Nopaltepec Trip

IT is a beautiful historical property but needs upgrades and better maintenance. The food at the hotel was mediocre and not worth the money even after they were giving guests 30% discount. The location does not work well if you are a tourist. The streets around it get blocked off all the time and the traffic to get to it is generally pretty bad especially in the late afternoon to early evening and you end up sitting in your taxi or uber for a long time with the fare keeping on going up. I would recommend people stay in the Condesa or Roma Norte area which is quieter and easier to maneuver with lots of cafes and restaurants nearby. The breakfast buffet especially was pretty poor….the guy making the omelette also did not have many options for fillings and made a pretty poor one and that too in a city known for its food. The bar keeper did not have much knowledge of the items on the menu which was also very limited and the location of the bar was public. In this wide open space ventilation was limited but no attempt was made to improve that by maybe putting in large fans to circulate the air. As for the room itself, the first night after we checked in we had a nightstand only on one side of the bed which was uncomfortable. The next day we called for the second nightstand and it took some pushing and complaining before they finally sent up a second one.The bed however was comfortable. The bathroom could very well do with an upgrade. Not the place for me for a future stay.

Muy buena la atención del personal, muy atentos y serviciales, las habitaciones muy bonitas, y super limpias! Excelente cocina, muy recomendable!

Rented two rooms here for me and my daughter. Rooms were okay. No way to turn on AC. Some well set stains on bed linen. Small gym was nice. No water in the morning. Called down and they were able to get the water issue fixed. Didn’t partake in the breakfast. Looked okay though. Upon retrieving our stored luggage and checking out they informed me I had left blood on a towel and the bathroom floor mat. Which was true. I asked how much and they said 32$ US cash. I paid and was not given a receipt. Of course this amount is ridiculous for two threadbare Walmart quality hotel towels. The next day my daughter noticed she left her AirPods behind. As we were still in CDMX we returned. We were informed that they weren’t in lost and found. We told them they were in the hotel (using FindMy). They said we couldn’t walk the hallway because of “Privacy Issues” and that sometimes housecleaning holds items a few days before turning them in (or not). When faced with FindMy evidence they finally went upstairs and found the maid who was holding the AirPods.