10 Terrible
Bryan & Jennifer
19 Sept 2023
Bryan & Jennifer
Stayed 1 night in Sep 2023
Response from Mona on 7 Nov 2023
Hello Bryan and Jenifer, Thank you very much for your business and sorry about inconvenience. We don't know what kind of inconvenience you had during your stay which made you to rate us 1 out of 5. Again, Thanks for your business and Please see us again.
8/10 Good
marq
17 Sept 2023
marq
Stayed 1 night in Sep 2023
Response from Mona on 7 Nov 2023
Hello Marq, Thank you very much for your business and nice to know that your stay was nice an pleasant. Please see us again.