Search Pet-Friendly Hotels in New Romney

"I booked the Delux manor room (£250+) for my mum's 70th birthday but it was terrible. Coffee machine was dirty, kettle was not clean and was too small, mould around the window, mould and damp marks on the ceiling in the room and in the bathroom. Tom was accommodating on the phone prior to staying, restaurant staff were very slow serving but were friendly and James (duty manager) promised a full refund after my complaint about the mould and the fact it caused my asthma to flare up causing me to take my reliever through the night and the week after the stay.. 2 weeks later I still have had no refund and will escalate it further as selling a room in that condition is unacceptable to customers health. Photos to prove all of the above. Price does not include swimming pool use unlike other hotels. A very disappointing stay all round."

"We enjoyed our short stay at the hotel.Very nice staff.Very clean and the breakfast was amazing."

"Great hotel but could do with some updating. Lovely, helpful staff."

"Very nice pub and room was well presented and the radio was a nice touch "

"Friendly staff, well-kept traditional hotel, and great sea views."

"The food was excellent. The staff were helpful and Friendly. The room was clean, although there was no hooks in the bathroom to hang anything and the shower was leaking at the joint and the temperature control was very sensitive going from warm to very hot with just a minute adjustment."

"Two nice bars, and most days wonderful musician / dancers on stage in the ballroom . Regular events are free to those staying in hotel."