Room, 2 Queen Beds, Non Smoking (Fallsview) | View from room

Reviews of Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Reviews

7.6

Good

Rating 10 - Excellent. 1476 out of 3912 reviews" "
Rating 8 - Good. 1088 out of 3912 reviews" "
Rating 6 - Okay. 594 out of 3912 reviews" "
Rating 4 - Poor. 362 out of 3912 reviews" "
Rating 2 - Terrible. 392 out of 3912 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with family
Room needs some help. Bed was very uncomfortable . Bathroom had mold in shower
Stayed 2 nights in May 2024

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was awesome! loved the jetted tub and the beds are so cozy. one major downside for us was the shower. The door did not close so water sprayed out onto the floor and the water was luke warm at its hottest. great stay otherwise!
Stayed 1 night in May 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7.99 for a can of Buble may be a bit excessive. Stay away from the convenience store in the hotel. Obscene pricing.
Stayed 3 nights in May 2024

10/10 Excellent

Tim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Great value. Convenient and walkable to the falls, Clifton Hill and in our case the Convention Centre.
Stayed 3 nights in May 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and recently renovated. Great staff, service and value. Would book here again and would recommend to friends.
Stayed 2 nights in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

10/10 Excellent

Nola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of venues close by. Can get to Fallsview Casino without having to go outside. Convenient and comfortable setting.
Stayed 1 night in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

6/10 Okay

LUCY

Disliked: Staff & service
Stayed 1 night in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

4/10 Poor

Noor

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
We were in an accessible room and the telephone didn’t work. The staff at the front desk was so misinformed. The vending machine on our floor didn’t work, there was no sign on it. We had to go all the way to the lobby from our tower 3 times to get tokens for vending machines because the front desk staff gave us incorrect information about which floor the vending machine would work. In the end we had to walk all the way to another tower to get to the working vending machine. The temperature control system in the room is so bad, it turns on to either too cold and then turned off to make the room hot, all of us had stuffy noses the next day. While we were there our elevator also got stuck and the door wouldn’t open. Luckily upon trying a couple of times, the doors opened themselves but it’s clear they need maintenance. The location of the hotel is great, and they give you coupons for nearby attractions & restaurants. But honestly, it wasn’t a hotel I’d be returning to again. Go with Marriot!
Stayed 1 night in May 2024

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

6/10 Okay

Katlyn

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay exactly what me n the wife needed!
Stayed 2 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out. Clean, staff friendly, rooms spacious, pool was great for kids, and the hotel is right in the middle of everything.
Stayed 2 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
CLEAN
Stayed 1 night in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to find other parking. Trying to charge $50 per night is ludicrous. NOT A GOOD WAY TO TREAT YOUR PATRONS . When we return, another hotel will be chosen.
Stayed 3 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for proving us with feedback from your stay. I am very sorry to hear that you are unhappy with parking charges at our hotel.

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

6/10 Okay

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not interested in people on hallways on floor
Stayed 3 nights in May 2024
Response from FD Managers on 11 May 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we checked in until we left everything was wonderful
Stayed 3 nights in May 2024

2/10 Terrible

HSIEN KANG

Disliked: Cleanliness, staff & service
very poor service, no enough hot water for shower and no refill shampoo, condicioner, etc...
Stayed 2 nights in May 2024
Response from FD Managers on 11 May 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Good

Maria Isabel, Markham

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

Henria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024
Response from FD Managers on 11 May 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

Emyrma

Travelled with group
Walkable to dining and to the casino. I will stay here again and will recommend.
Stayed 1 night in May 2024
Response from FD Managers on 15 May 2024
Thank you for the feedback.

10/10 Excellent

Allan, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on 11 May 2024
Thank you for sharing your feedback with us!

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I surprised my husband with a 2 days trip to Niagara Falls and we had a great time! Check-in was friendly and fast service. The older gentleman outside explained parking and got us a great spot!! Everything was within walking distance which was wonderful since everywhere you go you have to pay to park the only down fall but you have to expect that! The hotel was clean smells nice hot tub was perfect and pool very clean stocked with towels! Check out was just as friendly and quick!!!
Stayed 2 nights in May 2024
Response from FD Managers on 11 May 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

6/10 Okay

Daryl

Liked: Staff & service
The property in general was in a great location; across the casino with underground access. Lots of options for dining i
Stayed 1 night in May 2024
Response from FD Managers on 11 May 2024
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.

10/10 Excellent

YANHONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your services
Stayed 2 nights in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

8/10 Good

Faye

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and staff are friendly and approachable.
Stayed 2 nights in May 2024
Response from FD Managers on 14 May 2024
Thank you for your feedback.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

8/10 Good

Wolfgang

Was friendly but Birgit to say there are beverage mashin in Holloway were you need special coins to lurches doftdrinks
Stayed 1 night in May 2024

10/10 Excellent

Guillermo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms with beautiful view and servisable staff. Highly recommend it. I would only change night table lights to some less dazzling ones.
Stayed 5 nights in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a falls view room. Well worth it. Staff was very friendly. Hotel was very clean and comfortable. Convenient location.
Stayed 3 nights in Apr 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was broken (we got stuck twice) would have taken the stairs but we were on the 7th floor. Nothing was done to fix it. Parking fees were ridiculous and for the price I paid breakfast should have been included.
Stayed 1 night in Apr 2024
Response from FD Managers on 11 May 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

Piratheepan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Stephane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Gualbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view, and very clean. The staff was friendly and helpful.
Stayed 1 night in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

6/10 Okay

Parin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Ok overall not that good
Stayed 1 night in May 2024
Response from FD Managers on 11 May 2024
Thank you for sharing your feedback with us!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Muhammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin Helpful staff Lots of dining and entertainement Walking distance to clifton hill area as well
Stayed 2 nights in May 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

6/10 Okay

MICHAEL

Just ok
Stayed 1 night in May 2024
Response from FD Managers on 11 May 2024
Thank you for sharing your feedback with us!

8/10 Good

Rochelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service but our soap dispenser is empty.
Stayed 1 night in Apr 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

8/10 Good

Larissa, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from FD Managers on 9 May 2024
Thank you for your feedback.

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service
I really loved it!
Stayed 2 nights in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

10/10 Excellent

Nichole

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!

6/10 Okay

Pam

Travelled with group
Liked: Cleanliness
Good bedding, way overpriced. Wasn’t worth the $300 for one night. Plus, they wouldn’t accept my CAA discount after booking and arriving.
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Please accept our sincere apologies for the disappointment. All CAA/AAA discounts can be applied only at the time when you're making your booking. We cannot add the CAA/AAA discount on top of another discount. Regards.

6/10 Okay

Bradley

Liked: Cleanliness
Disliked: Property conditions & facilities
Small showers I’m 240 pounds and could hardly fit
Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Excellent

john

Stayed 1 night in Apr 2024
Response from FD Manager on 30 Apr 2024
Thank you for your feedback!