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Reviews of Alaska log cabins on the pond B & B

2.5 out of 5
Alaska log cabins on the pond B & B
1673 volleyball court, North Pole, AK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 269 reviews" "
Rating 8 - Good. 56 out of 269 reviews" "
Rating 6 - Okay. 14 out of 269 reviews" "
Rating 4 - Poor. 6 out of 269 reviews" "
Rating 2 - Terrible. 6 out of 269 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Markus

Disliked: Property conditions & facilities
The cabin was quite and the ok. I was disappointed by the breakfast option. Just a frozen breakfast sandwich in the freezer and a microwave. No regular creamer for the coffee, just one flavored one.
Stayed 3 nights in Sep 2023
Response from Jim and Syd on 13 Sept 2023
Sorry you didn’t like breakfast. There are a couple of breakfast restaurants in the area. I could of recommended a couple. We put the most popular creamer in the rooms. I’m glad you enjoyed the peacefulness while you were here.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alaska's way
Staying here was a great experience! Beautiful scenery in front of cabin! Cabin was awesome. People are amazing!
Stayed 2 nights in Sep 2023
Response from Jim and Syd on 3 Sept 2023
Thank you for the great review. Really enjoyed our conversation. Hope you have a good trip home. Take care and know you are welcome back.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabins had a comfy feel and was nice to open the windows and hear the rain at night.
Stayed 1 night in Aug 2023
Response from Jim and Syd on 2 Sept 2023
Thank you for the great review. I love listening to the rain hit the metal roof. I’m glad you enjoyed the rain. Not many do. You are welcome back anytime.

10/10 Excellent

WAYNE, TROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few detractors from the cabins, but they were overwhelmed by the positives by far. You should note that the cabins' bathrooms are detached, but they are clean with good hot running water. The few trout in the lake are catch and release only, but there is an unlimited amount in Birch Lake, just 45 minutes down the road. Jim is more than willing to give you all the pointers or advice to bring them home. Also, the Wifi was down when I was there. However, that was because of a storm. Despite these setbacks, the cabins were an incredibly good place to stay. I saw beavers and sand bill cranes while staying there, the nature around was incredible, and Jim did everything possible to make my stay as good as it could be. When he learned I was interested in gold panning, he personally took me to two spots within 15 minutes of Fairbanks where I could pan for all the gold I wanted, and he gave me pointers on methods and techniques. You won't get that service at the local hotels.
Response from Jim and Syd on 2 Sept 2023
It was great having you. You were interested in so many things. I like to see that. You are welcome back anytime.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jim and Syd on 2 Sept 2023
John, thank you for choosing us to try out the cabins. You must of had a nice time. You are welcome back anytime.

10/10 Excellent

Jane, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin is big, parking is easy. Room is clean.
Stayed 1 night in Aug 2023
Response from Jim and Syd on 19 Aug 2023
Oh thank you Jane. Glad you made it in and had a nice time. Your welcome back anytime.

6/10 Okay

Keith

Stayed 2 nights in Aug 2023
Response from Jim and Syd on 17 Aug 2023
Thank you.

8/10 Good

David

Stayed 1 night in Jul 2023
Response from Jim and Syd on 13 Aug 2023
Thank you David. I’m glad you enjoyed your stay. You are welcome back anytime.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Jim and Syd on 9 Aug 2023
Thank you for the review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here, everything was clean, and cleaning products provided for guests to help clean up after themselves in the shared bathroom, and those where awesome, never had to wait even with full cabin, clean and had everything youd need. The cabin is beautiful and pretty private and quiet for being right next to another one. Id give my stay a 10 out of 19 would recommend
Stayed 1 night in Aug 2023
Response from Jim and Syd on 6 Aug 2023
Megan, we’re glad you enjoyed your stay. You are welcome back anytime. And thank you for letting me know that you were hear and when you left. Enjoy the rest of your trip.

4/10 Poor

harry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not a happy camper
I was very disappointed when I arrived at the cabin, and I called Syd to tell him so. There is no running water in those cabins and he does not disclose that on his ad . Do you have to go down between cabins two and three to the shared two showers and bathrooms . There’s not even a way to get Water to the cabin other than a water pitcher in the refrigerator. I was disappointing because the ad, in my opinion, is misleading, and gives a false pretense of what the property is.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 1 Aug 2023
Harry, you rented a dry cabin with access to a shared shower house. That means no water in the cabins. That’s why we provided a pitcher of water for your coffee. If you had read that before you booked, I think you would of been happier. We’re trying to give the Alaskan experience, and I know it’s not for everyone. I’m sorry you did not enjoy the experience.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jim and Syd on 30 Jul 2023
Daniel thank you for a great review. You are welcome to come back anytime.

8/10 Good

Michelle

Stayed 1 night in Jul 2023
Response from Jim and Syd on 19 Aug 2023
Michelle you for the review. Glad you had a nice time. You are welcome back.

8/10 Good

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jim and Syd on 26 Jul 2023
Thanks for your review. I always enjoy returning guests. You are welcome back anytime.

10/10 Excellent

Jo Ann

Stayed 1 night in Jun 2023
Response from Jim and Syd on 26 Jul 2023
Thank you for the great review. I’m glad you enjoyed yourself. You are welcome back anytime.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The cabins are very nice, great for a getaway. The only negative is there is no running water in the cabin (they do provide a pitcher with water) and the shared bathroom. But those are very small things, I had no issues going to the public bathroom. Overall these cabins are perfect for a weekend getaway, 5 out of 5 stars.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 24 Jul 2023
We’re glad you enjoyed your stay. You are welcome back again. Thank you for the great review.

6/10 Okay

Raymond

Stayed 1 night in Jul 2023
Response from Jim and Syd on 9 Aug 2023
Thank you for the review

10/10 Excellent

Gagandeep

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay close to Fairbanks. The cabins sit on lake with few beavers to spot. Easily accessible from highway. Host was great in communication and checking on us. We stayed at the Chicken Creek cabin.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 22 Jul 2023
We enjoyed having you. We’re glad you had a great stay. You are welcome back anytime.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 16 Jul 2023
Thank you for the great review.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The owners are very friendly. They answered questions I had about the area.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 13 Jul 2023
We’re glad you enjoyed your stay. Thank you and you are welcome back anytime.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small comfortable cabin with porch overlooking a little pond (we saw a beaver). Enjoyed take-out on the porch from nearby Spicy Thai (delicious). Bathhouse had two individual rooms with shower that were clean and nice. These rooms had locks and “occupied” signs. Never had to wait although all 4-5 cabins were occupied.
Stayed 1 night in Jul 2023
Response from Jim and Syd on 10 Jul 2023
Susan, thank you for your nice review. I’m glad you enjoyed your stay. Glad to hear you saw the beaver. We thought he was gone or got hurt or something. You’re welcome back any time.

8/10 Good

Gary, Whippany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jim and Syd on 13 Jul 2023
Thank you for staying with us. Hope you enjoyed your stay.

8/10 Good

mark, san antonio

Stayed 4 nights in Jun 2023
Response from Jim and Syd on 26 Jul 2023
Thank you for the review. I’m sorry your first night was stressful, but glad you had a chance to enjoy the rest of the week. I make everyone text me when they check in so that it won’t happen again.

8/10 Good

Julie

Stayed 1 night in Jun 2023
Response from Jim and Syd on 27 Jun 2023
Julie, thank you for staying with us. You are welcome back anytime.

10/10 Excellent

Marlys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice cabin for the money we spent. We'd go back. If I could change anything, it would be to have a bathroom attached to the cabin.
Stayed 4 nights in Jun 2023
Response from Syd and Jim on 27 Jun 2023
We want people to have a bush experience without being in the bush, nor using an out house. It’s not for everyone that’s for sure. One day we’ll figure out how we can do it with no utility hookups. Thank you for your suggestions.

10/10 Excellent

Richard

Stayed 1 night in Jun 2023
Response from Jim and Syd on 16 Jul 2023
Thank you for a great review. I’m glad you enjoyed yourself.

2/10 Terrible

Franklin

Stayed 1 night in Jun 2023
Response from Jim and Syd on 13 Jun 2023
Franklin, I’m sorry that you booked the wrong cabin. I tried to rectify the situation by calling the other guest that had the other twin cabin. She was on the flight and couldn’t respond. Well, when she got here, she had her nephew, so she couldn’t switch the queen cabins for her twin cabin. I’m I could not help you and that you did not enjoy your stay.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice thinking about coming back to do some ice fishing
Stayed 2 nights in May 2023
Response from Jim and Syd on 1 Jun 2023
We’d love to have you back. We’ll see you then!

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very rustic, but a nice facility. Very convenient to both Fairbanks and North Pole Alaska.
Stayed 2 nights in May 2023
Response from Jim and Syd on 20 May 2023
Thank you for staying with us. You are welcome back anytime.

10/10 Excellent

Jack

Stayed 2 nights in Mar 2023
Response from Jim and Syd on 23 Mar 2023
Jack, we’re glad you enjoyed your stay. You are welcome back anytime.

10/10 Excellent

Neil Howard

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
This was our second time staying here and are excited for our next stay here in 2024. If you are good with dry cabin living, this place is great!!! Thanks again and see y'all next year!!!
Response from Jim and Syd on 9 Jan 2023
Hope you have a good trip home tonight. And we will see you again next year!

10/10 Excellent

Pamela jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was great. A very pleasant experience. Beautiful place.
Response from Jim and Syd on 18 Dec 2022
Thank you for the great review. We enjoyed your stay. Thank you for being so pleasant when the power went out. Sorry that happed on your dime. You are welcome back anytime.

8/10 Good

Joon

Stayed 2 nights in Dec 2022
Response from Jim and Syd on 13 Dec 2022
Thank you for staying with us. Sorry the weather did not allow you to see the Northern Lights. You are welcome back any time.

10/10 Excellent

okafuji

Stayed 2 nights in Nov 2022
Response from Jim and Syd on 27 Nov 2022
Thank you for the great review. You are welcome back anytime. We’re glad you had a nice stay.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jim and Syd on 27 Nov 2022
We appreciate the great review. Glad you enjoyed yourselves. You are welcome back anytime.

8/10 Good

Josephine Dorego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jim was very friendly and went out of his way yo meet us and show us around the property. He went out of his way to help us above and beyond with an issue that we had with our rented car.
Stayed 3 nights in Oct 2022
Response from Jim and Syd on 13 Oct 2022
Thank you for staying with us. We’re glad you had a nice time. Hope your tire didn’t give you anymore trouble.

10/10 Excellent

james, Fort Worth

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice out of the way (but not hard to get to) place to stay. Very quiet, clean and comfortable. Exactly as advertised. Would go back in a heartbeat.
Stayed 1 night in Sep 2022
Response from Jim and Syd on 19 Sept 2022
Thank you for the great review! I’m glad you felt comfortable on your trip to the cabins. You are welcome back anytime.

10/10 Excellent

Riley

Stayed 1 night in Sep 2022
Response from Jim and Syd on 14 Sept 2022
Thank you for the great review. You are welcome back anytime.

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jim and Syd on 9 Sept 2022
Thank you for the great review. I’m glad you enjoyed yourself. You’re welcome back anytime.

10/10 Excellent

JAY, Tamarac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cabin Bar and Great place & was as expected. Great staff, scenery and very comfortable… We look forward to returning next year!
Stayed 1 night in Sep 2022
Response from Jim and Syd on 5 Sept 2022
Thank you for staying with us. Hope to see you this winter. Thank you for the great review.

6/10 Okay

Kristina

Stayed 2 nights in Sep 2022
Response from Jim and Syd on 5 Sept 2022
Thank you for staying with us. Hope you enjoyed the rest of your vacation.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming cabins!!!!
Stayed 2 nights in Sep 2022
Response from Jim and Syd on 4 Sept 2022
We’re glad you enjoyed yourself. Thank you for the great review. You’re welcome back anytime.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great people in charge. Highly recommend. Want to come back just to talk with Jim and Syd again.
Stayed 1 night in Aug 2022
Response from Jim and Syd on 2 Sept 2022
Glad you enjoyed yourselves. We had fun with you as well. Thanks for teaching Jim new tricks : ) And that’s hard to do with an old dog : ). We’ll always remember you.

8/10 Good

Andre

Stayed 1 night in Aug 2022
Response from Jim and Syd on 2 Sept 2022
Andre, thank you for the review hope you enjoy the rest of your trip. Come back to see us again sometime.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Jim and Syd on 2 Sept 2022
Ken thank you for the great review. You’re welcome back anytime.

4/10 Poor

Joseph

Travelled with group
Liked: Staff & service
Disliked: Room comfort
I was expecting more...
The owner was great at talking us through check-in when we arrived and introducing us to the cabin. I was bummed to find out they don't do aurora wake-up calls. Breakfast was lackluster- a frozen breakfast sandwich for us in our freezer each. The wiring on the inside and outside of the cabin looked very suspect/ maybe not up to code. Fire extinguisher and carbon monoxide were present. Blinds looked old and dusty. The cabin felt very small. One of the 2 bathrooms had a weird musty smell. Water and water temp worked well. The beds were too small lenghtwise for my dad 6foot 4. Beds were ok.
Stayed 1 night in Aug 2022
Response from Jim on 27 Aug 2022
I no longer offering wake up calls or knock on door especially when you were here it rained all night so no aurora available. I agree the wiring on the outside of the cabin could be buried closer to the cabin. As far as the breakfast is concerned we no longer offering breakfast made at the house because my manager has no immunity. So we no longer do breakfast . As far as one bathroom with a musk smell , I got a new housekeeper yesterday and I got rid of the one who wasn’t doing a good job. And I just did a inspection of cabins and shower house. As far as the mattress length those are twin memory foam mattress standard size.

8/10 Good

Jon

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Liked the location and ptoprrty
Stayed 1 night in Aug 2022
Response from Jim and Syd on 27 Aug 2022
Glad you enjoyed your stay. You are welcome back anytime. Thank you for taking the time to give us a review.

4/10 Poor

Jimmy

Liked: Cleanliness, staff & service
Bathroom not in the cabin. No water in the cabin. Exposed fiberglass insulation, exposed wiring and plywood floor. If you want a rugged cabin it you will like it.
Stayed 1 night in Aug 2022
Response from Jim and Syd on 26 Aug 2022
I’m sorry you didn’t realize that you would be staying in a dry cabin. That means no plumbing. We do have pitchers of water in the refrigerator. The exposed insulation is called chinking. That lays down in between the logs so the wind and cold can’t come in. All wires have to be exposed because you can’t get in between solid log walls. Most cabins have plywood floors. I am sorry that this was all a surprise to you. Cabins are not for everyone. I do hope you found some beauty while you were here.

8/10 Good

Anne

Stayed 1 night in Aug 2022
Response from Jim and Syd on 26 Aug 2022
Anne, thank you for staying with us. Hope you had a good night. Thank you for taking the time to give us a review. You’re welcome back anytime.