Search Family-Friendly Hotels in New Caney

"Room was clean, elevator wasn't working"

"Good hotel first night was fine se and was very loud in room like working generator "

"The property needs updating. A late night check in was terribly slow. The young man at the desk was too busy correcting other employees and taking care of shop issues to be helpful."

"Hotel in general needs a lil remodeling. Also needs to be cleaner."

"Bad customer service Very dirty Smelled really bad Mold in showers Dirty towels Ants in room Stain and ripped curtains In all 3 of my rooms This hotel needs a whole remodel. Shouldn’t be in business. "

"Amazing staff! Customer service was exceptional! Beautiful resort!"

"Very clean rooms with Comfortable beds. Good breakfast. "

"The hotel said it was doing renovations but i couldn’t tell. When booking, kids should not be put in an adjacent room near someone else. They were screaming and crying like an adult was harming them for hours. I had to keep calling the front desk. The shuttle was good but maybe they should clean them up as well. "

"Very helpful staff, nice restaurant, decent room. Breakfast not included in price. Elevator only worked on one side. Shuttle service on time and great."