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Reviews of Villa Motel

2 out of 5
Villa Motel
655 Hwy 3A, Nelson, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 151 out of 433 reviews" "
Rating 8 - Good. 196 out of 433 reviews" "
Rating 6 - Okay. 61 out of 433 reviews" "
Rating 4 - Poor. 17 out of 433 reviews" "
Rating 2 - Terrible. 8 out of 433 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Emil

Travelled with family
Liked: Amenities
Great place to stay.
Stayed 1 night in May 2024
Response from Villa Staff on 27 May 2024
Hello EmilThank you for staying with us, and your positive review.We hope you have a great summer coming, fire free, and hope to see you again in future.

8/10 Good

James, West Kelowna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There are no stores or restaurants nearby and the motel has no vending machines for any solid food.
Stayed 3 nights in May 2024
Response from Villa Staff on 19 May 2024
Hi JamesSorry for the inconvineience of not having restaurants near by. We hope to work on having a mini snack corner for soon.

10/10 Excellent

STEVEN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since I stayed here last, a few years ago, the rooms have been renovated and are very nice and modern. The bathrooms especially, are quite nice. The outside look is dated, but the rooms inside are very nice. The staff is great. I will stay here again.
Stayed 1 night in May 2024
Response from Villa Management on 20 May 2024
Hello Steven, We greatly appreciate your reveiw! Thank you for staying with us and we would love to host you again in the future. Have a great summer!

8/10 Good

Shelly

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Villa Staff on 15 May 2024
Hi ShellyHappy to hear that you enjoyed your stay with us while visiting beautiful Nelson.We hope to have you stay with us in future - have a great summer !

8/10 Good

Kara

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Villa Management on 13 May 2024
Thank you so much for your stay with Villa Motel. We appreciate your review! I hope everything went okay with your stay and hope to see you again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the property friendly staff.
Stayed 2 nights in Apr 2024
Response from Villa Staff on 30 Apr 2024
Hi Steve Thank you for staying with us and taking the time to leave a kind review.We appreciate your stay with us, as always, and we hope you enjoyed your visits with the family !

6/10 Okay

Roberta

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Villa Management on 8 Apr 2024
Thank you for your review Roberta. It was nice meeting you and your husband. I hope everything went okay with your stay!

10/10 Excellent

John W

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room for a one night stay. Very clean and convenient to town
Stayed 1 night in Mar 2024
Response from Villa Management on 2 Apr 2024
Hello John, Thank you very much for taking time in writing the review for us! I am happy to see that you've had a good stay with us. I hope everything went okay with your daughter's moving. And all the best to you and your daughter for a new start! Thank you again.

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service
Perfect for an overnight stay. Had just what we needed, a super comfy bed and friendly hosts. Nothing extravagant, but clean and quiet. This is where I stay when I come to Nelson!
Stayed 1 night in Mar 2024
Response from Villa Management on 1 Apr 2024
Thank you Kerri for you kind words! I am excited to see that your night was perfect at Villa Motel. We will keep up the work and hope to see you again next time you are in Nelson!! Thank again. Enjoy the sunshine!

10/10 Excellent

Marinus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had a king room, and it was very large. The bed was very comfortable. The room was quiet and clean. I would go back here again.
Stayed 2 nights in Mar 2024
Response from Villa Management on 26 Mar 2024
Hello Marinus, Thank you for your kind words. We are grateful to see that your stay was comfortable and satisfying for you. Hope you see you again!

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Villa Management on 19 Feb 2024
Thank you for taking the time to leave us a review Vanessa! We are grateful that you rated us a 5 out of 5. We hope to see you again soon.

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again
Stay was great, quiet, and comfortable. A little bit older but Well taken care of. Would stay here again
Stayed 1 night in Jan 2024
Response from Villa Management on 25 Jan 2024
Hello Lawrence, Thank you very much for your review. We are truly glad to hear that your stay was comfortable. We would love to host you again in the future. Thank you.

10/10 Excellent

Brian, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay
Stayed 1 night in Jan 2024
Response from Villa Staff on 21 Jan 2024
Hello Brian Thank you for staying with us and your write up.Drive safe back home, and we hope to host you again in future.

10/10 Excellent

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff/owners were very friendly and helpful as well as thoughtful. We stayed during a very cold weekend and they had an additional heater going in our room when they saw on the reservation that I had 2 children with me. The room was very clean and neat and we felt comfortable for the duration of our stay.
Stayed 2 nights in Jan 2024
Response from Villa Management on 15 Jan 2024
Hello Virginia, Thank you very much for your kind reviews. We are sincerely glad to hear that you and your children were comfortable with your stay. We wanted to make sure all our guests were warm and cozy without worries. We hope to see you again in the future! Have a great winter.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Villa Staff on 14 Jan 2024
Hi Nicole Thank you for staying with us, and we sincerely hope you are in a warmer place ! Drive safe back home.We wish you and yours a happy and prosperous 2024.

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family ran. Amazing view of the lake and bridge. We had a great time.
Stayed 2 nights in Dec 2023
Response from Villa Management on 8 Jan 2024
Hello Amanda, Thank you for your amazing reveiw. We are grateful to hear that you had a great time staying with us. We hope to see you again in the future.

10/10 Excellent

Desmond

Stayed 1 night in Nov 2023
Response from Villa Staff on 28 Nov 2023
Hello DesmondGlad to see that you enjoyed your stay in Nelson, and at the Villa.Hope to see you again in future.Thank you for staying with us.

8/10 Good

Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk were very helpful and accommodating.
Stayed 2 nights in Oct 2023
Response from Villa Staff on 30 Oct 2023
Hi AngeloGreat to hear that you had a pleasant stay!Hope we see you again in future.

10/10 Excellent

Nichole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a great little hotel, the staff was very friendly. The rooms are cozy. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Villa Staff on 29 Oct 2023
Hi and thank you Nicole ! We sincerely hope to have you stay with us again in future.Stay warm and cozy !

6/10 Okay

Navneet

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Villa Staff on 24 Oct 2023
Hi Navneet Thanks for taking the time to leave a review.Hope your stay was acceptable! Have a safe trip home.

6/10 Okay

Heather

Stayed 1 night in Oct 2023
Response from Villa Staff on 12 Nov 2023
Hello Heather Thank you for staying with us.If you can drop us a line for how we could have helped your stay be more pleasant, that would be great !

10/10 Excellent

Anyaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful. The room very clean, spacious and warm
Stayed 1 night in Oct 2023
Response from Villa Staff on 17 Oct 2023
Hi Anyaa and thank you for staying with us !Have a warm rest of the trip through the hot springs !

10/10 Excellent

ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful with this motel. The rooms are clean, updated, and a great price compared to what most places were charging. We will stay at the Villa in Nelson next time we visit the area
Stayed 2 nights in Oct 2023
Response from Villa Staff on 17 Oct 2023
Thank you for your thoughts of the Villa, Ross.We are especailly happy to hear that you will come back.Safe travels !

6/10 Okay

Xingrong

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the sofa is broken on two sides .
Stayed 1 night in Oct 2023
Response from Villa Management on 16 Oct 2023
Hello Mr. Xingrong, The sofa in the room that you've stayed was NOT BROKEN. As we discussed when you were checking out, the leather tips of the sofa arms were worn out which is perfectly normal for leather sofas. And, that is what you showed me as well. I have just tried the chair in the room to double check and it is NOT BROKEN. Anyway, I hope everything else was okay with your stay. Thank you very much.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Oct 2023
Response from Villa Staff on 9 Oct 2023
Hello Nancy Wonderful !We are sincerely happy for you, and hope to host you again in future.

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to Nelson but not right down town.... wild turkeys in neighbourhood pretty cool!!! Would recommend.
Stayed 2 nights in Oct 2023
Response from Villa Management on 9 Oct 2023
Hello Darcy,Thank you for staying with us and for your reveiw. Wild turkeys are pretty cool. ) Glad you were able to see them. We hope to see you again!

6/10 Okay

Randy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Villa Management on 23 Sept 2023
Hello Randy, Thank you for staying with Villa Motel. We hope everything went okay. If there is anything you wanted to share with us about your stay, don't hesitate to contact us. Thank you again.

8/10 Good

Janette, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds and shower, a bit older but rooms have been refurbished.
Stayed 1 night in Sep 2023
Response from Villa Management on 20 Sept 2023
Hello Janette, We are grateful to see your reveiw. Hope to see you again soon. Thank you.

10/10 Excellent

The

Business traveller
Liked: Cleanliness, staff & service
Cleanliness. Comfy bed. Clean bathroom. Large TV.
Stayed 5 nights in Sep 2023
Response from Villa Management on 20 Sept 2023
Dear Dan,What an amazing reveiw! You loved hosting you. We will keep up with our cleanliness. ;) Hope to see you again.

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, but away from the night time noise. Easy access and driving. Staff friendly and accomodating.
Stayed 4 nights in Sep 2023
Response from Villa Management on 19 Sept 2023
Hello Tim Thank you for staying with Villa Motel and for your great review. We sincerely hope to host you again in the future.

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to shopping some what. It definetly was not quiet. Heavy traffic Bears in the parking lot at night.But it was much cleaner than the last time we visited.
Stayed 1 night in Sep 2023
Response from Villa Management on 18 Sept 2023
Hello Thomas,Thank you for your reveiw. We are grateful to hear that the room was much cleaner than the last time you visited. We will keep it up! And sorry about the heavy traffic bears in the parking lot at night. We are actually famous for being the quietest in the town. I hope it would be more peaceful when you visit next time. Thank you again.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service
The area was quiet and the view of Nelson was beautiful. Out of town, but just across the bridge, very convenient.
Stayed 3 nights in Sep 2023
Response from VIlla Staff on 18 Sept 2023
Hello DebraThank you for staying with us at the Villa.Great to hear we worked out for your visit here in Nelson. We certainly hope to see you again in future.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean room and great location
Clean room and great location
Stayed 1 night in Sep 2023
Response from Villa Staff on 16 Sept 2023
Hello ThomasThank you for staying with us and your review.Wonderful to hear that the Villa worked out great for you! hope to see you again in future.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
An older building but clean and well maintained, Manager went the extra mile in communication my reservation status to me (short notice on my part, extremely busy weekend), I will stay there again
Stayed 3 nights in Sep 2023
Response from Villa Staff on 16 Sept 2023
Hi LeeThank you for staying with us and your kind review.We sincerely hope to host you again in future.

8/10 Good

Ian

Travelled with family
Liked: Staff & service
Stayed 3 nights in Sep 2023
Response from Villa Management on 15 Sept 2023
Hello Ian, Thank you for your reivew! Hope to see you again.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice.
Stayed 1 night in Sep 2023
Response from Villa Staff on 13 Sept 2023
Hi SeanThank you for your comments and for staying with us.We hope you have a safe trip back home, and to see you again in future.

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is a great host looking forward to help the guest on whatever they need.
Stayed 2 nights in Sep 2023
Response from Villa Management on 11 Sept 2023
Hello Ezequiel,Thank you very much for your wonderful reveiw! We try our best to meet your expectation. Hope to see you again.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The staff was very friendly. Special shout out to Woody. He was very helpful. Very welcoming place. Was here during the big classic car show. No mocrowave in room but have access in the front desk and laundry room. Will come back again when in Nelson.
Stayed 2 nights in Sep 2023
Response from Villa Staff on 9 Sept 2023
Thank you Chris !Interesting thing about about Woody - he is either loved or NOT ! He really appreciates your love !We hope to see you again in future.

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Villa Staff on 5 Sept 2023
Hi JodiA perfect stay ? Thank you so much !Have a safe trip back home, and see you next time.

10/10 Excellent

Larry

Stayed 1 night in Sep 2023
Response from Villa Management on 6 Sept 2023
Hello Larry, Thank you very much for a perfect score! We hope to see you again.

8/10 Good

Donna

Travelled with family
Liked: Staff & service, room comfort
An OK place to stay.
Nothing fancy, but very comfy!
Stayed 1 night in Sep 2023
Response from Villa Staff on 5 Sept 2023
Hi DonnaPerfcect review for what the Villa offers!Thank youfor staying with us and hope you ahve a sage trip back home !

8/10 Good

Trever

Travelled with family
Liked: Cleanliness, staff & service
Friendly and accommodating staff. Ease to get in and out of Nelson
Stayed 3 nights in Sep 2023
Response from Villa Staff on 4 Sept 2023
Hello TrevorThank you for your review.Our staff would like to thank you for staying with us; we sincerely hope to see you again in future.

10/10 Excellent

Hi Margo

Nice people, clean and pet friendly, quiet 👍
Stayed 1 night in Aug 2023
Response from VIlla Staff on 31 Aug 2023
Hello Hi MargoThank you for your review!It's a pleasure to host friendly / kind hearted guests; we sincerely hope to have you back with us in future.

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Villa Management on 30 Aug 2023
Thank you Tammy for taking time to review us. We hope to see you again!

10/10 Excellent

Stacey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of customer service from Woody is fantastic and the property itself has everything that you really need. As a hotel owner myself, I know the business and honestly, The Villa is probably the only place in Nelson that I'd stay. It's not fancy but it's clean and provides everything you need.
Stayed 2 nights in Aug 2023
Response from Villa Staff on 26 Aug 2023
Hello Stacey You are too kind, especially to mention our staff by name !We hope to see you again in future, and stay safe till your return.

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful check in person. Had to leave early cause I went into labour. Had baby girl within a couple hours after ☺️
Stayed 1 night in Aug 2023
Response from EVERYONE AT THE VILLA on 19 Aug 2023
CONGRATULATIONS CAMILLA !WE SOMEHOW FEEL BLESSED !OUR SINCEREST CONRATS TO YOU AND YOURS AND THE VERY BEST OF LUCK !!!!!

2/10 Terrible

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place is very run down. The airconditioner made the place so cold we couldn't sleep. We tried to turn it down and it turned off and we couldn't get it back on. The room went from freezing cold to very hot in less than an hour and throughout the night continued to be boiling hot. I never slept a wink all night.
Stayed 1 night in Aug 2023
Response from Villa Staff on 19 Aug 2023
Hello Geraldine We apologize for the sleepless night due to a/c. We checked the heat pump in the unit you were in, and it was / is in standard working order: set to 22 degrees celsius. Our front office would have loved to address the issue, again sorry we missed the chance.

10/10 Excellent

behrang

Stayed 1 night in Aug 2023
Response from Villa Staff on 14 Aug 2023
Hello Behrang The Villa staff appreciates your review [score]: we are glad everything worked out for you and yours during your stay.We hope to see you again in future.

8/10 Good

Kimberley

Clean and close to drive to anything in Nelson and around
Stayed 2 nights in Aug 2023
Response from Villa Management on 11 Aug 2023
Hello Kimberly,Thank you for staying with us and taking your time to write a great review! Hope to see you again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was so quiet for sleeping. The managers most have staggered the room rentals so no one was directly above us or beside us. If they did the walls were well insulated 🙂
Stayed 1 night in Aug 2023
Response from Villa Staff on 12 Aug 2023
Hello SusanThank you for your review : we are on the north side of the bridge, so we tend to be quieter than downtown.We hope you stay with us again in future.