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Reviews of Thuy Anh Hotel

3 out of 5
Thuy Anh Hotel
No. 2 (55A) Truong Han Sieu Street, Phuc Thanh Ward, Ninh Binh

Reviews

8.2

Very good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Gordon Scott

Liked: Cleanliness, property conditions & facilities, room comfort
The main problem for me was the gym. If they are going to promote their Hotel as having a gym the equipment needs to be functional and of good standard, it was not. The service was OK, the room was fine but nothing special.
Stayed 2 nights in Feb 2019
Response from Kate Ms on 14 Feb 2019
Dear Mr Gordon Scott, Thank you for writing to us here at the Thuy Anh Hotel. We are sorry to hear that your stay at our establishment did not meet your expectations. about gym. I have personally addressed this with our branch director to ensure this won't happen again. Hope your stay in Thuy Anh was otherwise enjoyable and hope to see you back some day.

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Kate Ms on 4 Oct 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Brett, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good value
Stayed 2 nights in Sep 2018
Response from Kate Ms on 4 Oct 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

EBRAHIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Kate Ms on 2 Aug 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Karissa

Disliked: Cleanliness
Stayed 1 night in Jun 2018
Response from Kate Ms on 2 Aug 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Jongtan

Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff.
Stayed 1 night in Jul 2018
Response from Kate Ms on 5 Sept 2018
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thuy anglais hotel et sa guide
Tres bien et facilité pour avoir un guide qui bous fera visité les trésors de la région . Notre guide Tao à été super et d'une gentillesse qui nous a toucher...
Stayed 2 nights in Jul 2018
Response from Kate Ms on 4 Aug 2018
Toute l'équipe de l'hôtel est heureuse de prendre connaissance de votre commentaire et vous remercie chaleureusement pour vos retours positifs. Merci de prendre le temps de revoir votre séjour avec nous.

8/10 Good

Cheolhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice, reasonable price
Stayed in this hotel for 2 nights. Our room 340 was very clean and wide enough, but you don't expect any nice view through this hotel rooms. We wanted to rent a motorbike but impossible. The staff couldn't find any available one because it was long holidays, so I totally understand of it. I'm grateful to all staffs for their kindness. I'll definitely stay this hotel again.
Response from Kate Ms on 10 May 2018
Dear Ms Cheolhee, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.