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Reviews of ProfilHotels President

3 out of 5
ProfilHotels President
Vattengränden, 11, Norrköping, Ostergotland County

Reviews

8.8

Excellent

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 435 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 18 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to the train. It rained the whole time we visited but with umbrellas available, leaving the hotel for eating out and shopping was not a problem. Proximity to restaurants shops, gardens and transport was excellent.
Stayed 2 nights in Aug 2023
Response from ProfilHotels President on 14 Aug 2023
Hello Louise!Thank you for your fantastic review, it makes us really happy!Hope to see you soon again when you are visiting Norrköping.Best regardsAndréas and the entire team at ProfilHotels President

8/10 Good

Steven Paul

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from ProfilHotels President on 17 Aug 2022
Dear Steven Paul, Thank you for this nice review. Hope to see you here again soon. Welcome back! Malin, General Manager, ProfilHotels President

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Hotel President on 7 Mar 2020
Hej Erik, Tack för att du har lämnat ett omdöme efter din vistelse hos oss. Och tack för det fina betyget. Välkommen tillbaka. Malin, General Manager, Hotel President

6/10 Okay

Karina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel. Maybe 2
Well, the room was everything but not clean. The balcony window had greasy hand stains on it, the water boiler was full of dust, and in the bathroom you have missing tiles... really? 4 star hotel? Everything is overused, the double bed it’s actually 2 beds with a whole in the middle and the light in the room it’s enough just to see your way to the bed and not hit yourself.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019
Response from Hotel President on 21 Nov 2019
Hej, Varmt tack för att du lämnat ett omdöme om oss. Välkommen åter. Malin, General Manager, Hotel President

8/10 Good

Petrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in the center of the Town.
Friendly hotel in the center of the Town.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Perfect location, great breakfast and very helpful staff
Stayed 6 nights in Aug 2019
Response from Hotel President on 3 Sept 2019
Thank you so much for this fantastic review. Guest service is very important to us, we are happy that it left a good impression. We are pleased that you slept well and woke up to a well-cooked breakfast. We wish you a warm welcome back. Malin, General Manager, Hotel President

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Beds!
Tell them if stairs are difficult for you. Some rooms are up a small flight of stairs.
Stayed 1 night in Aug 2019
Response from Hotel President on 7 Aug 2019
Dear David, We thank you so much for your review and your comments. We are very happy that you gave us a great review and that you had a great time with us! I'll make sure to share your lovely words with our wonderful staff. And thank you for your feedback. I would like to wish you a warm welcome back to us. Malin, General Manager, Hotel President

6/10 Okay

Victor

Liked: Cleanliness
Disliked: Room comfort
The shower had a couple of minor broken adjustment knobs and the breakfast lacked any vegan options. All in all no major issues but for the price I payed I would have expected more.
Stayed 1 night in Aug 2019

4/10 Poor

Johannes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning and standard lower than expected
Honestly, the cleaning is so sloppy and insufficient. They don't make your bed or wipe the bathroom floor. They don't provide you with extra towels even if you've booked a room for 2 people. And when you mention it to the receptionist, they don't seem to care. Will be choosing another hotel next time I'm in Norrkoping.
Stayed 2 nights in Jul 2019
Response from Hotel President on 7 Aug 2019
Dear Johannes, Thanks you for staying with us and sharing valuable feedback. I am genuinely sorry to hear about your inconvenience, and apologize. This is not the level of service we would like to provide and I’m sorry that we fell short of your expectations. I regret to hear that the cleaning has not been top notch during your stay with us. I will of course bring your comments forward to the right department. We will take your feedback as we move forward in improving our product. We hope that you will grant us another opportunity to prove ourselves. Welcome back! Malin, General Manager, Hotel President

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent. Great Location. All staff very helpful. Breakfast was amazing.
Stayed 1 night in Jun 2019
Response from Karin, Hotel President on 9 Jul 2019
Dear John, Thank you so much for you lovely words. We are happy that your stay with us was great, and that our staff both in the reception and the breakfast took good care of you. A big thank you for taking the time to share this with us. Have a nice summer.

8/10 Good

Verified traveller

Liked: Staff & service
Great location, but a tired room
We had a good stay at Hotel President. It was very conveniently located for our weekend of activities. Our family room had adequate space and the price was competitive. However, the standard was poorer than expected. The room was very tired; worn out, in need of a freshen up. Eg toilet seat lid not attached, bathroom door handle wonky, and other general wear and tear.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from Malin Amér, General Manager on 27 Feb 2019
Tack för ditt fina omdöme. Varmt välkommen tillbaka! Malin, General Manager, Hotel President

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Malin Amér, General Manager on 12 Dec 2018
Hej, Tack för er fina recension. Varmt välkomna tillbaka. Malin, General Manager, Hotel President

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly and helpful staff. Nice room, a bit small but still big enough for one. Good breakfast. Easy to find parking nearby as long as you keep track of when you can't park there due to streets being cleaned. I will stay here again.
Stayed 2 nights in Oct 2018
Response from Malin Amér, General Manager on 19 Oct 2018
Dear Mats, We are thrilled to hear about your stay, thank you for sharing it with us. We are happy that your stay with us was great, and that our staff took good care of you. A big thank you for taking the time to share this with us. We wish you a warm welcome back. Malin, General Manager, Hotel President

8/10 Good

Jennifer, Los Angeles, CA, USA

Liked: Cleanliness, property conditions & facilities
Most was very clean, except some worn out fabric chairs.. Unique attracting shower. Complimentary water in the room and complimentary breakfast.
Stayed 1 night in Oct 2018
Response from Gustav on 17 Oct 2018
Hello Jennifer We are thrilled to hear about your stay, thank you for sharing it with us.We always use our guests feedback to improve moving forward, we appreciate that you took the time to write. We would really like to welcome you back in the future. Best regards/ Hotel President

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very good excelant rooms
Stayed 1 night in Sep 2018
Response from Ligula on 20 Sept 2018
Hej Jill, Thanks for sharing this valuable feedback with us. We hope that we will be able to welcome you back again soon. Sarah, Hotel President

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Malin Amér, General Manager on 31 Jul 2018
Dear Nathan, Thank you for your lovely review. We would like to take the opportunity to welcome you back. Malin, General Manager, Hotel President

6/10 Okay

Verified traveller

Liked: Cleanliness
basic breakfast, very simple lobby bar, card reader did not work on second card, nothing bad with hotel, very basic simply.
Stayed 1 night in Jul 2018

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a short stay
Excellent variety at breakfast. Very centrally located hotel within walking distance from the train/bus station. The hotel staff were cordial, friendly, and helpful. On the whole, I’d highly recommend this hotel for a short stay.
Stayed 2 nights in Jun 2018
Response from Malin Amér, General Manager on 25 Jun 2018
Thank you for taking the time to tell us about your lovely stay. We are happy that your stay with us was great, and that our staff took good care of you. We wish you a warm welcome back. Malin, General Manager, Hotel President

8/10 Good

yoram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for business
they took care of your needs such as parking, coffee and hot tea at your arrival when it was freesing out
Stayed 2 nights in Feb 2018
Response from Ligula on 8 Mar 2018
Dear Yoram, We are happy that your stay with us was great, and that our staff took good care of you. A big thank you for taking the time to share this with us. We would like to take the opportunity to welcome you back. Sarah Koerffer Seward, Guest Services

10/10 Excellent

Yaara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet and Cozy Hotel
We loved this hotel. It's not a luxury hotel, feels more boutique-ish, but has good atnosphere and really everything you need. The rooms are fairly large compare to other hotels in Sweden, the breakfast is really nice and there's a gym The hotel is stylish and has cool paintings on the walls. Overall, we enjoyed the vibes and the atmosphere and would come back here again.
Response from Malin Amér, General Manager on 19 Mar 2018
We are so happy that your stay with us was great, and that you took the time to write about it. We are very proud of our hotel and thrilled to hear that you feel the same way. Welcome back soon!

10/10 Excellent

Nick, Hampshire, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable bed I have ever slept in :)
Pleasant and helpful staff great breakfast and a very comfy bed. 51 words yet?
Stayed 1 night in Feb 2018
Response from Malin Amér, General Manager on 15 Feb 2018
It is a pleasure to read your review, thank you for writing. We are very proud of our great staff at the hotel. Thank you for mentioning them, I will make sure that they get to read your comment. We hope that you will choose our hotel for your next visit. Welcome back soon

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Malin Amér, General Manager on 15 Feb 2018
Hej Johannes, Tack för din recension. Välkommen tillbaka!

10/10 Excellent

Tomas, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Norrköping, Sweden
I stayed three nights at hotel president in Norrköping. This hotel is conveniently located close to the train station and to Drottninggatan, one of the major "shopping streets" in this city. The staff is friendly and very helpfull. The room I stayed in was clean and comfortable. The bathroom had a good well functioning shower.The only real design flaw in that area was a shelf placed so I got in the way when I washed my face in the basin. The room had a closet for hanging clothes, but no dresser. There was a desk with a desk lamp, and outlets (european style) as well as USB outlets for charging cellphone. The beds in my room were twin size (common in Sweden) and quite comfortable, although the mattress topper were a bit thin. My room also had a round tea table (glass) and a couple of stuffed chairs. The temperature in my room was perfect for my taste (not too hot) and this was achieved without a noisy air conditioner. Breakfast was included in the fee and the breakfast buffet was awesome! Both hot and cold breakfast was offered. Typical Swedish dishes (such as herring and "Kalles kaviar") was offered together with good stuff like bacon, beans and scrambled eggs.It was great! All in all I enjoyed my stay at this hotel. I can easily recommend it and I will stay there again next time I visit Norrköping.
Stayed 3 nights in Jan 2018
Response from Malin Amér, General Manager on 15 Feb 2018
It is a pleasure to read your review, thank you for writing. We really appreciate your review and are happy that you had an enjoyable stay with us. I will make sure to share your lovely words with my colleagues. We wish you a warm welcome back next time in Norrköping.

8/10 Good

Sergej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Ligula on 1 Feb 2018
Hej Sergej, Vi är tacksamma att du valt att dela med dig av din vistelse, tack! Ni är varmt välkomna tillbaka till oss. Sarah Koerffer Seward, Guest Services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
t. I do recommend it if you want to stay close to the central station and n you have to travel from Malmo
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, very comfortable and convenient.
Extremely comfortable bed, good breakfast, very clean and convenient location.
Stayed 2 nights in Sep 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good hotel in a great location
Good, solid hotel. good location between train station and center of town. Service was friendly. Breakfast was very good. Room was clean and comfortable.
Stayed 2 nights in Jun 2017

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

4/10 Poor

Atanu

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kommer tillbaka
Bra, centralt och prisvärt hotell, nära tågstationen. Bra varma veganalternativ till frukost.
Stayed 2 nights in Feb 2024

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Feb 2024

10/10 Excellent

Anders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Bengt

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from ProfilHotels President on 9 Feb 2024
Hej Bengt!Tack snälla för att ni valt att bo hos oss och för att ni delar med er av er fina recension. Det betyder mycket för oss och det ser ut som att ni haft det bra!Tusen tack för denna gång och varmt välkomna åter!Med varma hälsningarAndréas, och hela det magiska teamet på ProfilHotels President

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 9 Feb 2024
Hej Gabriella!Det blev verkligen full pott!Vi bugar och bockar för en fantastisk recension och för att ni valt att bo hos oss på vårt fina hotell.Hoppas att vi snart får se er som gäster hos oss igen!Med varma hälsningarVännerna på ProfilHotels President

10/10 Excellent

Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Hotellet ligger bra till, nära centrum och stationen. Många parkeringsmöjligheter i närheten. Frukosten mycket bra. Källsortering i rummet saknas. /Åke och Ulla
Stayed 1 night in Feb 2024

8/10 Good

Bengt

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

TRAJCHE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stark rekommenderat.
Ren och fin, inga konstigheter. Trevlig bemötande och service.
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 5 Feb 2024
Hello!Thank you for such a nice review and for staying with us at our nice hotel.Hospitality is our passion and we are glad that you enjoyed you stay with us.Hope to see you soon again : )Best regardsAndréas and the entire team at ProfilHotels President

10/10 Excellent

Diana Inez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 1 Feb 2024
Hello Diana!You have now idea how happy we get when we read your fantastic review!Thank you for staying with us and we really hope to see you soon again.Best regardsAndréas, general manager, ProfilHotels President

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 1 Feb 2024
Hello!It seams that you had a really great visit at our nice hotel.We are so happy that you share your experience and look forward to see you again.Best regardsThe friends at ProfilHotels President

8/10 Good

Roger

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 22 Jan 2024
Hej Roger!Tack för att ni valt att bo hos oss och att ni delar med er av er fina recension.Det ser ut som att ni haft enb bra vistelse hos oss vilket vi är glada för.Tack för denna gång och varmt välkomna åter.Med varma hälsningarAndréas och hela teamet på ProfilHotels President

8/10 Good

Margaretha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denna gång var det ett fint rum med allt man behöver, frukosten utmärkt och trevlig personal
Stayed 2 nights in Jan 2024
Response from ProfilHotels President on 22 Jan 2024
Hej Margaretha!Vad roligt att ni uppskattar rummet.Visst har vi en härligt frukost och en enastående personal?(jag kan vara lite partisk)Hoppas att vi får se er som gäster hos oss snart igen.Med varma hälsningarAndreas, general manager ProfilHotels President

6/10 Okay

Johan

Business traveller
Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from ProfilHotels President on 19 Jan 2024
Hej Johan!Tack för att ni valt att bo hos oss på vårt fina hotell och för att du tagit dig tid att lämna en recension.Vi hoppas att ni har haft det bra hos oss och vill passa på att hälsa er varmt välkomna åter!Med vänliga hälsningarAndréas och hela teamet på ProfilHotels President

10/10 Excellent

Peo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 15 Jan 2024
Hej Peo!Vilket fantastiskt betyg du ger oss, vi får nästan kramp i kökmusklerna av allt leende!Tusen tack för att du delar med dig och varmt välkommen åter önskar vännerna på ProfilHotels President

8/10 Good

christian

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2024
Response from ProfilHotels President on 12 Jan 2024
Hej!Tack för att ni valt att bo hos oss och för att ni delar med er av er upplevelse.Vi ser fram emot att få hälsa er välkomna åter!Med vänliga hälsningarVännerna på ProfilHotels President

8/10 Good

Mikael

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from ProfilHotels President on 12 Jan 2024
Hej Mikael!Vilken fin recension du ger oss, det värmer verkligen!Tusen tack för denna gång och hoppas att vi ses snart igen.Med varma hälsningarVännerna på ProfilHotels President

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med bra läge
Bra hotell med utmärkt läge. Trevlig personal och god frukost. Ska jag klaga på något så var badrummet väldigt litet (enkelrum).
Stayed 1 night in Dec 2023
Response from ProfilHotels President on 12 Jan 2024
Hej Fredrik!Tack snälla för en fin recension!Jag håller med, frukosten och personalen är fantastisk ; )Tack för denna gång och varmt välkommen åter!Med vänliga hälsningarAndréas och hela teamet på ProfilHotels President