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Reviews of MPM Hotel Astoria - Ultra All Inclusive

4 out of 5
MPM Hotel Astoria - Ultra All Inclusive
8240 Sunny Beach, Hotel Astoria, Nessebar, Sunny Beach

Reviews

7.0

Good

Rating 10 - Excellent. 5 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2021
Response from Vasil Ivanov on 16 Sept 2021
Dear Cristian, Thank you for feedback and positive score rating. We hope you really enjoy your stay with us. See you soon at Sunny beach.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good I really enjoy my stay
Stayed 3 nights in Jul 2021
Response from Vasil Ivanov on 16 Sept 2021
Dear Anonymous, Thank you for your positive feedback. Hope to see you again with us next year in Sunny beach.

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Vasil Ivanov on 8 Aug 2019
Thank you for your feedback. Hope to see you again at our hotel.

8/10 Good

Ivana

Stayed 7 nights in Aug 2018
Response from Vasil Ivanov on 23 Aug 2018
Thank you for your feedback. Hope to see you soon in our property!

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, very spacious room. Delicious food:-)
Stayed 1 night in Aug 2018
Response from Vasil Ivanov on 23 Aug 2018
Thank you for your feedback. Hope to see you again in our property very soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad hotel
Ugly food and beer! there is just a Bulgarian beer and very cheap alcohol. they didn't give us shampoo and sabon and didn't change the beach towels. It was really bad staying.
Stayed 3 nights in Jul 2018
Response from Vasil Ivanov on 23 Aug 2018
Dear guest, I'm sorry to hear for your bad experience in our hotel. We are very surprised to hear that, because we could not find this report at the reception of the hotel. I would like to assure you that we made a great efforts to meet all requirements of our clients.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location, room ok, very bad services
Worst food ever! Stayed 9 days and you could barely find something eatable each day. Because Astoria is mixed with Hotel Orel (a 2 star hotel) all the guests from both hotels have the same facilities. This lowers the quality of the services for Astoria clients. The only nice thing about this hotel is the location, almost on the beach (there is another hotel in front of this one, directly on the beach)

4/10 Poor

Oskars

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Eti, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff andgreat location
The hotel staff was very friendly and helpful. Great location of the hotel. The rooms very okay and overall we enjoyed our stay. The hotel is all inclusive but the food wasn't someting to write home about. We prefered to eat dinner outside.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Die Zimmer waren sehr schön und sauber. DasPersonal war sehr hilfsbereit und freundlich. Der Service 1A, ich brauchte einen Arzt, der sofort angerufen wurde und 15 Minuten später im Zimmer stand. Auch die Aussenmitarbeiter an der Poolbar, soweit die Animateure, geben sich die größte Mühe und sind ein lustiges Völkchen. Über das Essen lässt sich streiten, es war um Gottes Willen nicht schlecht und die Auswahl nicht klein, für jeden ist etwas dabei. Allerdings reicht es nach einer Woche und man sehnt sich nach anderem Essen, da es sich mit kleinen Unterschieden doch ständig wiederholt. Im großen und ganzen machen wir den Daumen hoch und würden es jederzeit wieder buchen.
Stayed 14 nights in Aug 2019

8/10 Good

Jørgen, Ishøj

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
God beliggenhed , dårlig rengøring
Godt sted men er ikke 4 stjerner værdig. Max 2 stjernet hotel

6/10 Okay

Jani

Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder!
Keine 4 Sterne! Das Hotel besteht aus 2 Hotels, einer mit 4 und einer mit 2 Serne! Alles ist zur gemeinsamen Nutzung! Schlechtes Essen! Schlechtes Benehmen beim Essen! Poolbar gegen Bezahlung bei All inclusive. Liegen direkt am Meer gegen Bezahlung, sas Hotelbhat Liegen nur am oberen Bereich des Strandes.

6/10 Okay

Fadime, Sverige

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Helt ok för det priset man betalar
Om man inte är kräsen och vill bara bo på ett ställe nära stranden med pool basar detta bra för det priset man betalar (all inclusive). Maten är inget att skryta, smakar inte så mycket. De har sallad bar, två sorter av kött rätter 1 till 2 rätter är kyckling utöver det är fläsk, olika vegetariska rätter, frukter, bröd, soppor och efterrätter. Positivt med hotellet: + rent både på hotellet och rummen + nära till stranden med fri bar och schäslong/paraply + aktiviteter på hotellet (poolen - vattengympa, volleyboll) + nära till kaffer, resturanger och shopping Negativt med hotellet: - Internet plus att man får betala för det - Samma måltider varje dag och allt är nästan fläsk kött - Kalt på rummen - Stort sätt är personalen otrevliga, ohjälpsamma och kan inte engelska

4/10 Poor

Markus

Liked: Room comfort
Disliked: Cleanliness, staff & service
Bad management.
Mostly slavic (Slovaks, Russians etc) guests at this hotel. + Close to beach + Great location - Staff, no energy of making your stay special. Probably to due bad management - Food just OK but nothing special. More variation would be appreciated. - Front desk not friendly and no English knowledge except Mr. Borislav who really tried and always had a smile and acted 100% professional) - No change of bed sheets in 9 days says everything about the house keeping. Facility wise it's probably 4 star hotel but in mindset and management it's maximum a 2 star hotel.