Search Pet-Friendly Hotels in New Caney

"Room was clean, elevator wasn't working"

"Hotel in general needs a lil remodeling. Also needs to be cleaner."

"Bad customer service Very dirty Smelled really bad Mold in showers Dirty towels Ants in room Stain and ripped curtains In all 3 of my rooms This hotel needs a whole remodel. Shouldn’t be in business. "

"Amazing staff! Customer service was exceptional! Beautiful resort!"

"Very clean rooms with Comfortable beds. Good breakfast. "

"A cute little hotel that has had a late renovation. It’s surrounded by other considerable hotels. Their shuttle service is limited so gauge your takeoff and touchdown time accordingly. They start really early, but I believe the last shuttle is at 9 PM."

"Booked this specifically for the airport shuttle. We arrived and couldn’t get through to anyone at the hotel for 45 minutes, then had to wait for him to show up. That made it very stressful. The room was very dark. There were only two lights on either side of the bed, and one sconce on the far corner. No light in the entryway or by the desk. The shower water pressure was super low. The fridge worked well, but was unlabeled and kept wobbling. Coffee was available all night but there were rarely cups. I went out at 3am to get coffee and my key stopped working so I was locked out of my room. Same thing happened the next day. Breakfast was pathetic. First day they had good breakfast sandwiches, but they only put one or two out at a time. There were no napkins and had to ask for coffee cups. They had yogurt, apple juice, milk, oranges, apples, and bananas (no apples or bananas after the first day). The hallway smelled like marijuana. No housekeeping for the 3 days we were there. The second day I asked for towels and never got them. The bed had a broken piece under it so it squeaked terribly when we moved, but it was still fairly comfortable. Air conditioner was wonderful!! We were close to the airport and the planes were very loud, but we were able to sleep fine and it wasn’t too much of a distraction. There was limited dining options. All in all, we dealt with the issues and the room was cheap enough, but I think we would pass on staying here again. "

"clean,great customer service,and the price cant be beat."