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Reviews of Toyoko Inn Shin Shirakawa Station

3 out of 5
Toyoko Inn Shin Shirakawa Station
Donannishi 111, Nishigo, Fukushima

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 365 reviews" "
Rating 8 - Good. 142 out of 365 reviews" "
Rating 6 - Okay. 65 out of 365 reviews" "
Rating 4 - Poor. 19 out of 365 reviews" "
Rating 2 - Terrible. 11 out of 365 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Vipun

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place with good breakfast
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value ,no frills business hotel
Good value , no frills business hotel located near the train station. I have stayed in a few toyoko inn hotels and they're identical in terms of design, facilities and services. The front desk at this Shin Shirakawa branch was extremely helpful. Highly recommended.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff spoke no English so it was difficult to communicate. The breakfast was traditional Japanese with rice and fish. The rooms were big and comfortable. Great location next to the train station.
Stayed 4 nights in Jan 2020

8/10 Good

peiris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get the hotel
Stayed 1 night in Dec 2019

8/10 Good

Tapio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop in Shin-Shirakawa
One night stop. Friendly service. Very clean hotel. Breakfast was ok taking into account the price.
Stayed 1 night in Jul 2019

8/10 Good

peiris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Aden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy stay
Very comfortable in an excellent location. Quiet and very clean. Will definitely stay here again. Only one small query was why if I was staying for 2 consecutive days I couldn't go back to the room until after 3pm on my second day.
Stayed 2 nights in Nov 2018

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and a great stay
Excellent position close to the station. Very clean and comfortable rooms. Service was good and staff able to assist in english although not fluent. Yet!! Despite being close to shinkasen lines and near a busy road, rooms were quiet
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Hisashi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
久しぶりに宿泊の東横インでした。現役時には大変お世話になりました。当時と比べて、朝食のサービスが整い快適です
Stayed 1 night in May 2024
Response from 東横INN新白河駅前 くちこみ担当 on 22 May 2024
先日はご宿泊頂きありがとうございました。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。東横イン新白河駅 スタッフ一同

8/10 Good

Teturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応も良く気分よく宿泊することができました。ありがとうございました。
Stayed 1 night in May 2024
Response from 東横INN新白河駅前 くちこみ担当 on 21 May 2024
この度は当ホテルへのご宿泊、誠にありがとうございました。又、お忙しい中ご投稿頂きまして重ねて御礼申し上げます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。

10/10 Excellent

YUTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

AYAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

toshio

Stayed 1 night in May 2024

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities
とてもきれいで良かった
Stayed 1 night in May 2024
Response from 東横INN新白河駅前 くちこみ担当 on 11 May 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。次回も是非当ホテルをご利用頂きますよう、一同心よりお待ち申し上げます。

10/10 Excellent

Ayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Yoshihiro

Stayed 1 night in Apr 2024

6/10 Okay

Naoko

Stayed 2 nights in Apr 2024

10/10 Excellent

Toshiya

Stayed 1 night in Apr 2024

6/10 Okay

Katsuyoshi

Liked: Staff & service
場所を　考えれば　十分 駅の反対側の方が　店も充実
Stayed 1 night in Apr 2024

10/10 Excellent

Naoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Takanori

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wi-Fiが弱かったです。
Stayed 1 night in Apr 2024

6/10 Okay

mayumi

Disliked: Property conditions & facilities
無料の朝食は　とても良かったです 備品の湯沸かしポットのカルキ後が　とてもイヤでした
Stayed 1 night in Apr 2024

10/10 Excellent

chiharu

Travelled with family and small children
Liked: Amenities
初めてのホテルでしたが、綺麗でリーズナブル。駐車場は無料じゃありませんが、一泊300円で止められて良かったです。駐車場の管理人さんが優しくてとても良い人でした。無料の朝食には感動です。バイキング形式で子どもたちも喜んでました。
Stayed 1 night in Mar 2024

8/10 Good

Hiroshi

Stayed 1 night in Mar 2024

2/10 Terrible

Mori

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスが最低。格安料金よりも最低。
Stayed 1 night in Mar 2024

6/10 Okay

junya

タバコの匂いが気になる
Stayed 2 nights in Mar 2024

6/10 Okay

Chisato

Stayed 2 nights in Mar 2024

6/10 Okay

TSUKASA

Stayed 1 night in Mar 2024

6/10 Okay

hiroki

Stayed 4 nights in Mar 2024

8/10 Good

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kumiko

Business traveller
快適に宿泊出来た。
Stayed 1 night in Mar 2024

10/10 Excellent

Miyauchi

Stayed 1 night in Mar 2024

8/10 Good

Shinichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんが親切でした。
Stayed 2 nights in Feb 2024

8/10 Good

Tomoe

Stayed 1 night in Feb 2024

6/10 Okay

FUMIHIKO

Liked: Cleanliness
パンが硬かった
Stayed 1 night in Feb 2024

10/10 Excellent

CHIHIRO

Stayed 1 night in Feb 2024

6/10 Okay

hiromi

Stayed 1 night in Feb 2024

10/10 Excellent

Mari

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食つきで5千円、添い寝無料、駐車場300円。コスパ最高でした。
Stayed 1 night in Feb 2024
Response from 東横INN新白河駅前 くちこみ担当 on 12 Feb 2024
先日はご宿泊頂き誠にありがとうございました。次回も是非当ホテルをご利用頂きますよう、従業員一同、心よりお待ち申し上げます。東横イン新白河駅前 スタッフ一同

8/10 Good

MATSUI

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

4/10 Poor

keiko

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
駅前のバス停の質問した際、適当ないい加減な返答されたこと。 わからないのであれば、はっきりそういってほしい。 ちなみに、多くのホテルでは調べてくれる。
Stayed 1 night in Jan 2024
Response from 東横INN新白河駅前 くちこみ担当 on 13 Jan 2024
この度はご宿泊いただきありがとうございました。更に快適にご利用頂けるよう改善に努めてまいります。またのご利用お待ちしております。

10/10 Excellent

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from 東横INN新白河駅前 くちこみ担当 on 13 Jan 2024
この度はご宿泊いただきありがとうございました。またのご利用お待ちしております。

6/10 Okay

Tsukasa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ウォッシュレットが、使え無かった。 エアコンの室外機がうるさかった。
Stayed 1 night in Jan 2024
Response from 東横INN新白河駅前 くちこみ担当 on 13 Jan 2024
この度はご宿泊いただきありがとうございました。更に快適にご利用頂けるよう改善に努めてまいります。またのご利用お待ちしております。

8/10 Good

yoshiji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダブルルームで、一人で泊りました。朝食は他の東横ＩＮＮより、品数多いですね。
Stayed 1 night in Dec 2023
Response from 東横INN新白河駅前 くちこみ担当 on 24 Dec 2023
この度は当ホテルにご宿泊頂き誠にありがとうございます。また、多くのホテルの中から当ホテルをお選び頂き重ねて御礼申し上げます。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。東横イン新白河駅前

6/10 Okay

??

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

TOYOAKI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
定食屋は近くにありましたが、居酒屋は線路の反対側にありました。ｴﾚﾍﾞｰﾀｰ利用で歩くのに苦労はしませんでした。
Stayed 1 night in Dec 2023
Response from 東横INN新白河駅前 くちこみ担当 on 21 Dec 2023
この度は当ホテルをご利用いただき誠にありがとうございます。ご案内不足により残念なお気持ちにさせてしまい大変申し訳ございません。フロントに周辺の地図がございますので、次回は是非そちらもご利用くださいませ。またのご来館を、スタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Mitsuyoshi

Travelled with family, Business traveller
Liked: Amenities
フロントの女性スタッフさんとても親切でした。
Stayed 1 night in Dec 2023
Response from 東横INN新白河駅前 くちこみ担当 on 21 Dec 2023
この度は数あるホテルの中から当ホテルをご利用いただきまして誠にありがとうございます。また、その際のご感想をお寄せいただき、心より感謝いたします。今後も館内全スタッフ一丸となりまして、皆様にお寛ぎの場とご満足をご提供出来ますように取組んでまいります。東横イン新白河駅 スタッフ一同

6/10 Okay

MATSUI

Travelled with partner
Liked: Cleanliness
Stayed 1 night in Dec 2023