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"Here’s a revised version of your review that maintains your points while presenting them more positively: --- I had a mixed experience during my stay. First, I must highlight the incredible staff—Octania, Shawn, and Darlene truly made a difference with their friendliness and attentiveness. They are essential to this establishment and deserve recognition for their hard work. However, I found some aspects of the amenities lacking considering the price. The hotel doesn’t seem very family-friendly, as the kids' club operates only during limited hours, leaving little for children to do outside of that. Additionally, the breakfast offerings were quite standard; after a couple of days, they became repetitive. It would have been nice if the breakfast staff were more proactive in offering beverages like water and coffee, and the tables could have been cleaned more efficiently for incoming guests. I also noted that happy hour is only available every other day, and while complimentary drinks are offered at dinner, the long wait in line can be frustrating. Another consideration is the beach location. It's directly across the street, accessible through a tunnel, which may not be ideal for everyone. The designated beach area is rocky and can be quite windy, leading to some discomfort with sand blowing around. Overall, while the staff were fantastic, I’m not sure I would choose to stay here again. I would recommend looking for other options if you're traveling with family or seeking "

"Pros: The room was clean and as described. We had enough bath towels and beach towels and bonus that there is a washer and dryer in the room. The pool was large and clean, but was quite cold. There seemed to be enough loungers and umbrellas as it was not too busy. The rooms have beautiful large windows that view the ocean and pool which I loved the big open view out. Cons: The resort doesn’t have much to offer in terms of snack food (by pool) or entertainment of any sort. It is quite quiet. I realize people do live there. It depends what your cup of tea is. I prefer a bit more liveliness but if you enjoy quiet and tranquility this is your place. I wish the resort offered complimentary beach chairs/umbrella to bring to the beach. This is however an extra free, and they did not have umbrellas to rent at all. I would recommend for those we need some extra space but don’t mind the quiet."

" Room was spacious, view wonderful and close by things but also peaceful. "

"Great Hotel , great staff except one staff at the water slide , his name is Ceasar, Rey nasty to the guests. I complained about it at the concierge, they didn’t do anything. "

"The hill from the parking lot to the lobby was extremely steep and very hard for older people to climb. A shuttle should be available."

"Great location…all is missing is a larger second pool."

"Very attentive, beverages upon arrival. Will stay again on my next visit!"

"hot tub was dirty the staff was great! Pearl (elite front desk) and Vivian (bar elite) were the best of all. So sweet, polite, and so professional. Will return!"

"Beautiful grounds had a great time with friends "