Search Hotels Near Nelson Island, Lakeville

"Left within 2 minutes of checking into room. It was not as advertised in the pictures or description. Hotel was much older, in below average to poor condition and the site overall was suspect. Room had an odd aroma and was outdated and not anything close to what was represented. We were there less than 5 minutes total and used no services or amenities and have requested a complete refund from Hotels dot com due to material misrepresentation of the property. "

"Very updated clean and convenient location."

"very well maintained, staff super friendly"

"We have stayed here many times after getting married here in 2020. The splash pad and pool is perfect for our 2 young children. This last stay was probably our least favorite stay. The hotel is under major renovations which we didn't know about until we arrived. During our stay there was a dryer lint fire that filled the hotel with heavy smoke. my family and I were napping on the 4th floor where the smoke detectors failed to sound. We only got out of the building cause I awoke to the smell of smoke. Checked the hallway and saw the emergency lights flashing but no alarm sounding. Called the front desk no answer then looked outside to find several fire trucks and first responders. I woke up my family and we ran down the stairs as the fire fighters were running up them. very scary to stay somewhere that had malfunctioning fire alarms especially somewhere we love to return to. If the fire had not been contained we could have had a very serious situation. Will never stay anywhere unless we are on the 1st floor after this experience."

"Great stay "

"Nice stay"

"Great experience ! So convenient for the convention center and mall! Customer Service was great at the hotel!"

"I stayed at this hotel during school vacation week with my granddaughter and two small toddlers, expecting a welcoming family-friendly experience. Unfortunately, our experience was disappointing. We were asked to leave because I had two young children with me, which was upsetting and embarrassing for my family. What made the situation even more confusing was seeing the next morning that a baptism was allowed to take place in the pool area. The inconsistency in how guests were treated felt unfair. Families deserve to be treated with respect and given clear, equal standards."

"Breakfast was great! Fresh and lots to choose from. Safe and parking was great and free!"