Search Hotels Near New River Park, Beckley

"Our room was dirty. The host changed our room for us and it was a tad bit better. The photos online are not of the rooms available. They appear to be AI generated. The host let us know there aren’t any rooms in the place that appear as the photos. All rooms have carpeting for example and some photos show rooms without carpeting. We booked a double bed room and there were only two bath towels. Everything about the place except for the host was terrible. Would never stay here again. "

"Our first room was infested with black ants. Was able to move into a room on the 2nd floor, no ants but the bathroom needed some maintenance. The outside of the building looks nicely kept, the rooms need to be updated. Breakfast was the best part, very good and fresh."

"Hotel was extremely busy, but even so it was very quiet and check in was really fast. Staff were very friendly & helpful. The a/c in one of our two rooms didn’t work so it was stuffy & humid for sleeping. Beds were pretty comfortable. Overall, it was a good night’s rest. "

"Staff very polite, the smell was over powering of a deoderizer.. rooms were small, bathrooms need updating and are small. No fan in the bathroom. "

"Clean room, comfy beds, friendly staff"

"Staff was friendly even though we checked in at 1a. Room was clean. All I really ask for is a clean bed and a fan that stays on constant. Although my daughter said there were stains on her bed. I would stay again "

"The room was nice. It was clean. The staff were very nice. But the breakfast was way less than expected. Was disappointing "

"Breakfast was a pleasant surprise. Unfortunately the lack of operational elevators was a physical challenge with suit cases."

"yes"