Balcony view

Reviews of Lucky House

3.5 out of 5
Lucky House
No.173, Shanjian Rd., Ruifang Dist., New Taipei City

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 46 reviews" "
Rating 8 - Good. 19 out of 46 reviews" "
Rating 6 - Okay. 9 out of 46 reviews" "
Rating 4 - Poor. 0 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Breathing my way through the night
The staff is amazing and extremely helpful, but this is unfortunately the only good thing about our stay. The A/C was not strong enough to combat the summer heat in a small room, construction works were ongoing till late at night in the house nearby, and the overall condition of the house are very basic. The pictures at hotels.com are compensated by the beautiful scenery, but don't reflect the true condition of the house. Besides, the walking distance to Jiufen old street is about 30 mins (not 11 mins as stated at hotels.com) and involves hiking so better be equipped with a flashlight if you plan to return at night
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
deceiving villa
The villa was too far from jiufen, The villa wasn't maintained because the room was dirty. The caretaker was courteous but doesn't know how to speak english.
Stayed 1 night in Nov 2019

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Urvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No English
We had a few issues with the local language as the staff spoke no english but they tried their best. It wasnt near the old street so we had to either take a taxi or bus. There were some lovely views! Overall not bad
Stayed 2 nights in Dec 2018
Response from 萬 on 26 Jan 2019
謝謝

10/10 Excellent

Tom-Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Weekend Trip
Away from the mainstream. Dogs welcome. Awesome view over the sea and surrounding mountains. Lovely hotel staff. Yummy local breakfast and snacks. Comfy bed and strong but quiet AC. Small bath room but super strong shower. Great stay.
Stayed 1 night in Jun 2018
Response from 萬 on 31 Jul 2018
Thank you for your praise

10/10 Excellent

Tao Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff
Stayed 2 nights in Jun 2018
Response from 萬金遊 on 20 Jun 2018
Thank you for sure

8/10 Good

Linda , Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Nice view and pleasant host
The villa is in a nice location with wonderful views. But travelers are advised to take a cab there as there are limited parking lots and the road leading to it is a long narrow-winding one. We may have caught the housekeeper in a surprise as the room was not thoroughly cleaned on the first day. But they more than made up for it with their pleasantness
Stayed 2 nights in Apr 2018
Response from One on 10 May 2018
Thanks for support and inclusion will pay attention

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice people and nice stay !
Must say 3 times. Homestay family is great , they are helpful and friendly. Besides that, we eat a family dinner and spend a nice night which words cannot describe it.
Response from 萬金游 on 15 Mar 2017
感謝好評,民宿原本就是一個大家庭,主人興客人一起用家常菜也是一種幸福

2/10 Terrible

Yingchi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再入住,也不推薦
入住時間到房間還未安排好,一直到晚上九點才勉強換兩間房給我們;更換的房型中房內煙味極濃,味道就像是錢櫃包廂一般揮之不去;也不符合網頁上說明每一組客人間隔34小時以上的防疫聲明;房間地板也不乾淨
Stayed 1 night in Sep 2021
Response from madonna on 21 Sept 2021
真是抱歉造成您的不舒服,我們會加強改善員工的訓練~

10/10 Excellent

YI WEN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
人情味濃
整體優質,有暖氣,水壓夠,沖澡很舒適,待客人像家人一般。
Stayed 1 night in Dec 2020
Response from madonna on 5 Jan 2021
感謝~希望再次入住喔~

6/10 Okay

CANDY, 台南

Travelled with family
Liked: Staff & service
建議樓上房間要重新裝潢和樓下一樣 不然冬天太冷了 沒有暖氣 會凍到難睡 還有樓上燈光太昏暗 不好 建議燈也要換 原本我住樓上 但太冷了 換到樓下後 真的差很多 才能好好睡眠。管理的人態度很好 半夜還馬上幫我們換房 覺得這點值得讚賞
Stayed 1 night in Dec 2020
Response from madonna on 4 Jan 2021
謝謝妳的入住及建議,我們會改善的,希望下次能再來入住喔~

10/10 Excellent

Su yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很熱情!
Stayed 1 night in Oct 2020
Response from madonna on 4 Nov 2020
謝謝~歡迎再次光臨~

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
建議走投無路者可以來此處
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
不錯
民宿主人熱情,餐廳氛圍悠閒,水壓超大棒透了,不過房間有點小
Stayed 2 nights in Sep 2020
Response from madonna on 16 Oct 2020
感謝入住

10/10 Excellent

BOYAO

Liked: Staff & service, room comfort
ㄎㄜ可以住看看
位在山坡上,樓上是餐廳可以吃飯,管家很熱情,有什麼問題都可以問!
Stayed 1 night in Jun 2020
Response from one on 2 Jul 2020
感謝你的支持與肯定我們餐廳的部分只針對我們民宿的客人並沒有對外營業 我們會繼續維持最好的品質迎接每一位住客

2/10 Terrible

Ta-Wei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很親切
Stayed 1 night in Jun 2020
Response from one on 19 Jun 2020
感謝你的讚賞

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

RexC., 台北市

Travelled with partner
Liked: Staff & service
假如預算上有壓力,又不想住那種很隨便的,可以考慮喔!雖然地點較為偏僻,但基隆的路本來就小,網路的訊號好,早餐也非常豐盛,煎蛋跟高麗菜會等到客人入座之後才現做,比較可惜的是樓下的鄰居搞很熱情,半夜還會叫給你聽哈哈,我有看到老闆試著請他安靜,但是沒用XD
Stayed 1 night in Feb 2020
Response from 萬 on 5 Mar 2020
感謝你的指甲與批評 鄰居的狗狗本來晚上是不會亂叫的 可能是因為有其他客人很晚才入住的關係

6/10 Okay

PEI YU

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
管家非常溫暖用心,但民宿房間跟設施已有些老舊.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
地點有些偏遠,清潔度再加強會更好
地點很難找,開進停車場的路很小,浴室小,門還有些微生銹,整體算是比較舊,但老闆人很好幫我們升級,而且早餐不錯吃的很飽。
Stayed 1 night in Jun 2019
Response from onr on 21 Jun 2019
因為金瓜石九份都是在山區 所以停車的問題 因地形也無法在改變 真的很抱歉 謝謝你的批評與指教我們將會盡快改善

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
老闆跟管家都很親切,房間整潔度提升會更好!
Stayed 1 night in Apr 2019
Response from 萬 on 13 Jun 2019
感謝你的提醒 江蕙再加強房間的整潔度

10/10 Excellent

YI-CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
體貼,熱情,房間乾淨
老闆跟管家人都很好。我們這次是去參加馬拉松比賽,老闆不但配合我們的比賽時間,提早準備早餐還讓我們延後退房,真的是非常謝謝老闆的貼心
Stayed 1 night in Apr 2019
Response from 萬 on 13 Jun 2019
感謝支持 民宿最讓人家覺得貼心就是配合度跟服務 我們會一直保持這樣的態度服務客人

10/10 Excellent

Ker Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
早餐很好吃吃很飽,房間很漂亮
Stayed 1 night in Dec 2018
Response from 萬 on 23 Dec 2018
感謝支持與肯定。

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Nov 2018
Response from 萬 on 1 Dec 2018
感謝支持與肯定

8/10 Good

Jian-Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
管家人很好, 地處偏僻, 去九份很近, 但是房間有螞蟻
Stayed 1 night in Aug 2018
Response from 萬金游 on 18 Aug 2018
一定注意並改進

6/10 Okay

Wel hung

不予置評
價錢便宜 ,隔音設備差,交通不方便,停車位不足
Stayed 1 night in Feb 2018
Response from 萬金游 on 25 Feb 2018
磚牆隔間因不會太差,過年期間客滿導致事位不足貢是抱歉只是車位前後停而已,交通並不會不方便走到九份可由山尖路登山步道約1.3公里步行約20分鐘

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清幽舒適
民宿附近很安靜,裡九份老街有小距離,老闆人不錯,床很舒適。
Stayed 1 night in Dec 2017
Response from 萬金游 on 28 May 2018
感謝支持肯定 會繼續保持

10/10 Excellent

lily, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨的房間
老闆很親切也很熱情。麻雀雖小 五臟俱全的民宿。 建議自己多帶洗髮精跟沐浴乳。 ---------------------------------------
Stayed 1 night in Dec 2017
Response from 萬金游 on 4 Jan 2018
沐浴乳及洗髮精若不夠會在提供的,再請告知,本店不惜成本提供救瑰露沐浴露(濃縮)很香的味道喔

8/10 Good

Pei Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

joanne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Yi-Hsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

SHUHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

陳小姐, 金瓜石

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合家庭旅遊
老闆很親切,也會提供我們很多臨近景點的資訊,很棒的體驗
Stayed 1 night in Jul 2017
Response from 萬金游 on 28 May 2018
感謝支持與肯定 本民宿真的很適合團體及家族聚會

8/10 Good

PEICHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安靜清爽的住宿地點
老闆非常親切,有問題會盡量協助,房間簡單舒適,離九份老街和黃金博物館等著名景點都不遠,早餐是中式的,樣式不多但是份量非常足夠。
Stayed 1 night in Jun 2017
Response from 萬金游 on 4 Nov 2017
感謝肯定10月中來了好友幚忙相信早餐樣式不會讓客人失望的

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境清幽,適合渡假
Stayed 1 night in Jun 2017

8/10 Good

Po-Chou

Liked: Staff & service, property conditions & facilities, room comfort
服務周到又熱情的民宿
山區民宿 悠閒 簡單住宿

8/10 Good

Ruru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美,整體不錯,會再考慮

8/10 Good

MENG CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kuo Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
九份的優質民宿
小細節可以看出經營者的用心,早餐中式自助吃到飽,夜晚非常寧靜。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老闆很親切,主動聯繫並給予不少資訊
老闆很親切,主動聯繫並給予不少資訊

8/10 Good

CI-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
民宿主人家很客氣,待人和藹服務周到,可以閒話家常享受茶點。周邊遠離城囂,九份老街開車約7分鐘不算遠,天氣好的話可以附近走走散步,茶壺山跟陰陽海映目眼簾,值得推薦。

6/10 Okay

Nguyen Linh, Viet Nam

Liked: Cleanliness, staff & service
Nice staff
The owner of the hotel drove us back to Taipei at half of what taxi could charge.
Response from 萬金游 on 15 Feb 2017
送客人到西門町,因為語言不通,我也特別服務