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Reviews of Holiday Inn Express & Suites New Cumberland, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites New Cumberland, an IHG Hotel
190 Beacon Hill Boulevard, New Cumberland, PA

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 609 reviews" "
Rating 8 - Good. 165 out of 609 reviews" "
Rating 6 - Okay. 81 out of 609 reviews" "
Rating 4 - Poor. 24 out of 609 reviews" "
Rating 2 - Terrible. 33 out of 609 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Right next to a waste cleaning facility. We had an ant infestation in our room and they only had the option to move us next to the elevator or downgrade our room. Terrible customer service. We asked for extra towels and were told there was none and we had to them ours to wash, dry, and return. They also were hesitant to give linens and had no extra blankets.
Stayed 3 nights in May 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was smooth. TV went out didnt have anyone to fix it because it was after 8 pm. A lot of kids in rhe hotel were running up and down the hallways and down the stairs near our room
Stayed 2 nights in May 2024

10/10 Excellent

Dwayne

Liked: Amenities
Na
Stayed 1 night in May 2024
Response from Mike on 22 May 2024
Dear DwayneThank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

6/10 Okay

Elena, LEOMINSTER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do a lot of traveling and this would be one of my worst experiences. Walls are paper thin. You can hear people talk in the room next door. Was not able to go to sleep until people stopped having a conversation after 2am. Will not stay here again
Stayed 1 night in May 2024
Response from Sophia CSR on 21 May 2024
Hi Elena,Hi Elena,We regret the inconvenience caused, also you had restless nights due to the noise from the neighbouring guests. We cannot change the past now; We also regret the issue you had with the room. We have followed up with our team to address these issues. We hope you consider us again the next time your travels bring you to our area

6/10 Okay

Amanda

Stayed 2 nights in May 2024
Response from Sophia CSR on 21 May 2024
Hi Amanda,Providing the highest level of hospitality is our number one priority. We would like to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
The place was clean, well kept and the continental breakfast was great.
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Keith,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My place of choice to stay when I come to the area, which is every few months or so. The hotel is clean, quiet, nice amenities, good staff. I was there during a snowfall of about 6 inches this past winter. The parking area and sidewalks were cleared early and a nice gentleman blew the snow from my car with the blower. I like this hotel very much. It is in a wooded area, away from the highway, but not far from gas, restaurants and businesses close by.
Stayed 1 night in Mar 2024
Response from Mike on 14 May 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Not easily accessible off interstate 81
Stayed 1 night in May 2024
Response from Sophia CSR on 20 May 2024
Hi Amy,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Mikaela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The space was nice but it is most definitely not quiet. At least where our room was. The people next to us were up late and up early and we could hear their conversation even while they were talking at a normal volume. Not a good hotel for light sleepers. Otherwise, it was an enjoyable stay.
Stayed 1 night in May 2024
Response from Mike on 6 May 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Jane

Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 May 2024
Hi Jane,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.

10/10 Excellent

Sheldino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just extraordinary.., the customer service is excellent.. I love it 😍..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 23 Apr 2024
Hi Sheldino,Wow! What a wonderful review, we truly appreciate your business and trust in us. I am happy to hear that our staff and service met your needs and expectations. I wish you a pleasant stay in the future as well.

10/10 Excellent

Richie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this property was excellent only thing the pool heater wasn't but Everything else was awsome
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Hi Richie,A hearty thanks for your review with generous appreciation. We always welcome our guest's ideas and suggestions and will surely forward your valuable feedback to our team for improvements. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We found our bathroom smelled a little mildewy when we arrived and the floor very sticky - I’m guessing a new mop head was needed. But the room and bathroom were clean, nonetheless. It was a little noisy in the hall during the evening, but by 11 p.m. it had quieted. We both slept very well which is unusual for us the first night in a motel. Overall it was a good experience and we would stay here again.
Stayed 1 night in Mar 2024
Response from Mike on 6 Apr 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Steve

Travelled with family
Excellent room with best bed ever. Area around hotel a little iffy, but safe
Stayed 1 night in Mar 2024
Response from Mike on 29 Mar 2024
Dear Steve,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Lorena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing had an issue with was pool heater broken had kids expecting to get on the water and couldn’t one of main reasons we picked this hotel . All else great service everyone nice and everything comfortable and clean
Stayed 2 nights in Mar 2024
Response from Mike on 25 Mar 2024
Dear Lorena,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

2/10 Terrible

Daniel

The property or hotel has nothing to do with my response. Clearly I should’ve booked this room directly through IGH as I have been a holiday inn member for over 30 years. I paid a much higher rate through you. Lesson learned! Next time book directly with the hotel. You have lost my budinrss!
Stayed 1 night in Mar 2024
Response from Mike on 25 Mar 2024
Dear Daniel,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Robin

Stayed 2 nights in Feb 2024
Response from Mike on 29 Mar 2024
Dear Robin,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

6/10 Okay

Danen

Travelled with family and small children
Liked: Cleanliness, staff & service
My neighbor was noisy so that I waken up couple times at night.
Stayed 1 night in Feb 2024
Response from Mike on 21 Feb 2024
Danen,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your commentS.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Krystal

Stayed 1 night in Feb 2024
Response from Mike on 16 Feb 2024
Dear Krystal,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and smelled clean. Continental breakfast was great too.
Stayed 1 night in Feb 2024
Response from Mike on 12 Feb 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mike on 7 Feb 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Kathryn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room and lobby areas were exceptionally clean! The complimentary breakfast area was well stocked, and the woman in charge of keeping it clean and stocked was very pleasant. We will definitely stay there again when we’re back in the area.
Stayed 2 nights in Feb 2024
Response from Mike on 5 Feb 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Randy, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time here. Nice and clean and great hotel breakfast.
Stayed 2 nights in Feb 2024
Response from Mike on 5 Feb 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Shela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attentive and friendly reception staff. Room was very clean and comfortable. The bed is always a win, when it is quality.
Stayed 1 night in Jan 2024
Response from Mike on 3 Feb 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

8/10 Good

Barrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mike on 19 Jan 2024
Dear Barrie,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Mike on 18 Jan 2024
Dear Stan,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so gentle and friendly
Stayed 3 nights in Jan 2024
Response from Mike on 17 Jan 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

6/10 Okay

Divya

Stayed 1 night in Dec 2023
Response from Mike on 15 Jan 2024
Dear,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.Sincerely,Mohit Parikh General Manager

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
There was a burn mark on the boxspring cover....not by us
Stayed 3 nights in Jan 2024
Response from MIKE on 8 Jan 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

8/10 Good

Patricia

Stayed 2 nights in Dec 2023
Response from MIKE on 30 Dec 2023
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly, the room was clean, the price was good.
Stayed 1 night in Dec 2023
Response from MIKE on 27 Dec 2023
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mike Parikh General Manager

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place to stay.
Stayed 1 night in Dec 2023
Response from MIKE on 8 Jan 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MIKE on 16 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Audley, Mt Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MIKE on 12 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MIKE on 11 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a nice place - highly suggest this place
Room was clean, hotel was in good repair and nicely decorated for the holidays. Stayed w the grandkids and they loved the pool. Large 3 ft area was good for the toddlers. Breakfast staff (Nicole) went all out to make sure the kids felt at home. Good value for the price but great feeling for the family
Stayed 4 nights in Dec 2023
Response from MIKE on 11 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Good

Elenita

Stayed 2 nights in Nov 2023
Response from MIKE on 16 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

6/10 Okay

Cathy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
First, the good - they let us check in early; the pillows were incredibly comfortable; they had a lot of channels available on the tv and a list of all the stations. Now, the bad. When we walked in, I immediately was hit with a musty/mildewy smell by the bathroom but couldn’t smell it anywhere else, so I convinced myself I was imagining it. However, my sinuses were irritated the whole time we were there. Then, we tried to use the refrigerator. It was unplugged so we had to pull it out and plug it in. It was super dusty and obviously hadn’t been cleaned in a while. After we plugged it in, we discovered it didn’t work. We also learned the body wash, shampoo and conditioner in the shower were empty. Thank goodness we had backups. The final straw was the day of checkout. I went to run a final errand and told my daughter I would be back by the noon checkout time. She called me at 11:30 and said management had come to the room and said she had to leave in the next 10-15 minutes so they could clean. She then had to sit in the lobby until I got there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Stayed 1 night in Nov 2023
Response from MIKE on 11 Dec 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from MIKE on 8 Jan 2024
Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express HARRISBURG S - NEW CUMBERLAND.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Mohit Parikh General Manager

10/10 Excellent

Peter

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Marissa

Travelled with family
Disliked: Cleanliness, staff & service
Not worth the money
Hotel is old, not great condition. I’ve machine broken on our floor. Tv wasn’t working right. Laundry was a joke. DO NOT book here for laundry availability. Someone had the key the entire time we were there. Breakfast was okay but never restocked.
Stayed 1 night in Oct 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short visit to Lewisburg
Nice newer hotel with good small gym and pool - super comfy beds & pillows. Only issue was the WiFi which was not very strong and I kept being bumped off
Stayed 1 night in Oct 2023

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean, check-in was easy, and breakfast was great! Pool was heated and great for a quick one night stop through. Definitely recommend.
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hershey vacation
Great kitchen staff in the morning. Pool was also nice and warm.
Stayed 2 nights in Oct 2023

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, especially the lady who took care of the breakfast. Clean room, well lit parking lot.
Stayed 3 nights in Oct 2023