View from property

Reviews of Asia Pacific Hotel Beitou

4.5 out of 5
Asia Pacific Hotel Beitou
No.31,Youya Rd.,Beitou Dist, New Taipei City, TPE

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 211 reviews" "
Rating 8 - Good. 106 out of 211 reviews" "
Rating 6 - Okay. 27 out of 211 reviews" "
Rating 4 - Poor. 7 out of 211 reviews" "
Rating 2 - Terrible. 4 out of 211 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Bethia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from F/O on 7 Jan 2020
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Need renovation
Hotel was nicely designed back there; however due to its age, it badly needs renovation. Mold can be found in bathroom tile gouts and glass door plastic strips. Prevalent cracks on walls. Stained carpet. Basic furniture. To sustain its pricing premium, at least part of the hotel should be maintained to deliver its price-value expectation.
Stayed 3 nights in Dec 2019
Response from F/O on 7 Jan 2020
Thank you for staying with us and for your kind review and recommendation. And appreciate your valuable feedback on our room.

10/10 Excellent

Ashan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from F/O on 13 Jan 2019
感謝您入住我們的飯店。感謝您的意見反應!

8/10 Good

Rizalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aslan and bill made our stay mor comfortable.
Stayed 3 nights in Jun 2018
Response from F/O on 24 Jul 2018
Dear guest, thank you for your response, I hope that I will be able to serve you again next time, thank you!

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from F/O on 1 Feb 2018
Thank You!

8/10 Good

Chiungwen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice service
Shuttle service..good breakfast..friendly staff
Stayed 1 night in Jan 2018
Response from F/O on 17 Jan 2018
Thank you for recommendations as well! We are looking forward to seeing soon in the future. Best regards,

6/10 Okay

Wei-Ting

Disliked: Cleanliness
Stayed 3 nights in Dec 2017
Thank You!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, superb staff
Could not have been better. Staff extremely courteous and rooms superb.

8/10 Good

Victor, SG

Liked: Staff & service
Close proximity to MRT station
Can't ask for more at this price. Value for money. Popular place for Singaporean.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Crowded and unruly guests
Facility is not clean, especially restaurant and garage. Parking facility is problematic. Rooms are not bright and airconditioning does not work properly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
A very nice and clean hotel with a great staff that speaks excellent english.
Response from General Manager on 15 Aug 2016
感謝您入住我們的飯店。我們不斷努力為旅客提供滿意的服務,再次謝謝您的意見

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
一般般,還好,沒有什麼特色
Stayed 1 night in Jan 2020
Response from F/O on 29 Feb 2020
感謝您的入住,希望您有個美好的假期。

8/10 Good

CHUN MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from F/O on 20 Feb 2020
感謝您的入住以及評分,希望您有個美好的假期及回憶。

8/10 Good

MEI HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離老街不遠 還有接駁服務 很不錯喔
Stayed 1 night in Feb 2020
Response from F/O on 16 Feb 2020
感謝您的入住以及評分,希望您有個美好的假期及回憶。

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
床睡起來沒有一般飯店舒適
Stayed 1 night in Jan 2020
Response from Daisy on 3 Feb 2020
親愛的貴賓您好: 您的意見,我們會多加改進的,謝謝~

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度很好 接送服務很方便
Stayed 1 night in Jan 2020
Response from F/O on 2 Feb 2020
貴賓您好,感謝您的入住並讚許我們的服務人員,期待下次有機會能再為您服務,謝謝!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的飯店
服務親切 免費停車 房間備品優。
Stayed 1 night in Dec 2019
Response from F/O on 31 Jan 2020
貴賓您好,感謝您的入住並給予高評價,期待下次有機會能再為您服務,謝謝!

10/10 Excellent

Kit Va

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from F/O on 31 Jan 2020
貴賓您好,感謝您的入住並給予高評分,期待下次有機會能再為您服務,謝謝!

8/10 Good

MENG XUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from F/O on 31 Jan 2020
貴賓您好,感謝您的入住,期待下次有機會能再為您服務,謝謝!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店房間夠大,有洒店車接送去捷運站,行路去都只需10 分鐘,隔離有7-11便利店,服務員有禮,下次去會再住,一家大細好適合!
Stayed 2 nights in Dec 2019
Response from F/O on 7 Jan 2020
感謝您謝您給予良好的住宿回饋,期待之後能再為您服務,謝謝。

10/10 Excellent

Yuan-Tzu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10的品質
所有的服務人員非常親切。飯店整體明亮乾淨。一進入客房,不僅很整潔,也讓人覺得很舒適放鬆。加上有接駁車來往淡水捷運站,真的很貼心。
Stayed 1 night in Dec 2019
Response from Daisy on 23 Jan 2020
親愛的貴賓: 謝謝您的支持,我們會繼續努力,謝謝您~

8/10 Good

chiaoyun

Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店舊,六十年代般設計。早餐差,太多韓國團關係,安排混亂。距離淡水捷運站頗遠,步程約十來分鐘左右。。。
Stayed 1 night in Dec 2019
Response from 飯店管理人員 on 20 Dec 2019
貴賓您好,很抱歉房間讓您不滿意,若您願意請您告知我們不滿意的地方,讓我們有機會改善,謝謝您!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很好
服務人員在各方面表現都很好,早餐用餐人數雖多,但服務人員很快速且體貼的清潔與指引,相較前一晚在其他飯店的體驗好很多, 這是令人值得一提的!
Stayed 1 night in Dec 2019
Response from F/O on 18 Dec 2019
感謝您對我們餐廳人員的肯定,希望下次有機會能再為您服務,謝謝您!

6/10 Okay

Chun Mei

Travelled with family
Disliked: Room comfort
空間和地點其實不錯
停車方便 早餐非常待改進 枕頭和床墊待改進 (不好睡) 四人住宿有三人睡的很不好 櫃台門房親切有禮
Stayed 1 night in Nov 2019
Response from 飯店管理人員 on 5 Dec 2019
感謝您的意見,我們將會再與餐廳討論與改進,住宿品質的部分我們也會再做加強,非常抱歉讓您住得不舒適。

8/10 Good

Hsiu yu

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from F/O on 25 Nov 2019
感謝您的入住,期待下次有機會能再為您服務,謝謝!

8/10 Good

CHUNHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from F/O on 22 Nov 2019
感謝您的入住,期待有機會能再為您服務。

8/10 Good

meichu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from F/O on 22 Nov 2019
感謝您的入住,期待有機會能再為您服務。

10/10 Excellent

Yong Koo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
호텔은 전체적으로 만족합니다. 다만 시내와 거리가 멀어서 이동에 많은 시간이 소요됩니다. 알고는 갔지만 주변에 편의점 빼고 갈 곳이 없습니다. 자유여행으로는 적합하지 않고 패키지에 맞는 호텔 같습니다.
Stayed 5 nights in Oct 2019
Response from F/O on 1 Nov 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from F/O on 30 Oct 2019
感謝您的入住以及評分,期待下次有機會能再為您服務。

8/10 Good

Sin-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from F/O on 7 Oct 2019
感謝您的入住,希望有機會能再為您服務。

2/10 Terrible

Ren Bin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
太差
TOO BAD
Stayed 1 night in Sep 2019
Response from F/O on 2 Oct 2019
貴賓您好,很抱歉房間讓您不滿意,若您願意請您告知我們不滿意的地方,讓我們有機會改善,謝謝您!

10/10 Excellent

huai-jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from F/O on 2 Oct 2019
感謝您的入住,期待有機會能再為您服務。

10/10 Excellent

MING HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from F/O on 2 Oct 2019
感謝您的入住,期待有機會能再為您服務,謝謝!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from F/O on 30 Aug 2019
感謝您的入住,希望有機會能再為您服務。

10/10 Excellent

I YIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from F/O on 29 Aug 2019
感謝您入住淡水亞太飯店,希望下次有機會能再為您服務。

8/10 Good

Hoyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from F/O on 29 Aug 2019
感謝您入住淡水亞太飯店,希望下次有機會能再為您服務。

10/10 Excellent

JIA-XIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
鄰近捷運站(步行約10分鐘)、有接駁車服務、房間舒適乾淨、早餐餐點多樣、很讚!
Stayed 1 night in Aug 2019
Response from F/O on 14 Aug 2019
貴賓您好,感謝您提供入住後的感想以及對於飯店的肯定,期待您下次的入住,謝謝!

8/10 Good

wanling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很乾淨,床也好睡
Stayed 1 night in Jul 2019
Response from F/O on 11 Aug 2019
感謝您對於飯店的肯定,希望能再次為您服務。

8/10 Good

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from F/O on 31 Jul 2019
Thank you for staying with us and for your kind review and recommendation.

10/10 Excellent

Sung Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from F/O on 30 Jul 2019
Thank you for staying with us and for your kind review and recommendation.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
房間好大。 光線良好。 大堂經理有什麼問題都樂於服務解答。 每20分鐘有接駁車。 但一定要提早預約。
Stayed 3 nights in Jul 2019
Response from Jack Yu. on 19 Jul 2019
感謝您入住我們的飯店。感謝您的意見反應!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
停車電梯直達樓房需表示
Stayed 1 night in Jul 2019
Response from F/O on 18 Jul 2019
感謝您的入住以及意見,期待您下次的蒞臨。

10/10 Excellent

Tsuiying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from F/O on 13 Jul 2019
感謝您的評分,期帶您下次的入住,謝謝!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from F/O on 12 Jul 2019
感謝您的評分,希望下次有機會能再為您服務。

4/10 Poor

Kuei Chin

Disliked: Staff & service, room comfort
床很硬枕頭若有似無冷氣非常大聲
Stayed 2 nights in Jul 2019
Response from F/O on 10 Jul 2019
感謝您的意見,我們將會再檢查您入住時的房間空調,非常抱歉讓您住得不舒適。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店早餐超讚,給五顆星!!!
Stayed 3 nights in Jun 2019
Response from F/O on 5 Jul 2019
貴賓您好,感謝您對於飯店的肯定,希望有機會能再次入住,讓我們再為您服務。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from F/O on 1 Jul 2019
歡迎有機會再次入住淡水亞太飯店,謝謝!