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"Clean modern and spacious room, unfortunately being woken by the tram rattling past continuously from early morning to late into the night wasn’t appreciated. Also the interior door being banged shut so many times during my stay that I woke up multiple times each night. Reception staff (a man with Chinese heritage) when asked if I had closed my door properly by just closing it over and not having to scan the card to exit, looked me up and down and pulled the most unhelpful face, exclaiming simply “Yeah” so unfriendly, unprofessional and discourteous. However the man at checkout and woman at check in were friendly and polite, so maybe just one person who seems to need some refresher training on the reception desk. Overall wouldn’t stay again 2/5 at best. Better hotels available in Sheffield. "

"Parking was off site and for big cars it was very tight. "

"The check in and out process was so easy. Lady at reception was polite and helpful! Room was a good size for 3 people and very clean!"

"Very nice stay staff very friendly room clean comfortable had lovely pizza in bar and few drinks nice atmosphere very pleased "

"Lovely staff who were attentive and helpful pictured me and my partner get engaged in the bar"

"The staff were very friendly and helpful. The room itself was nice but was looking a little old and worn. It was nice to have access to the spa facilities, it would be nice if these had an upgrade, the area was looking old, worn and dirty and could do with more seating areas/areas to put belongings when using the pool/thermal areas. On the Monday morning there was a lot of drilling and banging from quite early on which was a shame as it did wake us up earlier than planned."

"Clean room with extremely comfortable king bed. Well stocked bathroom, towels etc. Friendly staff, particularly Tushie who helped us when our room card had not been activated for the club lounge."

"Hotel was lovely and the beds were comfortable. Really pleasant staff and would recommend the hotel. However wasn’t a fan of 5 WhatsApp messages plus Expedia messages from them think it was a bit too much. Apart from that everything else was great "