North Haven Trip

Six of us stayed here for the weekend and booked 3 rooms. The positives: - Great location! - Rooms are very spacious - The building has Black Seed Bagels and a Fresh Juice place as well a coffee shop - The lobby has a coffee bar and a drinks bar - The daytime reception staff and bell staff are very friendly - One of the rooms had a slight view of the empire state building Areas of improvement: - The hotel is very dimly lit. The lobby as well as the rooms are very dim. It is hard to get ready in such a poorly lit room - The night staff manager wasn't very friendly and borderline rude - There is no coffee machine in the room BUT coffee bar in the lobby makes up for it - One of the rooms had an issue with the drain of their shower and the another one had an issue with their toilet running all night - The queen beds are small for 2 people We stayed for just the weekend. I wouldn't for a longer stay, The dim lighting isn't very enticing for a repeat stay.

Great little property.

The entrance to this hotel is lovely, the restaurant has a great ambience and open-air feel, and the service was top-notch. Perfect location for shopping and walking in SoHo

The room was impeccably clean. The staff was very nice and helpful. The lighting in the room was poor and the bed was not very comfortable. It is a very small space and there was construction (loud) going on each day. Parking was blocks away and I was overcharged.

Exceptional staff. Many smiles and solutions. Great location, convenient to dining and theaters. Very walkable.