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"great"

"The beach view was unobstructed, we had a corner room with a full ocean view. The room was clean and there was even turn down service which was unexpected and welcomed. The breakfast was first class and they even let us in early to take some food on our departure day. I would book the Royal Beach hotel again in a heartbeat. "

"This is a pod hotel. The rooms and bedding were "

"Would NOT recommend this hotel. They will take your money in a second, require double payment at check-in and charge your credit card and take over a week to refund, actually have not received a refund yet 7 days later. Check-In process was a terrible experience. The staff member was rude, told me I had not paid, that I was wrong, that my charge was virtual. It turns out I had paid, was correct and he was completely wrong. His rude attitude and presence set off a horrible week at Jewel Boutique Hotel. Had to spend an hour confirming with Hotels.com / Expedia that room had been pre-paid. The manager called the next day and said staff member was wrong and refund would be issued. Great problem solved, NEGATIVE! Like most people he had some excuse about it would take a few days. No problem, unfortunately a week later refund has not been issued. Have checked out and still do not have a refund. Horrible experience. Would not suggest this hotel. Most of the other staff was pretty nice and did a good job. This guy at check-in and manager ruined the rest of the experience. Pass on staying at this Hotel. "

"everything was perfect "

"Tje room was good, staff was friendly and ready to assist"

"Horrific Cockroaches and rats "

"Felt like home"

"I loved Beautiful and clean room and an amazing breakfast "