Outdoor pool, pool umbrellas, pool loungers
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Reviews of The Vissai Hotel

4.5 out of 5
The Vissai Hotel
848 Tran Hung Dao Street, Tan Thanh Ward, Ninh Binh, Ninh Binh

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 9 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vietnam
Very comfortable and quiet hotel just outside the main tourist attractions
Stayed 4 nights in Dec 2019

6/10 Okay

Georgianna

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Dec 2019
Response from Vissai Hotel Ninh Binh on 12 Dec 2019
Thank you for stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
I only came here for the day to rest as j waited for my midnight train and since I could not have my breakfast in the morning the staff suggested for me to take it to go. They prepared my to go breakfast at midnight which was really nice. I love that they were taking care of me. Very nice hotel and people.

6/10 Okay

William, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 5 star hotel look from outside.
Winter very cold. There is no heater in room.The hot water during shower also very weak and taking shower is a PAIN. Hotel next to Supermarket. This is a PLUS point.

4/10 Poor

Jane, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ghost Palace
We arrived at 9.30 pm,pointed to the restaurant, no guests or staff in sight, ordered 2 snacks and 2 beers, food poor, beers warm and prices high. The hotel looks spectacular, but we thought we were the only guests, even at breakfast, at the pool at the gym. We requested a late check out, were given a negotiated price (400,000vd) when we left they insisted on another 100,000. Great Hotel and poor management and service.

4/10 Poor

Wendy, Edinburgh

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not good for families
Overall, fairly average, but less good for families. Listed as good for families - but they have no cots or highchairs. Despite listing complimentary cots available on many listings. Large bed, otherwise fairly standard room with TV standard bathroom, view over a football pitch. No English language TV channels as far as I could see. Nice pool, but opening hours inaccurate (as with gym) - listed open until 10pm, but did not seem to switch any lights on in that floor after dusk. Cleanliness around the pool needs attention - my one year old managed to pick up and play with a piece of chewing gum which took me a long time to get off. There were also several dirty ashtrays with lots of items in them that looked like they had been there for a long time. Breakfast - was less good first day but we went around 8.30am (finishes at 9). Went earlier following day and much better selection. Very few "western" options first day - eg bread, cereal, eggs, but improved second day when they offered egg and bacon toasties! A fairly wide selection of Vietnamese options eg noodles, soup, rice, beef in red wine sauce - just not what we fancied for breakfast! We asked about using the swimming pool after check out the day before checkout and were told that it was fine (we had a late train). We therefore planned our day accordingly. On checkout however we were told pool use after checkout was not ok. The woman seemed to shrug it off saying

4/10 Poor

Carol, Victoria, Australia

Liked: Property conditions & facilities
Disliked: Staff & service
Central hotel
Central location. Not suited for westerners. Staff spoke very little English and that was frustrating. Lots of Asian guests.

6/10 Okay

Warren, Melbourne

Liked: Staff & service, room comfort
Half Mothballed, but ok.
Weird older hotel. , 18 storeys, and only 4 or 5 rooms occupied. Half shut down, about 2 staff for every guest. Upgraded to suite looking over Tràng An, Tam Coc.

6/10 Okay

Nick, Aus

Liked: Cleanliness
Looks good but poorly built
Rooms are a great size however the quality of the rooms is quite poor. Our shower poured hot water over the taps making it difficult to turn off. The water also poured out of the shower all over the bathroom floor, an issue the hotel described as a known building fault. Bathroom door couldn't be shut and the main door scraped across the floor. Despite these building flaws it was a comfortable stay, however will look at other options next time.

8/10 Good

Steve, New Zealand

Liked: Cleanliness, staff & service, room comfort
Grand old hotel with a fantastic view!
Staff extremely friendly & helpful. Parts of hotel a bit old & tired, but a great place to visit the area from!

6/10 Okay

Thu Nguyen, Vietnam

Liked: Staff & service
Not really a 5* but worth the money
We enjoyed the hospitality and room services. The buffet breakfast was great and staff was nice and helpful. There has not been many tourists in the region so the hotel hasnot used their full capacity, and several services were not in service auch as saunna and gym.

10/10 Excellent

Hao Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a five star hotel with the price of 3 star hotel. Good deal!

4/10 Poor

hyeong mook

Stayed 2 nights in Dec 2022

8/10 Good

van Truong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Khách sạn 4 sao
Khách sạn 5 sao nhưng đang xuống cấp , không có nhiều địa điểm ăn uống xung quanh, ăn sáng khá nhiều món nhưng không đặc sắc. Khách phần lớn đi theo đoàn nên rất ồn ào và với tư như ngồi ơn quán cà phê vỉa hè.
Stayed 2 nights in Jun 2022

10/10 Excellent

Kyungmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

RAMON

Liked: Cleanliness, room comfort
Hotel en decadencia. Ha conocido tiempos mejores. La ciudad de Ninh Binh tiene poco atractivo.
Stayed 1 night in Aug 2019
Response from The Vissai Hotel. on 30 Aug 2019
Dear Mr Ramon, We do appreciate your choice to stay with The Vissai Hotel and your feedback regarding your experience on Hotels.com. We do apologize for the inconviences you have suffered . We do hope to welcome you back in the near future!

6/10 Okay

Jarly, Kerteminde, Denmark

Travelled with partner
The hotel was a funny weird mix of pompous decadence and bad taste. Staff kind. The rooms were clean and big with comfortable beds. The breakfast was poor. We took advantage of the hotel on our tour to see the sights of Ninh Binh.
Stayed 2 nights in May 2019
Response from Vissai Hotel Ninh Binh on 4 Jul 2019
Thank you for stay with us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オフシーズンだったのでかなり安く泊まれた
Stayed 1 night in Apr 2019
Response from Vissai Ninh Binh Hotel on 16 May 2019
Thank you for staying with us!

8/10 Good

Kwang Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Vissai Ninh Binh Hotel on 16 May 2019
Thank you for staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Its very comfortable.
Stayed 3 nights in Mar 2019
Response from Vissai Ninh Binh Hotel on 24 Mar 2019
Thank you for stay with us. Good luck to you!

8/10 Good

JINHO

Liked: Staff & service
최상의 입지 오랜된 호텔
도심에 있어서 주변 위락시설이 편리하여 매우 좋았음. 전체적으로 오래된 호텔이여서 내부 청결 및 편안한 정도는 다소 부족함. 침대, 욕실, 주변소음 정도 개선 필요
Response from Vissai Hotel Ninh Bình on 14 May 2018
Thank you for stay with us!

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
small room with no hot water
临近大街，房间不隔音，外面车过去声音很大。 早上没有热水。 空调不能用。 房间很小。

10/10 Excellent

Duc, Tp.HCM

Liked: Cleanliness, staff & service, property conditions & facilities
Violet - Chuồn chuồn kim
Phòng sạch sẽ, chất lượng dịch vụ tốt. Tuy nhiên hệ thống điều hòa kém, không thể tăng nhiệt độ để sưởi ấm phòng trong mùa đông.

8/10 Good

WONWOO

Liked: Staff & service, property conditions & facilities
주변에서 가장 좋움

8/10 Good

CHIEN HAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
à éviter pour quelques temps
La chambre était très bien, seul problème qui aurait du être signalé: L hôtel était en travaux: piscine en travaux,aucune activité, aucune proposition d excursion. Nous étions les seuls touristes...

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Hôtel immense et désert - salle de restaurant peu avenante (tables sales) - beaucoup de personnel pour un hôtel vide - des travaux à proximité - hôtel donnant directement sur les travaux - hôtel fantôme - vraiment à éviter