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"Excellent customer service from all staff throughout my stay "

"Staff is top notch and very friendly. "

"The staff was amazing! The receptionists, cleaning crew, restaurant workers, etc., were all kind and helpful. Also, the location, right near the ocean, was awesome. If you enjoy being right next to the ocean, this is the place. Lastly, for being all-inclusive, I thought the food was pretty decent, not great, but decent. On the other hand, my room was definitely dated. The shower barely had any water pressure, and the mattress was very uncomfortable when sleeping on my back or side. My preferred positions. For reference, I am 6’1 and 180 lbs. Lastly, visitors are not allowed to see you at this hotel. Knowing the area a little, I believe that this a good rule. However, keep that in mind if you wish to see family or friends in the area. "

"Love the staff "

"I was fooled by the 9.2 review and chose this place, even though it is very old and dirty, and we spent about two nights in the heat with two kids due to a broken cooling system. The internet was very weak and limited, and it would frequently disconnect, causing me to miss my online meetings. More than 90% of the meals were the same every day during our week-long stay. There were no special activities except for one pool table for the entire resort. More than 90% of the staff were very kind, nice, respectful and welcoming. Our suite was changed three times, the first because of water coming from the ceiling, the second because of the cooling system and broken beds, etc. For those who are sensitive to cleanliness and very old building, who follow a variety of foods, and who don't want to get bored after a few days, I don't recommend it at all."

"Great location by the beach, good food and drinks"