Search Pet-Friendly Hotels in Niles

"Basic clean room. Wi Fi was down one day, hence four stars."

"Before arriving, we had a bad day. Our flights were delayed, had to wait in line for rental car, etc. When we arrived at the hotel, here comes this cheerful girl, Terry. She greeted us with a huge smile and explained the parking. Got us help with the bags, and explained everything about the hotel. Terry promised us we would have a wonderful stay. We checked in with more smiles from behind the desk, and reassured help was there for anything we needed. Room was spacious, clean, and super comfortable. The next morning, the gym was perfect. We got coffee at the coffee shop, and greeted again with nothing but kindness. The coffee was the best, and they remember our order the next day! The room was a little pricey, but WoW, the customer service was way worth it. What a wonderful staff!!!"

"Dirty room, the pool are was closed, front desk guy was snotty!"

"The person at the sdesk was friendly and gave me what I thought was a nice room at the end of the hall with a view of the lake. It's cool that there's a balcony you can go out on, but there were no screens so you couldn't really leave the door open for fresh air. I sat down and turned on the TV and all I got was static. I was able to use my ipad for watching a show so I didn’t call for service. I really didn’t want anyone in my room in the evening. When I went to take a shower, ai couldn't get any hot water. It didn’t even get warm, just not ice cold after running thw water and testing the adjustments for more than 10 minutes. The back hallway to the back big parking lot was kind of creepy. Also, the lock for that door at night is like a chain lock, so if you were out after they lock the door, you would have to go around the building to the front entrance. "

"Friendly and helpful staff! "