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"Pros: ski in ski out, shuttle service to hirafu, decent breakfast, nice onsen Cons: niseko village is not as convenient as hirafu for food, the hotel is a bit old "

"We enjoyed a truly relaxing vacation with excellent hospitality and food."

"Fantastic new property in Niseko..great rooms, food and views"

"Amazing. Staff not very friendly, but okay "

"Great property and friendly staff"

"The rooms are very clean and the laundry is next level; there is a washer AND dryer as one unit in each room so you can put your things in overnight while you sleep and they are clean for the next day! If you want to cook there is a full on kitchen, dishes, stove and fridge in each room as well and Apple TV and good Wi-Fi - anything you could need really The staff really do go above and beyond. They picked us up from our airport shuttle drop off and they would take us to the mountain every day we needed! They are so accommodating Not only that, they actually let us store luggage after we checked out for the day until our next rental came up and they even dropped us with our luggage off at our next rental location. Seriously the best experience and service I’ve ever had from a stay facility. Very fair pricing- probably the best pricing in this town, and I think I will stay here each year now. Also if you like dogs they have a couple very sweet small dogs in the office. Please help this business thrive everyone; they are really the best. "

"This was a great location for our ski vacation. It is well appointed, comfortable and the staff were very helpful. We loved the breakfast and the onsen."

"Communication with Banff was very good. Room was everything I could have expected, having our own bathroom and bath was a bonus. My only qualm is that the beds were a bit old and that the couch in the room just took up a lot of space when trying to sort out our massive ski bags… overall very happy with the stay!"

"Such a cute place to stay. I stayed for a night coming back from Annupuri since it’s the closest resort to the hotel. Staff were so sweet to explain the facility in english. My room was super clean and so were the shared showers and washroom. All the amenities were there for use. They have snow equipment storage. Highly recommend for solo travellers! I would like to note that there are two floors and everytime someone runs on the top floor, you can hear their footsteps. So, if you’re super sensitive to noise or a light sleeper then you might have issues. However, they provide earplugs for use which block out the sounds. But at night, everyone is respectful and noise is kept to a minimum. I slept great. Breakfast was included for me, and it was the traditional japanese breakfast. Would stay again, if I’m ever back in Niseko! Arigato gozaimasu!!"