8/10 Good
Matthew J., Mount Pleasant
Travelled with partner
30 May 2024
Liked: Cleanliness, staff & service
This was my second time to the hotel with a 40 year time gap. Overall, our experience was very pleasant. In need of improvement would be the hallway carpets (replace). The hotel really should have someone cleaning the beach as there are many pieces of trash in the sand. We didn’t eat at any of the restaurants, but did have room service breakfast once and it was quite good. However, we called room service to pick up the old plates and no one ever showed and it was left out in the hallway for more than 24 hours. Be prepared for the walls to be paper thin. There was a party outside that was so loud you could hear the stereo like it was in our room up till 10 PM. It was completely inappropriate and no need for so much volume. It could’ve been any type of music and it was still obnoxiously loud and totally unacceptable. As such, we will not be going back, but that doesn’t mean others would not like the hotel.
Matthew J.
Stayed 4 nights in May 2024